Companion App V7.0.7 is out
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The app could not be slower. It takes 2 mins to place one order. Been super slow since Friday. Plus if it does work you get restricted after 6 orders
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@SDS_JoeK_PSN the app has been unusable for the entire weekend with the exception of a few hours during the day Saturday.
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The app is so slow on Android, it was working good for a bit Saturday but now it's back to being really slow again
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App is running smooth now, but still getting restricted. Not as often or for too long but still annoying.
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I've been told these restrictions were due to a setting in the backend that has now been adjusted.
@manu__sds_mlbts
Legitimate human players are already at a pretty severe disadvantage in the marketplace, and these account freezes are just kneecapping us further. If the intention is to fix this, can we get it done ASAP? With new collections coming this weekend, this is when marketplace activity is at its peak. Between the app being unusable for most of the weekend and these ongoing interruptions, it’s becoming increasingly difficult for legitimate human players to unload cards they’ve invested in all season specifically with this collection window in mind. Thanks -
"an error occurred while trying to login"..... My god. How many things can go wrong with this app? It is something every single day............................ It has been a few hours and I am still getting this error message......
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@ianjakalope0617_PSN Same here... I had this same issue last week. This app is great when it works but here lately it has not.
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I opened support ticket 600301, but I am going to assume this one will go unanswered just like my last few over the last few weeks. I would at least appreciate a response back. You are showing that you do not care about your customers.
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Edit: We've disabled Strong Integrity for now as it seems to be causing more problems than it's solving at the moment, so please disregard the below.
~~Ok, we recently activated Strong Integrity for Google Play. This is designed to help combat bots and any other fishy tricks.
We posted this guide a few days ago: https://forums.theshow.com/topic/85148/companion-app-keeping-your-android-device-eligible-for-google-play-s-strong-integrity
If you're on Android, check it out and follow the steps to make sure that your device meets the criteria. Once it does, you should be good to go.
As always, keep us posted here on how it's going.~~
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Yeah man did all those still doesnt work. Its November man who cares about bots anymore, your real players cant even do anything because of all these stupid restrictions.
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App is working now but geez the account restrictions are happening so fast. Literally 10 orders, restricted. Tried opening a ticket for this a couple days ago and never got a response.
