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I'll look into this for you.

Just reach out to support. They can take a look for you. Should be an easy fix.

I'm being told this should be fixed now. If any of you notice otherwise, let me know.

Just wanted to dip in and let everyone know that the team is looking into this.

Sorry, no updates as of now on the "ALL vs Message Board tab" requests.

I've brought it to the team and made them aware that it's something we'd like to see added to the game, so we'll see what happens.

Howdy,

thank you for the detailed report. I will look into it!

FWIW, if you reach out to support, they can look into this for you.

Totally understand the frustrations here -- truly -- but we obviously can't allow a thread that encourages breaking ToS to remain open, so locking.

Expressing those frustrations is totally fine as long as the rules are followed.

I think I agree that locking is the best course of action at this point. Everyone has said their piece.

If you feel like you've been mistakenly banned, feel free to reach out to support. They can look into it for you.

The 4th Inning is on deck.

Tune in this Friday to get the full breakdown on everything coming in the 4th Inning for MLB The Show!

In the meantime, keep grinding the 3rd Inning and stacking those rewards.

YouTube: https://mlbthe.show/youtubelive
Twitch: https://mlbthe.show/twitch

This is a known issue. The team is investigating but I don't have any updates at the moment.

@StinkyMcPooter_XBL -- feel free to share this in any threads that may pop up!

@ArcPrime126_XBL -- Great question. There's no specific "tips" I can give, as I don't want to make things any easier for bad actors.

Honest players may get wrongfully banned from time to time, but as in your case, Support is happy to review each case and undo the ban if necessary.

@ArcPrime126_XBL -- I looked into and does appear you were wrongfully restricted here, but should be all set now. If you still have issues with it, let me know.

As a general rule of thumb for everyone, remember to only submit one ticket per issue. The more tickets you send, the longer it takes support to take care of you.

Some times there is a heavier volume of tickets than others, so being as patient as possible is never a bad idea.

@StinkyMcPooter_XBL -- Ah, sorry if I misunderstood. The answer there is simply that it takes the character team time to process not only the face scans, but also the players that weren't scanned.

I'm not aware of any kind of "priority list" as to the order players are processed and put into the game in, and if one does exist, I'm not privy to it.

What I can say is that we don't "purposely withhold" players. There wouldn't be any reason for that. The team goes through their processes and puts the players into the game, simple as that.

Hi folks,

We've recently gotten some reports of potentially malicious websites that purport to offer MLB The Show cards in exchange for an email address or other personal information.

We wanted to issue a friendly reminder to:

• Be mindful of what websites you trust with your information.

• Remember, legitimate SDS employees will never ask you for passwords, etc.

• Report any suspicious websites that you may come across to our support team.

Stay safe out there!

@RiceRiceBaby15_PSN -- As far as the process itself goes, we set up a face scanning rig at Spring Training and players have the option to get scanned. Some choose to and some choose not to and we respect whatever their decision is. But that contributes to why you'll see some players with face scans and some without.

The team just pushed an update intended to make the DeGrom Showdown card exchangeable for a sellable version.

@Karle2011_MLBTS

Thank you for your contribution! I had received a bug report about the batting page going gray, but I had not figured out yet the cause was related to a specific set of new cards! A fix is coming in version 6.5.0

No updates for the "ALL vs Message Board tab" stuff that I'm aware of, but will keep you all posted as necessary.

Howdy,

this was a small regression which fortunately did not impact functionality, and was fixed on 6.4.9 - thank you!

Howdy!

This thread is quite long and covers different topics. Thanks for your patience, and apologies for the delayed response.

As a developer of the Companion App, my role is to help ensure the app remains functional, up to date, and performant (at least the intention is there).

Unfortunately, I can’t assist with individual account issues or specific player cases. Those matters fall outside my responsibilities, and I don’t have the tools or permissions required to access account-related information.

That said, I do regularly relay recurring concerns, feedback, and trends that I see here and on social media to the appropriate teams when relevant.

When submitting a support ticket, it helps to be as clear, concise, and detailed as possible. Including relevant information up front makes it easier for the support team to investigate and assist effectively.

Howdy,

this was a small regression which fortunately did not impact functionality, and was fixed on 6.4.9 - thank you!

Any specific card I should try? I have just tested on Android too and the buy/sell/quick sell process works as expected for me.