Lack of Developers in the Forum

@ryno697 said in Lack of Developers in the Forum:

With all the complaints going around the forums, whether it be hitting, pitching, fielding, etc., you never see a single community manager, moderator, or developer commenting on any thread. Even if it's a simple question that a developer could answer, you never see one.

I just don't understand how on their own community forums, we are all left to complain within ourselves. I understand chances are they look at the forum and certain threads, but i remember last year and especially in 18, you would see threads with developers commenting all the time, even if it was mostly Victor or Colin. Is the toxicity that drove them away? Toxicity of complaints would not be such a problem if they actually were transparent enough to tell us things outside of twitter.
Thoughts?

Your observative...I think it's because we continue to play the game still and money is rolling in. I dont blame them.
If someone is in a relationship and feels the relationship is not functioning to their liking but still shows up....texts their partner...and still does 100% of their duties in the relationship....why would other partner change???

If I do what THEY want the money comes in..if I continue in MY ways money still comes in ...so I'm gonna do it like Frankie.....My way

@je8675309 said in Lack of Developers in the Forum:

If I were a developer I'd keep my distance from this community.

If I was a developer I would do my job ....then keep my distance from this community =c)

@yankblan said in Lack of Developers in the Forum:

@je8675309 said in Lack of Developers in the Forum:

If I were a developer I'd keep my distance from this community.

This. When they talk, they get labeled liars, dishonest, devious, shady, conniving. They can’t win. That’s why you usually hear them admit to stuff about the previous game during pre-release streams, because admitting that this or that can’t be fixed without a huge code re-writing that is only possible during the dev cycle will only incite riots. People will scream and yell, swear this game off, buy it again next March and cry some more. Who’s to blame then?

Welcome to customer service...being in business...selling a product etc...

@ryno697 said in Lack of Developers in the Forum:

With all the complaints going around the forums, whether it be hitting, pitching, fielding, etc., you never see a single community manager, moderator, or developer commenting on any thread. Even if it's a simple question that a developer could answer, you never see one.

I just don't understand how on their own community forums, we are all left to complain within ourselves. I understand chances are they look at the forum and certain threads, but i remember last year and especially in 18, you would see threads with developers commenting all the time, even if it was mostly Victor or Colin. Is the toxicity that drove them away? Toxicity of complaints would not be such a problem if they actually were transparent enough to tell us things outside of twitter.
Thoughts?

Well, most of the complaints are garbage...it would potentially be good to have a moderator to remove the garbage posts...but then there will be complaints about censorship or whatever, and it'll be the same thing with a different name.

Then, when they do post, people get pretty pissed at them, so the toxicity would go on. I've never had an issue getting response from them when I really need one, such as purchase issues or something, but if they're getting the 1000th email telling them that their game sucks when it clearly does not, then there's nothing they can really do. The player base needs to take responsibility and stop crying so much (obviously not everyone, but there are players who seem to get on every post to express their misguided disdain).

@SaveFarris said in Lack of Developers in the Forum:

"The Devs should spend less time working on the game and more time browsing message boards" is one heck of a take!

Not even close to what I was insinuating.

@maskedgrappler said in Lack of Developers in the Forum:

@ComebackLogic said in Lack of Developers in the Forum:

@Collin_SDS said in Lack of Developers in the Forum:

I read almost everything.

I did that for a couple of years, I also got dragged into many arguments over petty semantics as a result. When I realised that this forum may be giving me a negative perception of the game, I decided that I wouldn’t visit TSN this year, I’d just play the game and ignore everything else. Then I came back to submit a bug report and here I am, reading almost everything again. I just can’t help myself, apparently.

I for one am glad you're back, was wondering where you were. Just don't let the negativity and trolling get to you.

Well thanks. I do try not to!

@Collin_SDS said in Lack of Developers in the Forum:

I read almost everything.

so knowing this what feedback do you guys honestly see or look at for a patch or new ideas for future release

@Collin_SDS said in Lack of Developers in the Forum:

I read almost everything.

Hahaha Colin with the mic drop on um

@Collin_SDS said in Lack of Developers in the Forum:

I read almost everything.

Bam!!!! Developers on it !!!

They are embarrassed by the game.

@joshjays44 said in Lack of Developers in the Forum:

Dud,e that's cause the developers are looking and laughing at all the people complaining about the fielding being bad, which its totally fine....I've never seen an outfielder not play a ball properly. Or pitch speeds being too fast, which it should be a bit faster.

Dont you only play offline? Could be just a H2H issue ?

@Collin_SDS said in Lack of Developers in the Forum:

I read almost everything.

Colin, can you tell me why the spring training unis for the team are outdated? Small gripe but this should be fixable

This game is simply not fun online . I would love to hear reasons for the change in online. The timing window has gotten so small or something. I was basically playing 19 everyday online and now we roll into 20. I get the firsts weeks was too easy to hit - but why not keep the online settings from ‘19 into ‘20. Maybe the perfect/perfect mechanic screwed that up. Anyhoots. Agree, where is an explanation for this ‘not fun’ game?

@slipkid69 said in Lack of Developers in the Forum:

@joshjays44 said in Lack of Developers in the Forum:

Dud,e that's cause the developers are looking and laughing at all the people complaining about the fielding being bad, which its totally fine....I've never seen an outfielder not play a ball properly. Or pitch speeds being too fast, which it should be a bit faster.

Hi Ramone

There’s a few mlb players that disagree with you.

@Collin_SDS_PSN is there anyway to please get my account restored I’ve linked and unlinked please help

@ryno697 said in Lack of Developers in the Forum:

With all the complaints going around the forums, whether it be hitting, pitching, fielding, etc., you never see a single community manager, moderator, or developer commenting on any thread. Even if it's a simple question that a developer could answer, you never see one.

I just don't understand how on their own community forums, we are all left to complain within ourselves. I understand chances are they look at the forum and certain threads, but i remember last year and especially in 18, you would see threads with developers commenting all the time, even if it was mostly Victor or Colin. Is the toxicity that drove them away? Toxicity of complaints would not be such a problem if they actually were transparent enough to tell us things outside of twitter.
Thoughts?

I don't blame them one bit. Every time one of them replies they get hammered with 5000 questions and insults.

Given how things are, probably best not to engage with this community.

Look at what happens on Twitter when they post about maintenance.

@collin_sds_psn said in Lack of Developers in the Forum:

I read almost everything.

Collin -- That's great, you and others read almost everything, but we aren't interested in your literacy. We want communication.

Twitter resets the same server message almost everyday. We had a few threads about updates but those stopped too. We asked devs questions for weeks and weeks prior to launch on pressing issues and they were never addressed: Online Franchise and Sounds of the Show come to mind. Information on pressing issues is revealed through people purchasing, playing the game and finding out something has changed or is not longer in the game.

We want community managers who are willing to be upfront and honest with the community they serve. Not a development team that stays hush-hush on pressing issues because they do not want to negatively impact profits.

Honest and open dialogue is not always comfortable and its usually the right thing to do. Lean-in to the uncomfortable conversation; Be open and honest.

The game plays beautifully when it is firing on all cylinders. As someone who absolutely detest card collection games modes (they have ruined sports games), I tell people that DD is the best version of them all. I have pulled three buddies into the game, and they love it.

The shame is that the games issues are only further exacerbated due to a lack of communication from the team that put the game together.

Thank you for taking the time to sift through the threads. Now communicate with people that use them with a little more content then informing us that you can read.

@hellsteeth30_xbl said in Lack of Developers in the Forum:

Given how things are, probably best not to engage with this community.

Look at what happens on Twitter when they post about maintenance.

resetting the servers to handle all the back-logged data (due to everything being online because everything connects to DD) is not maintenance. Further more, no one on the dev teams is telling us what the issue(s) is and what steps they are taking to address the specific issue(s).

@buddyhightower_xbl said in Lack of Developers in the Forum:

@ryno697 said in Lack of Developers in the Forum:

With all the complaints going around the forums, whether it be hitting, pitching, fielding, etc., you never see a single community manager, moderator, or developer commenting on any thread. Even if it's a simple question that a developer could answer, you never see one.

I just don't understand how on their own community forums, we are all left to complain within ourselves. I understand chances are they look at the forum and certain threads, but i remember last year and especially in 18, you would see threads with developers commenting all the time, even if it was mostly Victor or Colin. Is the toxicity that drove them away? Toxicity of complaints would not be such a problem if they actually were transparent enough to tell us things outside of twitter.
Thoughts?

I don't blame them one bit. Every time one of them replies they get hammered with 5000 questions and insults.

Because they're not proactive with their communication and resolutions.

Do they have enough people to fix the issues that are being reported, Do they have enough people to look at all the tickets that are submitted in a timely matter. How are tickets prioritized. If my reported issue is not going to be fixed or resolved can I get a response to why or a request for more data or proof. i submit a ticket get a automated message it is being looked into and that is the end of it. No response it was fixed or we can not fix it or we need more proof. They did address the server issues in the last stream.

@t00muchham_xbl said in Lack of Developers in the Forum:

@hellsteeth30_xbl said in Lack of Developers in the Forum:

Given how things are, probably best not to engage with this community.

Look at what happens on Twitter when they post about maintenance.

resetting the servers to handle all the back-logged data (due to everything being online because everything connects to DD) is not maintenance. Further more, no one on the dev teams is telling us what the issue(s) is and what steps they are taking to address the specific issue(s).

I'm not arguing the semantics of the word 'maintenance'. Though you are correct, trash day would be more apt.

I'm not in any way shilling here but if I were them, I wouldn't want to deal with the vitriol either. Look at what happened after the make right, 'BEST DEVS EVER!', two hours later, 'GARBAGE DEVS!'

Yeah, they have it coming but they don't need to fan the flames dealing with the 'experts' everyday.

Stop talking and get on with the job is my take. Platitudes do nothing, working does. Though, they aren't doing well on the latter so far.

Doesn’t seem like they care much about the fan base. Look at the issues posted compared to the update reports.

@collin_sds_psn said in Lack of Developers in the Forum:

I read almost everything.

I submitted a ticket April 28th when I lost 36,714 stubs on the market after a buy order for yelich just disappeared along with my stubs. Haven’t heard a peep from CS other than the automatically generated email they send right away. I’ve emailed back twice now and not a single reply.

> Nevermind good ol @joshjays44 he plays offline franchise only.

Whats wrong with being an offline guy?

>I'm a man that's why and I speak of the truth!!

So, before you make a comment about MLB The Show run it by Josh first to make sure its the truth.