2 months for ticket response? When should I send tickets for my tickets?
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@gradekthebard said in 2 months for ticket response? When should I send tickets for my tickets?:
@grizzbear55_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@gradekthebard said in 2 months for ticket response? When should I send tickets for my tickets?:
I sent in tickets on 4/24 and 4/26 (same issue 2 separate instances) and have received nothing but the automated response. At what point should I start sending in tickets for my tickets. It’s been 2 months, which is a bit on the absurd side.
I would venture to say whatever crashes happened early probally wiped out history of everything so they probabally have no way to determine who lost what other than tickets and to many were saying they lost trout so the just gave everyone a "apology pkg" better off just chalking it up as lost at this point i think.
Wrong. This entire mess is due to SDS utter incompetence and thus it is on them to make it right. Are you for real suggesting that the garbage “apology” pack (which was for unplayable servers anyways) solves all ticketed problems? At this point they need to just be filling all tickets as fast as possible and if that means a few dozen people get an unsellable trout they didn’t deserve, oh well (again, this is SDS incompetence at fault).
I didn't say i agreed with the solution, i simply pointed out that after 3 months your probabally SOL.
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Still no ticket response.
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Did you submit it as a "Bug Report" or an "Account Issue"?
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@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I submitted it to support@sonysandiegostudio.games and received the automated response for both tickets (the ticket numbers were: 67279 and 71000).
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@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I've done a bug report and account issue for something that happened 4/28 ticket # 75,000+
I quit playing and won't buy the game again. 8 years I've been buying this game, I file a report once and can't even get a response. I'll never give you my money again. -
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I am also going on two months and I submitted it as an account issue
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@gradekthebard said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I submitted it to support@sonysandiegostudio.games and received the automated response for both tickets (the ticket numbers were: 67279 and 71000).
Hmmm, that's not a MLB The Show support email. Can you DM me the details? I'll see what I can find out.
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@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@gradekthebard said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I submitted it to support@sonysandiegostudio.games and received the automated response for both tickets (the ticket numbers were: 67279 and 71000).
Hmmm, that's not a MLB The Show support email. Can you DM me the details? I'll see what I can find out.
If I dm you my support details could you also help me out?
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@Victor_SDS_PSN out here helping people 1 ticket at a time! You're the man!
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Same question here.
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@eatyum_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@gradekthebard said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I submitted it to support@sonysandiegostudio.games and received the automated response for both tickets (the ticket numbers were: 67279 and 71000).
Hmmm, that's not a MLB The Show support email. Can you DM me the details? I'll see what I can find out.
If I dm you my support details could you also help me out?
yes please do
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Bunch of people going months. Some card issues. Some stub issues from PS store.
Mine is stubs and going on 2 months.
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@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@eatyum_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@gradekthebard said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I submitted it to support@sonysandiegostudio.games and received the automated response for both tickets (the ticket numbers were: 67279 and 71000).
Hmmm, that's not a MLB The Show support email. Can you DM me the details? I'll see what I can find out.
If I dm you my support details could you also help me out?
yes please do
My issue relates to personal info showing up where it shouldn't. Ticket submitted April 27th and not resolved (initial reply from Chuck at SDS was simply to ask if I was still experiencing the issue). Sorry I don't know exactly how to DM you so unfortunately I have to reply here.
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@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@gradekthebard said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I submitted it to support@sonysandiegostudio.games and received the automated response for both tickets (the ticket numbers were: 67279 and 71000).
Hmmm, that's not a MLB The Show support email. Can you DM me the details? I'll see what I can find out.
I dm'd you about the same issue. Same email and everything. Went through the mlb the show site and the automated response came from that email
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@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?: hey victor im having the same thing can I send you the info and you help fix it
@eatyum_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@gradekthebard said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I submitted it to support@sonysandiegostudio.games and received the automated response for both tickets (the ticket numbers were: 67279 and 71000).
Hmmm, that's not a MLB The Show support email. Can you DM me the details? I'll see what I can find out.
If I dm you my support details could you also help me out?
yes please do
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@Victor_SDS_PSN how long is it the norm for ticket responses? Also any information for the people who selected the same player twice out of the TA 3 pack? Thank you
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@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
@gradekthebard said in 2 months for ticket response? When should I send tickets for my tickets?:
@victor_sds_psn said in 2 months for ticket response? When should I send tickets for my tickets?:
Did you submit it as a "Bug Report" or an "Account Issue"?
I submitted it to support@sonysandiegostudio.games and received the automated response for both tickets (the ticket numbers were: 67279 and 71000).
Hmmm, that's not a MLB The Show support email. Can you DM me the details? I'll see what I can find out.
Your willingness to help makes you a legend in my book bro. I have a ticket that’s almost 2 months old too, but I’m just gonna wait it out like everyone else.
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I will pay for customer service help at this point! @Victor_SDS_PSN seriously can I pay for help?
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@Victor_SDS_PSN
Can I get help with this.I completed what I thought was win 40, when I looked it still said 39 wins under rewards. So I won another game and it still said 39 wins under rewards. My season record has me a 41 wins, but the win reward screen stopped at 39. I put in too many hours not to get Verlander -- HELP!
See link for proof. https://1drv.ms/v/s!AkUbxpzTN_U3nWhliLfH21FwUVcU?e=gj2Tqd
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Be like Andy Dufresne, and send one letter a day or better yet send 2 a day and in 10 years you will get a reply.
