So after playing approx 7 games in RS on HOF (700+) I can honestly say contact swing is 100% the meta.
Don't get upset about it just do it, who cares if you are pressing X or O to swing, what does it matter? Some years it was power swing was what you wanted to use, in recent years it was normal... This year it is contact. I don't see the issue, just push the button that gives you the best chance at hitting well.
I also think the PCI on HOF is much smaller this year on normal swing, but then again that could just be me comparing my team to now to my end game team... And the fact I think SP releases are ahead of the hitter releases so far so the game is pitching heavy at the moment.
Honestly makes no sense to me why someone would complain about it though, what do you care if you press X or O.