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Missing cards in collection?

Scheduled Pinned Locked Moved Diamond Dynasty
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  • Victor_SDS_PSNV Offline
    Victor_SDS_PSNV Offline
    Victor_SDS_PSN SDS
    wrote on last edited by
    #1

    We are aware of issues in the Season 1 Collection. We can assure you no collection progress has been lost, but there are two visual bugs in the game. One issue no longer displays lower rated cards to collect, and the other issue is not properly displaying your updated collection total.

    Your accurate collection totals can be seen by logging into your account on TheShow.com or the MLB The Show Companion App, and you can continue collecting cards to unlock the next reward tiers. We are working on a permanent fix to update these issues.

    NYGxNYMxFan68_XBLN Chopin02_PSNC 2 Replies Last reply
    5
  • Victor_SDS_PSNV Victor_SDS_PSN pinned this topic on
  • doobiebross66-72_PSND Offline
    doobiebross66-72_PSND Offline
    doobiebross66-72_PSN
    wrote on last edited by
    #2

    Pathetic this even happens. What happened to you all? Good lord this year has been the worst job I’ve ever seen y’all pull off

    Any word about people’s event wins not counting either?

    But hey, don’t forget about the packs in the shop!

    jaychvz_XBLJ 1 Reply Last reply
    15
  • jaychvz_XBLJ Offline
    jaychvz_XBLJ Offline
    jaychvz_XBL
    replied to Guest on last edited by
    #3
    This post is deleted!
    doobiebross66-72_PSND 1 Reply Last reply
    0
  • doobiebross66-72_PSND Offline
    doobiebross66-72_PSND Offline
    doobiebross66-72_PSN
    replied to Guest on last edited by
    #4
    This post is deleted!
    X-FREEZE-OFF-X_PSNX 1 Reply Last reply
    1
  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    replied to Guest on last edited by
    #5
    This post is deleted!
    1 Reply Last reply
    0
  • doobiebross66-72_PSND Offline
    doobiebross66-72_PSND Offline
    doobiebross66-72_PSN
    wrote on last edited by
    #6

    Like, if this was the first hiccup this year I wouldn’t care

    But let’s be real, you cannot defend this company and the pathetic job they’re doing this year

    1 Reply Last reply
    10
  • Bearsfan217_XBLB Offline
    Bearsfan217_XBLB Offline
    Bearsfan217_XBL
    wrote on last edited by
    #7

    Layoffs are a byotch

    jake98833_PSNJ 1 Reply Last reply
    0
  • Blind_Bleeder_PSNB Blind_Bleeder_PSN referenced this topic on
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  • jake98833_PSNJ Offline
    jake98833_PSNJ Offline
    jake98833_PSN
    replied to Guest on last edited by
    #8

    @Bearsfan217 said in Missing cards in collection?:

    Layoffs are a byotch

    After the dumpster fire at Xbox, I doubt SDS will be able to use gamepass as a crutch for 25, hopefully we see actual effort next year.

    1 Reply Last reply
    0
  • X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSNX Offline
    X-FREEZE-OFF-X_PSN
    wrote on last edited by
    #9

    This is also showing in the FA Pool.

    1 Reply Last reply
    0
  • NYGxNYMxFan68_XBLN Offline
    NYGxNYMxFan68_XBLN Offline
    NYGxNYMxFan68_XBL
    replied to Guest on last edited by
    #10

    @Victor_SDS This is untrue
    I had 274 cards collected and now I have 251. I was 6 cards away from the season 1 collection choice pack and now I'm 29 cards away
    I should have received CC without having to add any cards as I had 274 collected..... but I had to add 1 to get him. I've spent a lot of.time and real money to get these cards for this collection.
    I should now be 5 cards from 280 (choice collection 1), but I now have to add 29 more ...

    So this is more than a visual error and needs to be fixed ASAP. This is real content and real money we are talking about here...

    NYGxNYMxFan68_XBLN 1 Reply Last reply
    1
  • NYGxNYMxFan68_XBLN Offline
    NYGxNYMxFan68_XBLN Offline
    NYGxNYMxFan68_XBL
    replied to Guest on last edited by
    #11

    @NYGxNYMxFan68 update...I added 5 cards and DID receive the proper collection reward so what Victor said is correct. I was unable to edit my previous reply so I added this post as an update

    1 Reply Last reply
    1
  • Chopin02_PSNC Offline
    Chopin02_PSNC Offline
    Chopin02_PSN
    replied to Guest on last edited by
    #12

    @Victor_SDS SDS it is not just the cards not showing. Its the S1 Collection Rewards. I Had around 160…then dropped to around 137 collected. Now it says I already collected the 150 reward when i actually have not. We spend actual money on this and we are currently getting hosed out of rewards. Please fix and compensate earned S1 Rewards!!!

    YOSHI24_XBLY 1 Reply Last reply
    0
  • YOSHI24_XBLY Offline
    YOSHI24_XBLY Offline
    YOSHI24_XBL
    replied to Guest on last edited by
    #13

    @Chopin02 Did you read the comment from Victor? You are not missing anything, the number is simply wrong

    Chopin02_PSNC 1 Reply Last reply
    1
  • Chopin02_PSNC Offline
    Chopin02_PSNC Offline
    Chopin02_PSN
    replied to Guest on last edited by
    #14

    @YOSHI24 the rewards are reflecting the incorrect number! I cant get the 150 cards reward payout because the S1 page isnt reflecting the correct amount (i know i still iwn them). It said i was previously above 150 so when i dropped to 137 then collected again to 150 i couldnt collect the new 150 reward of 2 mid-diamond players worth prob 100k. I never got compensated for that reward because of the glitch. Now im above 150 and cant collect it. Understand???

    YOSHI24_XBLY 1 Reply Last reply
    0
  • cbpm72_PSNC Offline
    cbpm72_PSNC Offline
    cbpm72_PSN
    wrote on last edited by
    #15

    I think if you collect the next tier up, it might collect that lower tier reward you didn't collect before?

    Chopin02_PSNC 1 Reply Last reply
    0
  • Chopin02_PSNC Offline
    Chopin02_PSNC Offline
    Chopin02_PSN
    replied to Guest on last edited by Chopin02_PSN
    #16

    @cbpm72 yes it SHOULD. Mine says already collected even tho the 150 threshold reward was added at this update. I was collected around 160 then dropped to 137 then collected back to 150 and couldn't receive my two diamonds. I hope they correct it.

    1 Reply Last reply
    1
  • sbchamps17_NSWS Online
    sbchamps17_NSWS Online
    sbchamps17_NSW
    wrote on last edited by
    #17

    Look in the companion app it tells you how many you have for real

    Chopin02_PSNC 1 Reply Last reply
    0
  • Jacky Chan1_XBLJ Offline
    Jacky Chan1_XBLJ Offline
    Jacky Chan1_XBL
    wrote on last edited by
    #18

    Same for me. It's says I collected the 150 reward but I never any of those players shown in the pack.

    Chopin02_PSNC 1 Reply Last reply
    0
  • Chopin02_PSNC Offline
    Chopin02_PSNC Offline
    Chopin02_PSN
    replied to Guest on last edited by
    #19

    @sbchamps17 i know…i still have my cards. The problem is i missed out on a reward of 2 diamond cards worth 100k. The 150 collection threshold reward says i collected when i didnt. Its the REWARDS that are messed up. NOT lost cards…i know nothing was lost.

    1 Reply Last reply
    0
  • Chopin02_PSNC Offline
    Chopin02_PSNC Offline
    Chopin02_PSN
    replied to Guest on last edited by
    #20

    @Jacky-Chan1 YES THANK YOU!!! Its 2 cards worth up to 100k. Thats a big deal not just a glitch.

    1 Reply Last reply
    0
  • BJDUBBYAH_PSNB BJDUBBYAH_PSN referenced this topic on

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