Hi @sheyworth , I just want to let you know that we're still looking into this issue. We will let you know once we have an update for you.
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@showzone-jeremy I was going to post to let you know that we made some updates to captains API, but it looks like I was too late.
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For those who were having issues re-linking to the Switch, can you check again - there were updates made early this morning.
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@mistymountain said in Account Reset? 4/4/24:
@Victor_SDS Has it been resolved on PS and Xbox?
If only the Switch is unresolved, please make an official announcement about the current situation.Yes, though if someone is still missing progress, we can restore it manually.
re: Switch - if you're still unable to link to Switch, please try after the update is live tomorrow at 4 am tomorrow.
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The team is aware of the issues with Custom Leagues and working to get them resolved. There are a few fixes that are currently being tested now.
In the meantime, if we can keep the feedback on these issues to this thread to consolidate the reports - that would help the team greatly moving forward.
We appreciate your patience while we work to get the issues resolved.
I'll update when I have more information.
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The team is still working to resolve the issue preventing some from re-linking to Switch.
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@ffdaddy1322 said in [Update 9:33 PM] Account Reset? 4/4/24:
My account has been reset again to zero, MLBTS account will not let me relink, all progress lost
Can you check now please?
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Try clearing browser cookies on your phone. That should clear the Xbox login that you used initially.
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Hi, are you both still having face scan upload issues? Thanks!
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Hi, are you still unable to login? Thanks!
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Try clearing your browser cookies on your phone. That should clear the Xbox login that you used initially.
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Closing this for now. For missing stubs, please create a ticket in our support site. Thanks!
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@squishiesgirl
Is this still happening for you?
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Hi, closing this for now. Please create a new post if this happens again.
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Try clearing your browser cookies on your phone. That should clear the Xbox login that you used initially.
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From inventory, you can click the card and it should go directly to that card in the market.
From collections, we'll see what we can do.
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Hi @showzone-jeremy , quantity should be back in inventory API. Thank you and sorry for the delay.
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Hi,
To access the game dashboards (mlb24.theshow.com/dashboard, mlb23.theshow.com/dashboard, etc), you will need to be logged in with your console account.
We have restricted MLB The Show Accounts from accessing game dashboards.
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Better late than never. Are you still having this issue?
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For reference:
https://forums.theshow.com/topic/66537/2024-api-wishlist
https://forums.theshow.com/topic/59412/2023-api-requests-suggestionsThank you for the suggestions!
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Just letting you know we haven't forgotten about this request. It's still on our list. Once we get the info, we'll expose it in the API.
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Hi, you need to be logged in with your MLB The Show Account to manage Twitch linkage. For more info, please check out the articles here: https://theshow.sonysandiegostudio.games/hc/en-us/sections/23835808307739-Twitch
Thanks!
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@AllRise__99 Sorry to hear you're still having this issue.
I've reached out to our support team. When was the last time you checked? Did you login using PSN?
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We are currently not allowed to enable CORS for other domains.
To use the APIs, please use any server side scripting languages like PHP, Ruby, NodeJS.
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Hi,
For those stuck with this error, please create a ticket here:
https://theshow.sonysandiegostudio.games/hc/en-us/requests/new?ticket_form_id=360003012253Our support team can assist in fixing your accounts.
Thanks!
Broken Game Logs
Captain API Missing Captain Boosts
Account Reset? 4/4/24
Account Reset? 4/4/24
Custom League Issues '24
Account Reset? 4/4/24
Account Reset? 4/4/24
I can not switch accounts
Problem with face scan
Log in issue
Can’t sign in to mobile app
Nintendo Switch Link Not Working
Completed orders issue
View My Card Orders
Force sign out does not work
Community Market Buying
Quantity Missing from API
Having trouble accessing my MLB 24 Dashboard here on the website
Can't access inventory on theshow.com
API Requests
Request: "Where to Find" Data
How to link twitch account
Companion app says to complete tutorial, already have
@SDS API Cors Policy Issues
Companion app says to complete tutorial, already have