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Digital Deluxe Add On Not Working

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  • UrbanCyclone_XBLU Offline
    UrbanCyclone_XBLU Offline
    UrbanCyclone_XBL
    wrote on last edited by
    #1

    Curious to see if anyone else is having this issue.

    Xbox keeps saying too early to play despite owning the Deluxe Add On. I have troubleshooted by restarting and updating my Xbox. Also deleting saved data off the game and restarting as well. I purchased the add on March 8th and got it refunded and then repurchased again today and that did not fix the issue either.

    Sucks to have paid money for early access and now I have lost 2+ days of that privilege.

    I have submitted a ticket to SDS, but was curious if anyone else was having this issue.

    Thanks

    1 Reply Last reply
    0
  • Victor_SDS_PSNV Offline
    Victor_SDS_PSNV Offline
    Victor_SDS_PSN SDS
    wrote on last edited by
    #2

    Just curious, have you reached out to XB support? There's not much we can do here if XB doesn't recognize your account has the entitlement.

    UrbanCyclone_XBLU 1 Reply Last reply
    0
  • Dolenz_PSND Offline
    Dolenz_PSND Offline
    Dolenz_PSN
    wrote on last edited by
    #3

    Did you install the game via game pass. The entitlement does not actually install anything but just gives you the bonuses and unlocks the game pass version to play early.

    UrbanCyclone_XBLU 1 Reply Last reply
    0
  • ChuckCLC5755_XBLC Offline
    ChuckCLC5755_XBLC Offline
    ChuckCLC5755_XBL
    wrote on last edited by
    #4

    Mine worked. Just didnt get S1 welcome pack with the captain card.

    Sorbert_PSNS 1 Reply Last reply
    0
  • UrbanCyclone_XBLU Offline
    UrbanCyclone_XBLU Offline
    UrbanCyclone_XBL
    replied to Guest on last edited by
    #5

    @Dolenz

    Yes installed via Game Pass

    1 Reply Last reply
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  • UrbanCyclone_XBLU Offline
    UrbanCyclone_XBLU Offline
    UrbanCyclone_XBL
    replied to Guest on last edited by
    #6

    @Victor_SDS

    Thanks for the response. I will try to get in touch with Xbox Support to see what they can do

    Mr Beebles_XBLM 1 Reply Last reply
    0
  • Mr Beebles_XBLM Offline
    Mr Beebles_XBLM Offline
    Mr Beebles_XBL
    replied to Guest on last edited by
    #7

    @UrbanCyclone did you end up being able to fix the issue my game is having the same problem with the game pass upgrade

    1 Reply Last reply
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  • Sorbert_PSNS Offline
    Sorbert_PSNS Offline
    Sorbert_PSN
    replied to Guest on last edited by
    #8

    @ChuckCLC5755 go into DD do the walk through log out go back to DD then hit the x button a few times should get it

    1 Reply Last reply
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