Update Sat AM- Servers up, but stubs still missing.
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Just a heads up. Ticket submitted last night, acknowledgment from SDS, but not resolved.
Good news is that servers and market currently appear stable at this time.
Have patience. They will fix the issue. This issue has happened before and they've fixed it.
I know it's easy to shat on SDS for this, but when you have so many people logging in at the same exact moment, something is bound to get interrupted. All the programming in the world can't prevent it.
Just take a breath and everything will be ok.
For the record, I'm out one buy order of 210k for the big fish. Obviously the market has settled upwards from there, but I was one of the first 9 people to place a buy order. So yeah, I'm invested in the issue being resolved just as much as the next guy.
Saturday Morning Update
SDS has posted again via Twitter that they are working on the stubs being returned. Unfortunately, I suspect two different issues being compounded. One for account linking and one for misplaced market orders either going poof or being cancelled. Would be nice to get a SDS post on their forums and not just social media.
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@hoboadam_psn said in Update- Servers up, but stubs still missing.:
Just a heads up. Ticket submitted last night, acknowledgment from SDS, but not resolved.
Good news is that servers and market currently appear stable at this time.
Have patience. They will fix the issue. This issue has happened before and they've fixed it.
I know it's easy to shat on SDS for this, but when you have so many people logging in at the same exact moment, something is bound to get interrupted. All the programming in the world can't prevent it.
Just take a breath and everything will be ok.
For the record, I'm out one buy order of 210k for the big fish. Obviously the market has settled upwards from there, but I was one of the first 9 people to place a buy order. So yeah, I'm invested in the issue being resolved just as much as the next guy.
You forgot to mention that last time this happened it was fixed quick.
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@painpa_psn said in Update- Servers up, but stubs still missing.:
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
Just a heads up. Ticket submitted last night, acknowledgment from SDS, but not resolved.
Good news is that servers and market currently appear stable at this time.
Have patience. They will fix the issue. This issue has happened before and they've fixed it.
I know it's easy to shat on SDS for this, but when you have so many people logging in at the same exact moment, something is bound to get interrupted. All the programming in the world can't prevent it.
Just take a breath and everything will be ok.
For the record, I'm out one buy order of 210k for the big fish. Obviously the market has settled upwards from there, but I was one of the first 9 people to place a buy order. So yeah, I'm invested in the issue being resolved just as much as the next guy.
You forgot to mention that last time this happened it was fixed quick.
Yes. I'd expect something shared by SDS within 24 hours.
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Same. I bought $400 worth of stubs prior to launch and I got none of them @Collin_Sds
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Make sure you email customer support
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Here's a link to the twitter post from SDS with links to support tickets etc.
https://twitter.com/MLBTheShow/status/1382946284630282241?s=09
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@hoboadam_psn said in Update- Servers up, but stubs still missing.:
Here's a link to the twitter post from SDS with links to support tickets etc.
https://twitter.com/MLBTheShow/status/1382946284630282241?s=09
The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game
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@speedy44_psn said in Update- Servers up, but stubs still missing.:
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
Here's a link to the twitter post from SDS with links to support tickets etc.
https://twitter.com/MLBTheShow/status/1382946284630282241?s=09
The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game
Don't post on twitter. LOL. Use the links from the twitter post.
Silly wabbit.
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@hoboadam_psn said in Update- Servers up, but stubs still missing.:
@speedy44_psn said in Update- Servers up, but stubs still missing.:
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
Here's a link to the twitter post from SDS with links to support tickets etc.
https://twitter.com/MLBTheShow/status/1382946284630282241?s=09
The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game
Don't post on twitter. LOL. Use the links from the twitter post.
Silly wabbit.
I clicked on the link. I don’t see contact info -
@speedy44_psn said in Update- Servers up, but stubs still missing.:
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
@speedy44_psn said in Update- Servers up, but stubs still missing.:
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
Here's a link to the twitter post from SDS with links to support tickets etc.
https://twitter.com/MLBTheShow/status/1382946284630282241?s=09
The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game
Don't post on twitter. LOL. Use the links from the twitter post.
Silly wabbit.
I clicked on the link. I don’t see contact info -
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
@speedy44_psn said in Update- Servers up, but stubs still missing.:
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
@speedy44_psn said in Update- Servers up, but stubs still missing.:
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
Here's a link to the twitter post from SDS with links to support tickets etc.
https://twitter.com/MLBTheShow/status/1382946284630282241?s=09
The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game
Don't post on twitter. LOL. Use the links from the twitter post.
Silly wabbit.
I clicked on the link. I don’t see contact infoI don’t see it
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Dunno what to tell you. Unless you want me to remote in via Chrome remote desktop, I can't push you any closer.
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Could someone share a link to customer support? I’m not seeing it.
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@speedy44_psn said in Update- Servers up, but stubs still missing.:
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
@speedy44_psn said in Update- Servers up, but stubs still missing.:
@hoboadam_psn said in Update- Servers up, but stubs still missing.:
Here's a link to the twitter post from SDS with links to support tickets etc.
https://twitter.com/MLBTheShow/status/1382946284630282241?s=09
The only downside to Twitter is they get a shat ton of bs messages and I don’t like my friends seeing me post about a video game
Don't post on twitter. LOL. Use the links from the twitter post.
Silly wabbit.
I clicked on the link. I don’t see contact infoIt's at the top of this page. Don't go to Twitter. Click support. Same link.
https://theshow.sonysandiegostudio.games/hc/en-us -
https://twitter.com/MLBTheShow/status/1383152625655320577?s=19
Issue has been identified, corrected and they're working on getting people the stubs back...
Well within the 24 hour window I predicted.
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@speedy44_psn said in Update- Servers up, but stubs still missing.:
Same. I bought $400 worth of stubs prior to launch and I got none of them @Collin_Sds
Same not 400$ but 250$ worth sent them a request with bill of proof now they will get back in 5 days took 4 days off they mess it up for me what a waste
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Saturday Morning Update
SDS has posted again via Twitter that they are working on the stubs being returned. Unfortunately, I suspect two different issues being compounded. One for account linking and one for misplaced market orders either going poof or being cancelled. Would be nice to get a SDS post on their forums and not just social media.
-
Make sure you are reporting it as an account issue and not a bug report! There should be red text underneath topic that will tell you they will not respond back on a bug report unless more info is needed. SO AGAIN MAKE SURE IN TOPIC YOU CHOOSE ACCT. ISSUE!
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@grizzbear55_psn said in Update Sat AM- Servers up, but stubs still missing.:
Make sure you are reporting it as an account issue and not a bug report! There should be red text underneath topic that will tell you they will not respond back on a bug report unless more info is needed. SO AGAIN MAKE SURE IN TOPIC YOU CHOOSE ACCT. ISSUE!
i did that 5 times and still nothing lol lost 130k
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@druhmatic-_psn said in Update Sat AM- Servers up, but stubs still missing.:
@grizzbear55_psn said in Update Sat AM- Servers up, but stubs still missing.:
Make sure you are reporting it as an account issue and not a bug report! There should be red text underneath topic that will tell you they will not respond back on a bug report unless more info is needed. SO AGAIN MAKE SURE IN TOPIC YOU CHOOSE ACCT. ISSUE!
i did that 5 times and still nothing lol lost 130k
It should only be submitted ONCE. If you get a ticket number, you are good.
By entering it 4 more times, you are creating additional delays for yourself and others.
When you get in an elevator, push button once. Light goes on. Please don't push it seven more times. You don't get there faster that way.
