Missing cards in collection?
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We are aware of issues in the Season 1 Collection. We can assure you no collection progress has been lost, but there are two visual bugs in the game. One issue no longer displays lower rated cards to collect, and the other issue is not properly displaying your updated collection total.
Your accurate collection totals can be seen by logging into your account on TheShow.com or the MLB The Show Companion App, and you can continue collecting cards to unlock the next reward tiers. We are working on a permanent fix to update these issues.
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V Victor_SDS_PSN pinned this topic on
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Pathetic this even happens. What happened to you all? Good lord this year has been the worst job I’ve ever seen y’all pull off
Any word about people’s event wins not counting either?
But hey, don’t forget about the packs in the shop!
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Like, if this was the first hiccup this year I wouldn’t care
But let’s be real, you cannot defend this company and the pathetic job they’re doing this year
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Layoffs are a byotch
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B Blind_Bleeder_PSN referenced this topic on
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X xElRojo44x _MLBTS referenced this topic on
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@Bearsfan217 said in Missing cards in collection?:
Layoffs are a byotch
After the dumpster fire at Xbox, I doubt SDS will be able to use gamepass as a crutch for 25, hopefully we see actual effort next year.
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This is also showing in the FA Pool.
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@Victor_SDS This is untrue
I had 274 cards collected and now I have 251. I was 6 cards away from the season 1 collection choice pack and now I'm 29 cards away
I should have received CC without having to add any cards as I had 274 collected..... but I had to add 1 to get him. I've spent a lot of.time and real money to get these cards for this collection.
I should now be 5 cards from 280 (choice collection 1), but I now have to add 29 more ...So this is more than a visual error and needs to be fixed ASAP. This is real content and real money we are talking about here...
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@NYGxNYMxFan68 update...I added 5 cards and DID receive the proper collection reward so what Victor said is correct. I was unable to edit my previous reply so I added this post as an update
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@Victor_SDS SDS it is not just the cards not showing. Its the S1 Collection Rewards. I Had around 160…then dropped to around 137 collected. Now it says I already collected the 150 reward when i actually have not. We spend actual money on this and we are currently getting hosed out of rewards. Please fix and compensate earned S1 Rewards!!!
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@Chopin02 Did you read the comment from Victor? You are not missing anything, the number is simply wrong
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@YOSHI24 the rewards are reflecting the incorrect number! I cant get the 150 cards reward payout because the S1 page isnt reflecting the correct amount (i know i still iwn them). It said i was previously above 150 so when i dropped to 137 then collected again to 150 i couldnt collect the new 150 reward of 2 mid-diamond players worth prob 100k. I never got compensated for that reward because of the glitch. Now im above 150 and cant collect it. Understand???
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I think if you collect the next tier up, it might collect that lower tier reward you didn't collect before?
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@cbpm72 yes it SHOULD. Mine says already collected even tho the 150 threshold reward was added at this update. I was collected around 160 then dropped to 137 then collected back to 150 and couldn't receive my two diamonds. I hope they correct it.
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Look in the companion app it tells you how many you have for real
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Same for me. It's says I collected the 150 reward but I never any of those players shown in the pack.
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@sbchamps17 i know…i still have my cards. The problem is i missed out on a reward of 2 diamond cards worth 100k. The 150 collection threshold reward says i collected when i didnt. Its the REWARDS that are messed up. NOT lost cards…i know nothing was lost.
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@Jacky-Chan1 YES THANK YOU!!! Its 2 cards worth up to 100k. Thats a big deal not just a glitch.
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B BJDUBBYAH_PSN referenced this topic on
