Thank you for the detailed report!
SDS
San Diego Studio Employee
Private
Posts
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If you're missing any Now & Later packs, reach out to our support team and they can help you out.
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@LookAt_MeNowww_PSN The team is also looking into this. No updates to share on it currently, but it's definitely on our radar.
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Howdy,
let's get to work to sort the issue out!
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Howdy,
unfortunately we do not have a mobile device similar to the one you reported that we can test and debug. It is possible the Face Scan feature is exhausting the memory trying to load the library we use to process, or the permissions to access the camera are generating the error. At the moment, we don't have a viable solution to this problem!
@CagyOmnivore135_XBL said in Face Scan not working:
Motorola Edge 5G UW (2021)
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@dbub_PSN I'll share this with the team today. Thanks for the added detail.
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It helps to have info about specific cases, that's all.
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@drossthethird_MLBTS have you submitted a support ticket?
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Totally agree that it's a big inconvenience, guys. Sorry about that, but glad to hear that it sounds like we're getting closer to a resolution. Appreciate your patience!
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@dbub_PSN Can you give me a little more detail on what's happening?
Are you trying to play a stadium you've uploaded or something else?
Thanks!
For Developer Attention: App Bugs!
I think SDS ripped me off
Menu's Freezing
Companion app says complete tutorial and/or log in first
Face Scan not working
Will Devs Please Reply To This About Uploading in Stadium Creator?
Will Devs Please Reply To This About Uploading in Stadium Creator?
Haven’t received 20,000 stubs from pre order bundle!
Completely missing my digital deluxe items
Will Devs Please Reply To This About Uploading in Stadium Creator?
