Lack of Developers in the Forum
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@wiryhooligan22 said in Lack of Developers in the Forum:
@ryno697 said in Lack of Developers in the Forum:
With all the complaints going around the forums, whether it be hitting, pitching, fielding, etc., you never see a single community manager, moderator, or developer commenting on any thread. Even if it's a simple question that a developer could answer, you never see one.
I just don't understand how on their own community forums, we are all left to complain within ourselves. I understand chances are they look at the forum and certain threads, but i remember last year and especially in 18, you would see threads with developers commenting all the time, even if it was mostly Victor or Colin. Is the toxicity that drove them away? Toxicity of complaints would not be such a problem if they actually were transparent enough to tell us things outside of twitter.
Thoughts?Well, most of the complaints are garbage...it would potentially be good to have a moderator to remove the garbage posts...but then there will be complaints about censorship or whatever, and it'll be the same thing with a different name.
Then, when they do post, people get pretty pissed at them, so the toxicity would go on. I've never had an issue getting response from them when I really need one, such as purchase issues or something, but if they're getting the 1000th email telling them that their game sucks when it clearly does not, then there's nothing they can really do. The player base needs to take responsibility and stop crying so much (obviously not everyone, but there are players who seem to get on every post to express their misguided disdain).
Thousands of unaddressed tickets; Literally thousands.
Threads are open where people are asking if other user tickets have been addressed. The community is looking to the community for answers; that's a problem and a majority of the tickets have not been addressed.
I put a ticket in two weeks ago -- I have not received a response, not even a generic email. What do you want the community to take responsibility for? I would love to help fix servers, I'd love to fix my missing Franklin Freeman card. What issues are we responsible for.
Be patient? People spent money on a product that isn't meeting the baseline expectations. The controlling party isn't addressing the community. It's a problem.
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Hey so when is the game gonna stop giving me and my opponent losses for the GAMES mistakes, not disconnection. It’s BS for me and my opponent to sit here play a one hour game and be tied 1-1 in the seventh just for a freeze to give us both losses. This needs to be addressed and it never does, I want a loss taken off my record, that’s not my fault.
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Their main problem has always been a major lack of communication, and frankly, terrible PR. Just look at their Twitter. There is a huge disconnect.
Typically when they are on here it's not even answering the questions or addressing the issues everyone is complaining about...
Hey Colin are you all ever going to fix the appearance resetting issue in Ballplayer? A good first step would be actually acknowledging it. And then maybe a "hey guys we're working on it.". Wow that was hard. My bug report was never even answered. And I'm assuming RTTS equipment is still broken/useless but I haven't played that sh*tshow lately. -
@collin_sds_psn said in Lack of Developers in the Forum:
I read almost everything.
Bless your soul! I’m new to these forums and man oh man... It’s worse out here than teaching evals from a Covid semester. May be done after I’m finished traveling cause for a gamer, it’s neither entertaining nor useful. Sorry you gotta read this man.
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@ptfri217_psn said in Lack of Developers in the Forum:
@collin_sds_psn said in Lack of Developers in the Forum:
I read almost everything.
Bless your soul! I’m new to these forums and man oh man... It’s worse out here than teaching evals from a Covid semester. May be done after I’m finished traveling cause for a gamer, it’s neither entertaining nor useful. Sorry you gotta read this man.
There's always these types.
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Oh yikes, I’m a “these types”. No other gaming forum is this toxic and you just proved that point. Don’t get me wrong. There’s plenty I’d love to see fixed, changed, or improved upon, but y’all just wild. Not sure if you believe this forum to be civil, but if so, wouldn’t a civil response make more sense? I’m just confused by a toxic reply, refuting a claim of toxicity. Maybe I shouldn’t be though haha
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"Ya'll wild" yada, yada, yada "Believe this forum to be civil" yada, yada, yada. Yeah, I'm pretty sure you somehow neglected to read the comments of those who mentioned how their tickets were never responded to because they achieved those stubs and how this kind of disconnect has been going on for years. But the people here are just toxic for no reason. Here's the thing though, it's one thing for people to complain because those catching the flak didn't comply to each and every issue and then there's toxicity where not only are flack catchers not addressing those issues but they're not doing the simple things to show the people they want to better the game in a timely fashion - and maybe they are with upcoming patches but you also do it by keeping the people updated addressing their stub or server concerns in an efficient manner or communicating better with people on the boards. If this way was done and you address the people you wouldn't have to worry about "toxicity". Treat people like they just paid a $100 for your game. Bro, this is simulation sports. How hard is it for one to mimic a sport you have exclusive rights to? They did put Onyx 'Let the boys be boys' in playlist as a jab at traditionalists. Well then where's the extra accessories as the players on the field and updated presentation. This is nothing against the Show but no one should have tell guys who have exclusive rights to mirror a game they probably watch daily.
There are other games I'm seeing for lesser consoles that are mind numbingly nuts graphics wise. But you're telling me that updating a sports game (not creating a new world like fantasy games) with better night game lighting, better accessories, better game presentation after years of asking is complaining or toxic when people are paying a $100 for next gen after purchasing a console for close to half a grand? "Haha".
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@collin_sds_psn said in Lack of Developers in the Forum:
I read almost everything.
Great... now tell these kids that online games are through a dedicated server and not P2P. They dont believe me.
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@buddyhightower_xbl said in Lack of Developers in the Forum:
@ryno697 said in Lack of Developers in the Forum:
With all the complaints going around the forums, whether it be hitting, pitching, fielding, etc., you never see a single community manager, moderator, or developer commenting on any thread. Even if it's a simple question that a developer could answer, you never see one.
I just don't understand how on their own community forums, we are all left to complain within ourselves. I understand chances are they look at the forum and certain threads, but i remember last year and especially in 18, you would see threads with developers commenting all the time, even if it was mostly Victor or Colin. Is the toxicity that drove them away? Toxicity of complaints would not be such a problem if they actually were transparent enough to tell us things outside of twitter.
Thoughts?I don't blame them one bit. Every time one of them replies they get hammered with 5000 questions and insults.
You're a funny guy. I'd wager SDS hasn't actually replied to 1% of the questions.
I'd even go as far as less then 24 replies total.
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Great... now tell these kids that online games are through a dedicated server and not P2P. They dont believe me.
Watching this thread and praying for a reply.
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It’s my understanding that support tickets don’t warrant a response on the forum, but yea, they should definitely be fixed/taken care of. That’s a legitimate complaint. But then it gets drowned out by soundtracks and accessories for no reason, as well as the daily threads titled “game sux”. I get that people are pissed, and the servers/bugs/tickets likely stemming from it should be fixed. Still stand by what I said though.
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@collin_sds_psn said in Lack of Developers in the Forum:
I read almost everything.
Maybe considering helping people out with legitimate issues then? I realized 80% of this forum is trash and trolls but there are some people on here just looking for help or answers. The least you could do it reach out. Correct me if I'm wrong, isn't that part of your duties? I'm asking bc I honestly don't know. You would think someone would be in charge of handling the community in some fashion. At least the ones with legitimate issues or questions. Noone is asking you to answer trolls all day but there are alot of people that come on here that are just looking for help from someone who has answers...(You... Or any dev) I've played games my whole life and the devs for this game are easily the most confrontational I've experienced and could care less about the community. Half of the responses are condescending or things like"I read almost everything" or "no need for speculation" How about a decent response from time to time or even a private message to help. We just want better. Thats not much to ask for.
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@red_ted_is_back said in Lack of Developers in the Forum:
Great... now tell these kids that online games are through a dedicated server and not P2P. They dont believe me.
Watching this thread and praying for a reply.
They won't reply to him. He'll keep trolling hoping that the 24th time he makes this stupid statement, that somebody will agree with him instead of the 23 that already told him that he's wrong.
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So do I.
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@collin_sds_psn said in Lack of Developers in the Forum:
I read almost everything.
Collin is the hero we never realized we wanted.
Slow clap -
@collin_sds_psn said in Lack of Developers in the Forum:
I read almost everything.
Going back to this message hahaha... i posted something a little while ago about having two of the same 42 series affinity players and being unable to get Jackie because I cannot get KeBrayan Hayes now because of the two Heywards... is there any way to fix this?
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@collin_sds_psn said in Lack of Developers in the Forum:
I read almost everything.
Ticket # 74502 placed on 4/28, 42 days ago and not a single reply back yet.
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@lankyryan_psn said in Lack of Developers in the Forum:
@joshjays44 said in Lack of Developers in the Forum:
@LankyRyan said in Lack of Developers in the Forum:
@joshjays44 said in Lack of Developers in the Forum:
Dud,e that's cause the developers are looking and laughing at all the people complaining about the fielding being bad, which its totally fine....I've never seen an outfielder not play a ball properly. Or pitch speeds being too fast, which it should be a bit faster.
Nevermind good ol @joshjays44 he plays offline franchise only.
I'm a man that's why and I speak of the truth!!
I don't doubt that that is the truth for you. I'm only mentioning it because online play has a slew of glaring issues that offline play doesn't.
Something has changed under the hood for offline franchise play as well, and it made the game unplayable for a lot of people who have enjoyed this game for years.
As it stands I’d rather have someone read the phone book to me than play this game.
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@gohardgrandpa said in Lack of Developers in the Forum:
@collin_sds_psn said in Lack of Developers in the Forum:
I read almost everything.
Ticket # 74502 placed on 4/28, 42 days ago and not a single reply back yet.
I've got a $100 stub purchase in the TVA right now as well. We're on a month now...
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@collin_sds_psn said in Lack of Developers in the Forum:
I read almost everything.
HAHAHA this is so funny to read when its obviously not true. We have had posts with all kinds of slurs stay up for days at a time. Collin maybe you read everything, but it doesn't matter if its a week or two later.
Thank you for the laugh tho
