Hi @sheyworth , I just want to let you know that we're still looking into this issue. We will let you know once we have an update for you.
SDS
San Diego Studio Employee
Posts
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@showzone-jeremy I was going to post to let you know that we made some updates to captains API, but it looks like I was too late.
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For those who were having issues re-linking to the Switch, can you check again - there were updates made early this morning.
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@mistymountain said in Account Reset? 4/4/24:
@Victor_SDS Has it been resolved on PS and Xbox?
If only the Switch is unresolved, please make an official announcement about the current situation.Yes, though if someone is still missing progress, we can restore it manually.
re: Switch - if you're still unable to link to Switch, please try after the update is live tomorrow at 4 am tomorrow.
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The team is aware of the issues with Custom Leagues and working to get them resolved. There are a few fixes that are currently being tested now.
In the meantime, if we can keep the feedback on these issues to this thread to consolidate the reports - that would help the team greatly moving forward.
We appreciate your patience while we work to get the issues resolved.
I'll update when I have more information.
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The team is still working to resolve the issue preventing some from re-linking to Switch.
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@ffdaddy1322 said in [Update 9:33 PM] Account Reset? 4/4/24:
My account has been reset again to zero, MLBTS account will not let me relink, all progress lost
Can you check now please?
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Try clearing browser cookies on your phone. That should clear the Xbox login that you used initially.
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Hi, are you both still having face scan upload issues? Thanks!
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Hi, are you still unable to login? Thanks!
Broken Game Logs
Captain API Missing Captain Boosts
Account Reset? 4/4/24
Account Reset? 4/4/24
Custom League Issues '24
Account Reset? 4/4/24
Account Reset? 4/4/24
I can not switch accounts
Problem with face scan
Log in issue