Community Forum

After doing some investigation into Twitch Drops, we have identified an issue with packs not arriving after being claimed.

We have resolved this issue and any packs that were not delivered should be added to your account this afternoon.

We are reviewing our Twitch Drops implementation with our services related to the recent changes to Twitch Drops made by Twitch and are hoping to have further campaigns operate smoothly.

Stay tuned for future Twitch Drops campaigns. If you do have an issue, please submit a ticket which helps us identify any issues.

The game and Stubs are onsale during Black Friday and through Cyber Monday.

@MaxMuse87 said in Twitch Drops still not showing:

@Collin_SDS I sent a ticket yesterday, but could we have an eta for the packs ingame delivery please ?

Support team is looking into tickets and should be reviewing and granting if valid over the next day or two.

The Special Pack greatly improves odds of pulling a Diamond and the Elite Pack contains two Number Retirement Choice Packs and two Jumbo Show Packs.

Not even a timeline for how long I must watch…

You can go to https://www.twitch.tv/drops/campaigns and search for MLB The Show 23 to see any active Twitch Drops campaign and the required watch time to earn each pack.

Here is how packs are earned this weekend.

• Watch for 30 minutes and claim the reward Twitch Pack
• Watch for 1 hour and claim the reward Twitch Pack
• Watch for 1 hour 30 minutes and claim the reward Twitch Pack
• Watch for 2 hours and claim the reward Twitch Pack
• Watch for 2 hours 30 minutes and claim the reward Twitch Pack
• Watch for 3 hours 30 minutes and claim the reward Twitch Pack - Special
• Watch for 5 hours and claim the reward Twitch Pack - Elite

Reminder that you must claim the reward/pack.

As mentioned above, we are monitoring Twitch Drops and investigating issues to make it run smoother.

We are monitoring issues related to Twitch Drops with the recent update to Drops v3 by Twitch.

If you haven't gotten your Drops, please submit a ticket.

Quick update. We are monitoring Drops this weekend and investigating at a couple things that could be related.

Just keep claiming packs as you earn them. If they don't arrive in your inventory, please submit a ticket.

Greetings,

Based on community feedback, we will be removing the Team OVR restriction of 85 in the All Sets III Event. There will be no maximum OVR restriction for this event for the remainder of its duration.

We agree with the sentiment that an event designed around including cards from all sets should be less restrictive by nature.

When the changes are made, all current event lineups and streaks will be reset.

Thank you.

@capardo said in Twitch drops:

I just heard from SDS (Miguel) myself. Gave me instructions on linking my accounts together. However, I’ve been receiving drops successfully for a couple of years now. Just not this last time.

This was the first campaign since Twitch changed things on their end. We are monitoring issues related.

Twitch recently updated to Drops v3, which required no changes on our end.
We are investigating. If you earned a claimed a Twitch Pack and haven't received it, just submit a support ticket.

Great to hear fans liking the Scouting Report packs and the cards in them.

Outside of cards, is there anything we could include?

We'll be updating all of Aaron Judge's cards to be eligible for the Roberto Clemente Award Winners captain and the changes will go live alongside the content update on Friday.

@LarryW

We are currently still investigating.

On our end, player activity on MLB The Show 21 servers looks relatively normal, and many users are able to connect to the servers.

Could you please provide your Xbox/PSN ID so we can look into this further?

21 servers are live and currently have players connected and playing.

Could you explain what you're seeing? Any specific message in the front-end menus, when you try to load into a mode, or on the field? Network error? Connection lost? etc

@X-FREEZE-OFF-X you can change the forum skin on mobile by going to your profile > settings > select a skin from skin selector drop down and hit save changes.

Greetings,

Earlier this morning, we deployed an update specifically for MLB The Show 22. This resolved the issue which was preventing users on the Nintendo Switch from accessing online modes.

You will need to download this update for the changes to take effect.

If you are unable to find the update for MLB The Show 22 on the Nintendo Switch, please use the following steps:

Go to MLB The Show 22 on the game selection screen.
Press "+"
Select "Software Update"
Select "via the internet"

Thank you for your patience.

We've pushed out an update for '22. Check for a software update and let me know if you don't see it...

Select MLB The Show 22 on the game selection screen
-> Press +
-> Select "Software Update"
-> Select "via the internet"

@mCRAIGposey_NSW said in The Show 22:

Are Switch users of The Show 22 just out of luck, or can we expect an update for this as well? Outage has affected us as well, and Tuesday’s 23 update does nothing for us.

You can expect an update this week barring any setback, of course. It's currently being finalized. I know it's been frustrating, but we do appreciate your patience.

If you are unable to find the update for MLB The Show 23 on the Nintendo Switch, please use the following steps:

1. Go to MLB The Show 23 on the game selection screen.
2. Press "+"
3. Select "Software Update"
4. Select "via the internet"

We have a game update set to deploy at 4 AM PT tomorrow morning (Tuesday 10/17) which will resolve this issue.

Thank you for your patience.

Greetings,

We have a game update set to deploy at 4 AM PT tomorrow morning (Tuesday 10/17) which will resolve the issue that is preventing Nintendo Switch users from accessing online modes.

Thank you for your patience.

We are still working to resolve this issue.

Thank you for your patience.

We are still working to address this issue. We appreciate your patience.

We are still actively working on a resolution for this issue with regard to the Nintendo Switch.

As far as timelines go, Nintendo Switch users will continue to be unable to access online game modes for at least the next 24 hours, and it's likely that a resolution will take longer than that.

As always we appreciate your feedback and we thank you for your patience.

@sbchamps17_NSW said in Servers are down for me:

Are they ever going to address this

PlayStation and Xbox should be back to normal. Looks like there's some weird stuff going on with Switch still - we're aware and looking into it.

Thanks for your patience.