Does SDS realize we are human beings?
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@Dolenz_PSN said in Does SDS realize we are human beings?:
@the_dragon1912 said in Does SDS realize we are human beings?:
@Dolenz_PSN said in Does SDS realize we are human beings?:
@ChuckCLC_PSN said in Does SDS realize we are human beings?:
That link was to a CPU game. Why would that make a difference. I quit out of those all the time.
The team listed as CPU is The Eagles and that is SLAMMEDONTARMCS team. His opponent was Touchemall44 with the team name the Pelicans, which I don't believe is a Mini Season Team name.
Also at the bottom of the log it says
Blank Canvas (5279 ft elevation)
Hitting Difficulty is All-Star.
Pitching Difficulty is All-Star.
2023 Online GameI don't believe Conquest or Mini Seasons are flagged as 2023 Online Games.
If its the same blank canvas as last year it's not an eligible online stadium though. That's the CPU farm stadium
Then their game logs are incorrect. And someone would need to find a way to prove it. I'm not defending them. I was curious and simply trying to find some logical reason for the bans.
That being said looking at the lineups, those are very much BR lineups. Batting order in order by position, Melendez and Fletcher in both lineups. It's weird for sure
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@SlammedOnTarmcs_XBL said in Does SDS realize we are human beings?:
The issue is they aren’t bothering to ask us for proof and due to the terms they don’t really have to.
Or showing us proof. Plus calling it a suspension for 2 years? This game will be obsolete in less than a year. Are we banned for 2024? I can still play 22 with no issues.
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@ChuckCLC_PSN said in Does SDS realize we are human beings?:
@Dolenz_PSN said in Does SDS realize we are human beings?:
@ChuckCLC_PSN said in Does SDS realize we are human beings?:
@Dolenz_PSN said in Does SDS realize we are human beings?:
@ChuckCLC_PSN said in Does SDS realize we are human beings?:
That link was to a CPU game. Why would that make a difference. I quit out of those all the time.
The team listed as CPU is The Eagles and that is SLAMMEDONTARMCS team. His opponent was Touchemall44 with the team name the Pelicans, which I don't believe is a Mini Season Team name.
Also at the bottom of the log it says
Blank Canvas (5279 ft elevation)
Hitting Difficulty is All-Star.
Pitching Difficulty is All-Star.
2023 Online GameI don't believe Conquest or Mini Seasons are flagged as 2023 Online Games.
Could SDS's system be reporting these incorrectly? Possibly. Could the account have been hacked? Maybe. It will be hard to prove one way or another.
Online just means DD. Because it is all on-line. Dont think you can use that stadium in H2H
I don't think so. I know for a fact conquest games don't show that. Here is that same section for my conquest game against the orioles on the Jazz conquest map
Oriole Park (20 ft elevation)
Pitching Difficulty is Veteran.
2023 Diamond Dynasty
Attendance: 41,937 (93% capacity)No mention of Online. I checked someone's Mini Seasons game in their log last night and it did not show Online either.
Ok, yeah IDK. Something is wrong that is for sure. I am not down to really investigate, hopefully SDS is and fixes for people who just paid real money for this game.
Yeah, I can look at game logs (and have been) and see why SDS may have banned someone but that is as far as I can go. I can't say whether the logs are reporting incorrectly or whether people are actually quitting. I was simply trying to provide insight.
I think it is my 20 plus years in IT Support bubbling up inside me now that I am retired. I always enjoyed trying to track down the "why" of issues.
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@RAM08210_MLBTS said in Does SDS realize we are human beings?:
@SlammedOnTarmcs_XBL said in Does SDS realize we are human beings?:
The issue is they aren’t bothering to ask us for proof and due to the terms they don’t really have to.
Or showing us proof. Plus calling it a suspension for 2 years? This game will be obsolete in less than a year. Are we banned for 2024? I can still play 22 with no issues.
No it’s only on 23. When 24 releases we won’t be banned on there
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@Dolenz_PSN said in Does SDS realize we are human beings?:
I think it is my 20 plus years in IT Support bubbling up inside me now that I am retired. I always enjoyed trying to track down the "why" of issues.
Other than the one game with another user ID I don't know, can you see why I would be banned for life of the game?
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Im starting to maybe figure this out fellas. Need to look at a few mote things/ Will get back to you
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This whole fiasco smells fishy to me. Like doping in sports, the cheaters are always a step ahead of the testers. I wonder if bad actors are hijacking others' accounts somehow...
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@RAM08210_MLBTS said in Does SDS realize we are human beings?:
@Dolenz_PSN said in Does SDS realize we are human beings?:
I think it is my 20 plus years in IT Support bubbling up inside me now that I am retired. I always enjoyed trying to track down the "why" of issues.
Other than the one game with another user ID I don't know, can you see why I would be banned for life of the game?
I can't see anything obvious in your account after taking a quick glance. There are no 0-0 games in your log so I would not think it would be about Win trading. Unless SDS has some other tip off that they use.
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So I looked at all my 0-0 games in my play log. EVERY single game with a 0-0 score involved a player who went 12-0 without throwing a pitch! One of them had 16 wins in a row with 0 pitches thrown. One player had 14 game sin a row against the same team. So I'm guessing that maybe if we "played them" then we are attached to them. That doesn't explain how they matched up with my team. One game happened while I was at work, one while i was at the movies, and 5 games when i was out of the country.
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@NashBoxTwenty_XBL said in Does SDS realize we are human beings?:
So I looked at all my 0-0 games in my play log. EVERY single game with a 0-0 score involved a player who went 12-0 without throwing a pitch! One of them had 16 wins in a row with 0 pitches thrown. One player had 14 game sin a row against the same team. So I'm guessing that maybe if we "played them" then we are attached to them. That doesn't explain how they matched up with my team. One game happened while I was at work, one while i was at the movies, and 5 games when i was out of the country.
I'd say compile all of that data and submit it to SDS with those user names and screenshots and such. Then if that does not work post it here and on reddit and try to make it a big deal.
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@SaveFarris_PSN said in Does SDS realize we are human beings?:
Humans use paragraphs.
I feel for your plight, but message boards are not the most efficient customer service mode of communication. Bug Reports have always been my best bet.
Man honestly I feel him. I have tried everything I can to get a hold of someone. I got a ban as well, and for something I 100% did not do. So maybe. Just maybe this will get seen by someone at SDS. I pray so because I have played this game for 10+ years. I don’t really play anything besides MLBTS. I am hopeful they will right the wrongs, and reinstate our accounts, but at this point I just want to have a legit conversation with a human being. I don’t think that’s a lot to ask considering the thousands I have spent on the game and stubs through the years. If SDS does see this please reach out.
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@SlammedOnTarmcs_XBL said in Does SDS realize we are human beings?:
@RAM08210_MLBTS said in Does SDS realize we are human beings?:
@mrwonderful95 said in Does SDS realize we are human beings?:
What did you get banned for?
The ban is what others have reported since Monday on here. Win Trading/Account Sharing in the Battle Royale game mode. Never played in BR program and everything is offline. There is a suspicious user who played a game on my account, on rookie lever v CPU and lost 1-0, but other than that nothing else. I have no idea who this is and couldn't find this person when I clicked on their link.
As bad as it is, there’s no way they aren’t seeing it. Discussions about this have been at the top of 2 or 3 different boards since Monday evening and still nobody has gotten more than an Auto generated email. I’m not sure what we can do if SDS doesn’t even have the decency to have a real person work on it. People are still blaming mini seasons. Honestly if it was that I’m not sure why we would all get a response saying BR. Either there’s a lot of people lying on here which I don’t want to believe or the truly is a massive bug that needs to be corrected. I hate to do it but I’ve made the decision that im giving SDS a week to rectify the issue, and after that I’ll just file a chargeback with my bank. For the game, every stub purchase I’ve made. Not that it will make a difference to them but I can’t support a company that fails to support the people that keep them in business
@Dolenz_PSN said in Does SDS realize we are human beings?:
The problem is that they are human beings too. I can only imagine from working in Tech Support almost my entire career that they are desperately overworked. You have people who just submit their ticket over and over again clogging up support queues and making their job harder and delaying support for those who need it. Customer Support is almost always understaffed and overworked.
When it comes to Win Trading, almost everyone I have seen who reported it had multiple 0-0 games in their game logs. I do not see any of that for you so I am not sure why you would have been flagged. The only people who could answer is SDS.
On the other side of their explanation is account sharing. I am not sure how that would be detected, short of the same account logging in from 2 IP addresses long distances apart.
I have multiple 0-0 games in my log. I however did not compete in any of them. It may be similar to the extra innings mode from last year where it would match you with a random, but real DD team. One guy on twitter got his ban reversed and it his log looked almost identical to mine. So I’m going to assume that we get it reversed because no way they unban some all the while I have the same issue with the same components and have my ban kept in place. So I’m holding out hope that there are just hundreds of cases they’re working through.
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@Dolenz_PSN said in Does SDS realize we are human beings?:
@ChuckCLC_PSN said in Does SDS realize we are human beings?:
That link was to a CPU game. Why would that make a difference. I quit out of those all the time.
The team listed as CPU is The Eagles and that is SLAMMEDONTARMCS team. His opponent was Touchemall44 with the team name the Pelicans, which I don't believe is a Mini Season Team name.
Also at the bottom of the log it says
Blank Canvas (5279 ft elevation)
Hitting Difficulty is All-Star.
Pitching Difficulty is All-Star.
2023 Online GameI don't believe Conquest or Mini Seasons are flagged as 2023 Online Games.
Could SDS's system be reporting these incorrectly? Possibly. Could the account have been hacked? Maybe. It will be hard to prove one way or another.
Dude….that’s me….and I can assure you I didn’t play him. So me and him both got banned. We played against each other. I never knew dude until I got on these forums trying to figure out why I was banned. This is crazy. That just shows even more that this is absolutely bogus.
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@SuntLacrimae50_MLBTS said in Does SDS realize we are human beings?:
This whole fiasco smells fishy to me. Like doping in sports, the cheaters are always a step ahead of the testers. I wonder if bad actors are hijacking others' accounts somehow...
Man I swear I thought about that. Because the time stamps on my game logs make 0 sense. I was either A. Asleep or B. Out of town.
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@SuntLacrimae50_MLBTS said in Does SDS realize we are human beings?:
This whole fiasco smells fishy to me. Like doping in sports, the cheaters are always a step ahead of the testers. I wonder if bad actors are hijacking others' accounts somehow...
That thought came to my mind as well tbh. Question for anyone that got banned, do any of you have 2FA turned on? Because its monumentally more likely for someone to get hacked if its off
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@the_dragon1912 said in Does SDS realize we are human beings?:
@SuntLacrimae50_MLBTS said in Does SDS realize we are human beings?:
This whole fiasco smells fishy to me. Like doping in sports, the cheaters are always a step ahead of the testers. I wonder if bad actors are hijacking others' accounts somehow...
That thought came to my mind as well tbh. Question for anyone that got banned, do any of you have 2FA turned on? Because its monumentally more likely for someone to get hacked if its off
I feel its not my job to keep from being hacked. Not throwing shade just saying thats not my job. my job is to play the game for enjoyment
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@NashBoxTwenty_XBL said in Does SDS realize we are human beings?:
@the_dragon1912 said in Does SDS realize we are human beings?:
@SuntLacrimae50_MLBTS said in Does SDS realize we are human beings?:
This whole fiasco smells fishy to me. Like doping in sports, the cheaters are always a step ahead of the testers. I wonder if bad actors are hijacking others' accounts somehow...
That thought came to my mind as well tbh. Question for anyone that got banned, do any of you have 2FA turned on? Because its monumentally more likely for someone to get hacked if its off
I feel its not my job to keep from being hacked. Not throwing shade just saying thats not my job. my job is to play the game for enjoyment
I agree but not having 2FA on these days is silly. Is just an annoying text message
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I am just going to play with the handle and not buy stubs. It is a loss at this point per the show zone.
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@RAM08210_MLBTS said in Does SDS realize we are human beings?:
I am just going to play with the handle and not buy stubs. It is a loss at this point per the show zone.
Play with the handle?
