Companion App V7.0.7 is out
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I've been told these restrictions were due to a setting in the backend that has now been adjusted.
@manu__sds_mlbts
Legitimate human players are already at a pretty severe disadvantage in the marketplace, and these account freezes are just kneecapping us further. If the intention is to fix this, can we get it done ASAP? With new collections coming this weekend, this is when marketplace activity is at its peak. Between the app being unusable for most of the weekend and these ongoing interruptions, it’s becoming increasingly difficult for legitimate human players to unload cards they’ve invested in all season specifically with this collection window in mind. Thanks -
"an error occurred while trying to login"..... My god. How many things can go wrong with this app? It is something every single day............................ It has been a few hours and I am still getting this error message......
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@ianjakalope0617_PSN Same here... I had this same issue last week. This app is great when it works but here lately it has not.
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I opened support ticket 600301, but I am going to assume this one will go unanswered just like my last few over the last few weeks. I would at least appreciate a response back. You are showing that you do not care about your customers.
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Edit: We've disabled Strong Integrity for now as it seems to be causing more problems than it's solving at the moment, so please disregard the below.
~~Ok, we recently activated Strong Integrity for Google Play. This is designed to help combat bots and any other fishy tricks.
We posted this guide a few days ago: https://forums.theshow.com/topic/85148/companion-app-keeping-your-android-device-eligible-for-google-play-s-strong-integrity
If you're on Android, check it out and follow the steps to make sure that your device meets the criteria. Once it does, you should be good to go.
As always, keep us posted here on how it's going.~~
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Yeah man did all those still doesnt work. Its November man who cares about bots anymore, your real players cant even do anything because of all these stupid restrictions.
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App is working now but geez the account restrictions are happening so fast. Literally 10 orders, restricted. Tried opening a ticket for this a couple days ago and never got a response.
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Are they going to respond at all to the restrictions issue or are they going to act like they don’t see it?
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@steeltrigger_MLBTS I’m no longer getting restricted, but on the flip side, the bots and stub transfer accounts are back in full force. I didn’t mind the restrictions, as it pushed bots away. Restrictions should come back.
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@SiberiaTigerCub_PSN I don’t entirely agree that the bots went away when the restrictions were introduced. I’ve still been seeing plenty of activity, just at a slower pace. Whether that’s intentional to avoid detection or simply a way around the restrictions, I can’t say. But slowing down their buying and bidding doesn’t mean they’re gone.
And honestly, a restriction that can be cleared by simply closing and reopening the app doesn’t seem like much of an inconvenience for a bot in the first place.
One interesting side effect of the slower bot activity is that players who recognize what’s happening have been able to sneak in some pretty ridiculous sell orders. I’d feel bad selling a Vintage Fred McGriff for 679K if I thought an actual human was buying it. 4x in 2 minutes…. -
@SiberiaTigerCub_PSN uhhh no they shouldn't. Restrictions is the dumbest thing they ever added. Didn't do anything except make it more difficult for real people.
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@Senorcheff_PSN should be restrictions. Without them, only bots are using the marketplace. In fact, they should require real ID verification to unlock app marketplace. Please bring back restrictions.
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@SiberiaTigerCub_PSN only bots use the marketplace? Lol bot [censored] reply.
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Omg!!!!!!!!!!!!!!!!!! 12 hour ban for getting on three times today. What is wrong with you guys!?!?!?! I am so freaking tired of this. Fix it. Answer people when they open a freaking ticket!!! You guys are a joke and should be embarrassed. Might as well just ban me for life and put me out of my misery at this point.
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Opened 2 tickets (not that you would answer them anyway) and not receiving the verification emails. You guys are really trying to push people away.
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Edit - they went to spam folder for some reason this time. Verified email but probably won't get a response just like the last 5 times.
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@ianjakalope0617_PSN -- Shooting you a DM
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I too was banned for using the app for the first time today
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@sds_joek_psn can you help me get my account on the app unlocked??
