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Update Sat AM- Servers up, but stubs still missing.

Scheduled Pinned Locked Moved Diamond Dynasty
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  • Speedy44_PSNS Offline
    Speedy44_PSNS Offline
    Speedy44_PSN
    wrote on last edited by
    #5

    Make sure you email customer support

    1 Reply Last reply
    0
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    wrote on last edited by
    #6

    Here's a link to the twitter post from SDS with links to support tickets etc.

    https://twitter.com/MLBTheShow/status/1382946284630282241?s=09

    Speedy44_PSNS 1 Reply Last reply
    0
  • Speedy44_PSNS Offline
    Speedy44_PSNS Offline
    Speedy44_PSN
    replied to Guest on last edited by
    #7

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    Here's a link to the twitter post from SDS with links to support tickets etc.

    https://twitter.com/MLBTheShow/status/1382946284630282241?s=09

    The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game

    hoboadam_PSNH aaronjw76_PSNA 2 Replies Last reply
    1
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    replied to Guest on last edited by
    #8

    @speedy44_psn said in Update- Servers up, but stubs still missing.:

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    Here's a link to the twitter post from SDS with links to support tickets etc.

    https://twitter.com/MLBTheShow/status/1382946284630282241?s=09

    The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game

    Don't post on twitter. LOL. Use the links from the twitter post.

    Silly wabbit.

    Speedy44_PSNS 1 Reply Last reply
    1
  • Speedy44_PSNS Offline
    Speedy44_PSNS Offline
    Speedy44_PSN
    replied to Guest on last edited by
    #9

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    @speedy44_psn said in Update- Servers up, but stubs still missing.:

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    Here's a link to the twitter post from SDS with links to support tickets etc.

    https://twitter.com/MLBTheShow/status/1382946284630282241?s=09

    The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game

    Don't post on twitter. LOL. Use the links from the twitter post.

    Silly wabbit.
    I clicked on the link. I don’t see contact info

    hoboadam_PSNH ChuckCLC_PSNC 2 Replies Last reply
    1
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    replied to Guest on last edited by
    #10

    @speedy44_psn said in Update- Servers up, but stubs still missing.:

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    @speedy44_psn said in Update- Servers up, but stubs still missing.:

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    Here's a link to the twitter post from SDS with links to support tickets etc.

    https://twitter.com/MLBTheShow/status/1382946284630282241?s=09

    The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game

    Don't post on twitter. LOL. Use the links from the twitter post.

    Silly wabbit.
    I clicked on the link. I don’t see contact info

    https://theshow.sonysandiegostudio.games/hc/en-us

    Speedy44_PSNS 1 Reply Last reply
    0
  • Speedy44_PSNS Offline
    Speedy44_PSNS Offline
    Speedy44_PSN
    replied to Guest on last edited by
    #11

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    @speedy44_psn said in Update- Servers up, but stubs still missing.:

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    @speedy44_psn said in Update- Servers up, but stubs still missing.:

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    Here's a link to the twitter post from SDS with links to support tickets etc.

    https://twitter.com/MLBTheShow/status/1382946284630282241?s=09

    The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game

    Don't post on twitter. LOL. Use the links from the twitter post.

    Silly wabbit.
    I clicked on the link. I don’t see contact info

    https://theshow.sonysandiegostudio.games/hc/en-us

    I don’t see it

    1 Reply Last reply
    0
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    wrote on last edited by
    #12

    Dunno what to tell you. Unless you want me to remote in via Chrome remote desktop, I can't push you any closer.

    1 Reply Last reply
    0
  • boomy_91_PSNB Offline
    boomy_91_PSNB Offline
    boomy_91_PSN
    wrote on last edited by
    #13

    Could someone share a link to customer support? I’m not seeing it.

    1 Reply Last reply
    0
  • ChuckCLC_PSNC Offline
    ChuckCLC_PSNC Offline
    ChuckCLC_PSN
    replied to Guest on last edited by ChuckCLC_PSN
    #14

    @speedy44_psn said in Update- Servers up, but stubs still missing.:

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    @speedy44_psn said in Update- Servers up, but stubs still missing.:

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    Here's a link to the twitter post from SDS with links to support tickets etc.

    https://twitter.com/MLBTheShow/status/1382946284630282241?s=09

    The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game

    Don't post on twitter. LOL. Use the links from the twitter post.

    Silly wabbit.
    I clicked on the link. I don’t see contact info

    It's at the top of this page. Don't go to Twitter. Click support. Same link.
    https://theshow.sonysandiegostudio.games/hc/en-us

    1 Reply Last reply
    1
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    wrote on last edited by
    #15

    https://twitter.com/MLBTheShow/status/1383152625655320577?s=19

    Issue has been identified, corrected and they're working on getting people the stubs back...

    Well within the 24 hour window I predicted.

    1 Reply Last reply
    0
  • germenjam_PSNG Offline
    germenjam_PSNG Offline
    germenjam_PSN
    replied to Guest on last edited by
    #16

    @speedy44_psn said in Update- Servers up, but stubs still missing.:

    Same. I bought $400 worth of stubs prior to launch and I got none of them @Collin_Sds

    Same not 400$ but 250$ worth sent them a request with bill of proof now they will get back in 5 days took 4 days off they mess it up for me what a waste

    1 Reply Last reply
    0
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    wrote on last edited by
    #17

    Saturday Morning Update

    SDS has posted again via Twitter that they are working on the stubs being returned. Unfortunately, I suspect two different issues being compounded. One for account linking and one for misplaced market orders either going poof or being cancelled. Would be nice to get a SDS post on their forums and not just social media.

    1 Reply Last reply
    0
  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    wrote on last edited by GrizzBear55_PSN
    #18

    Make sure you are reporting it as an account issue and not a bug report! There should be red text underneath topic that will tell you they will not respond back on a bug report unless more info is needed. SO AGAIN MAKE SURE IN TOPIC YOU CHOOSE ACCT. ISSUE! 👍

    D 1 Reply Last reply
    0
  • D Offline
    D Offline
    Druhmatic--_PSN
    replied to Guest on last edited by
    #19

    @grizzbear55_psn said in Update Sat AM- Servers up, but stubs still missing.:

    Make sure you are reporting it as an account issue and not a bug report! There should be red text underneath topic that will tell you they will not respond back on a bug report unless more info is needed. SO AGAIN MAKE SURE IN TOPIC YOU CHOOSE ACCT. ISSUE! 👍

    i did that 5 times and still nothing lol lost 130k

    hoboadam_PSNH 1 Reply Last reply
    0
  • hoboadam_PSNH Offline
    hoboadam_PSNH Offline
    hoboadam_PSN
    replied to Guest on last edited by
    #20

    @druhmatic-_psn said in Update Sat AM- Servers up, but stubs still missing.:

    @grizzbear55_psn said in Update Sat AM- Servers up, but stubs still missing.:

    Make sure you are reporting it as an account issue and not a bug report! There should be red text underneath topic that will tell you they will not respond back on a bug report unless more info is needed. SO AGAIN MAKE SURE IN TOPIC YOU CHOOSE ACCT. ISSUE! 👍

    i did that 5 times and still nothing lol lost 130k

    It should only be submitted ONCE. If you get a ticket number, you are good.

    By entering it 4 more times, you are creating additional delays for yourself and others.

    When you get in an elevator, push button once. Light goes on. Please don't push it seven more times. You don't get there faster that way.

    1 Reply Last reply
    0
  • aaronjw76_PSNA Offline
    aaronjw76_PSNA Offline
    aaronjw76_PSN
    replied to Guest on last edited by
    #21

    @speedy44_psn said in Update Sat AM- Servers up, but stubs still missing.:

    @hoboadam_psn said in Update- Servers up, but stubs still missing.:

    Here's a link to the twitter post from SDS with links to support tickets etc.

    https://twitter.com/MLBTheShow/status/1382946284630282241?s=09

    The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game

    Create an alternate Twitter account like I do. 1 for gaming and 1 for professional/personal.

    1 Reply Last reply
    1
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