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@feegore_psn said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

@feegore_psn said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

@feegore_psn said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

My PS5, Xbox series X, and here are all linked and I have all my stuff and progress back.

Did it happen earlier? Or just now. I checked like an hour ago on both PS5 and XSX and saw nothing.

But so glad you’re fixed!

I just got home from work and logged in right before I posted about 10 minutes ago I guess.

[censored], just checked PS5 and XSX and still wiped. Oh well...

That is extremely screwed up. If you want me to try something to help, let me know

Appreciate it but I think the rest of us are kinda stuck until SDS fixes the accounts.

Now I feel like [censored] even though mine is fixed.

@feegore_psn said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

@feegore_psn said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

My PS5, Xbox series X, and here are all linked and I have all my stuff and progress back.

Did it happen earlier? Or just now. I checked like an hour ago on both PS5 and XSX and saw nothing.

But so glad you’re fixed!

I just got home from work and logged in right before I posted about 10 minutes ago I guess.

[censored], just checked PS5 and XSX and still wiped. Oh well...

That is extremely screwed up. If you want me to try something to help, let me know

@tblair504_mlbts said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

My PS5, Xbox series X, and here are all linked and I have all my stuff and progress back.

How lol. My main version is my ps5 JR edition but when I linked my Xbox game pass version I had no clue that became the default profile. My dumb self purchased $200 in Stubbs before checking to make sure my existing content was there. And here lies my issue. I made the purchase on my ps5 thinking I was adding to my existing cards from the preorder and JR edition game and unknowingly I was using the Xbox profile which had NOTHING. Now I have most of my progress and cards attached to my Xbox profile but can only use my psn profile if I unlink the accounts. I want all my purchased content to be linked to my psn. @Victor_SDS_PSN

I'm not sure, but I would unlink everything, then start the PS5 and choose the server profile assuming you get prompted. Then start the Xbox, login here to you mlbts profile and input the link code from the xbox in here.

@feegore_psn said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

My PS5, Xbox series X, and here are all linked and I have all my stuff and progress back.

Did it happen earlier? Or just now. I checked like an hour ago on both PS5 and XSX and saw nothing.

But so glad you’re fixed!

I just got home from work and logged in right before I posted about 10 minutes ago I guess.

The PS5 seemed to link on its own. On the Xbox I just went for it and used the link code and it worked without a hitch.

My PS5, Xbox series X, and here are all linked and I have all my stuff and progress back.

@feegore_psn said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

my stuff is back. Thank God.

In game? Or on the MLBTS account?

Everywhere

my stuff is back. Thank God.

@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:

@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:

Well I am one of the lucky ones that have had this happen to me. I’ve been lurking the thread here but I felt like it was time to start discussing it with y’all

Welcome to the family of people SDS doesn’t give a [censored] about.

Yep. I think we’ve tried everything we could possibly do on our end. A lot of good people here really went out on a limb risking their accounts trying stuff out to help us all, without even the slightest bit of aid from SDS on any of it. Disgusting.

@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

@ziggyhabs_mlbts said in Linked account on The Show website; lost game progress:

@mottasmotor_MLBTS can you please explain in detail the switching profile method? What are the exact steps you need to do please

Thanks

I found this out last night. I posted what I did. Here it is:
Ok, get this. I switched profiles on my ps5 (it’s set as my home ps5) to my wife’s and started the game. Hit the link, logged in online here, put in the code, chose the mlbts account (the one that says you’ll lose all you progress) and it accepted it fine and all my progress and items were right there on my ps5 but under my wife’s profile. I then unlinked, switched back to my profile, put in the code and it errored out as usual. Did the same thing on the Xbox and had the exact same results. I’m leaving the Xbox linked for now and just playing under my wife’s profile with all my stuff and progress restored.

Did you log in here through your Show ID or your PS ID?

Show id. Then when you link choose the show save that’s says you will lose everything ( you’ll only lose the reset stuff on your ps, no big deal).

@brendanrg_mlbts said in Linked account on The Show website; lost game progress:

Isn't amazing how the customer's are troubleshooting this issue and SDS has done absolutely nothing to help for the last 9 days?

Oh, I know we are working al lot harder on this than they are. They can't even be bothered to post timely updates.
But, I'm fixing to throw in the towel and move on to something else. I'm going to hound PSN for a refund for my $100 bucks. The new MotoGP looks cool, LOL.

@theganjalama_xbl said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

@doxci_mlbts said in Linked account on The Show website; lost game progress:

Having the same issue as all of you. Really wish I had checked the forums first before attempting to link my Xbox to the account today. Currently, it looks like the reason my progress is gone is that both by Xbox and PS are linked to my Show Account, but my "The Show" account is somehow not linked, even though I'm signed in with those credentials? It says I'm signed in on the left panel, but where the PSN and Xbox show connected it says Not Connected. I'm guessing this is what everyone else sees as well?

If you are on a PS5, you may want to try installing the PS4 version on your PS5 then start it up and you may have your stuff back. Worked for a few people on here and the PS4 version on the PS5 looks pretty good until a real fix come out.

Tried it. No lick

Worth a shot. Sorry it didn't work for you.

@doxci_mlbts said in Linked account on The Show website; lost game progress:

Having the same issue as all of you. Really wish I had checked the forums first before attempting to link my Xbox to the account today. Currently, it looks like the reason my progress is gone is that both by Xbox and PS are linked to my Show Account, but my "The Show" account is somehow not linked, even though I'm signed in with those credentials? It says I'm signed in on the left panel, but where the PSN and Xbox show connected it says Not Connected. I'm guessing this is what everyone else sees as well?

If you are on a PS5, you may want to try installing the PS4 version on your PS5 then start it up and you may have your stuff back. Worked for a few people on here and the PS4 version on the PS5 looks pretty good until a real fix come out.

You know its really some sad programming when anybody else can sign in on my PS5 and play the game with all my progress and unlocks under their profile, but my own profile doesn't work. That is some rookie level work.

@cmccray_mlbts said in Linked account on The Show website; lost game progress:

I was able to keep playing on my profile using the PS4 version of the game. Will my progress carry on from what I’ve done on the PS4 or will it revert back when I am able to unlink and go back to PS5?

From what I'm figuring out, your progress on the PS4 will continue when you are able to link back to the PS5 using the mlbts account on this site. I think this because last night when I figured out switching profiles worked, all the progress I did on my PS4 since the deletion on the PS5 was intact on my other (wifes) profile on the PS5.

@ziggyhabs_mlbts said in Linked account on The Show website; lost game progress:

@mottasmotor_MLBTS can you please explain in detail the switching profile method? What are the exact steps you need to do please

Thanks

I found this out last night. I posted what I did. Here it is:
Ok, get this. I switched profiles on my ps5 (it’s set as my home ps5) to my wife’s and started the game. Hit the link, logged in online here, put in the code, chose the mlbts account (the one that says you’ll lose all you progress) and it accepted it fine and all my progress and items were right there on my ps5 but under my wife’s profile. I then unlinked, switched back to my profile, put in the code and it errored out as usual. Did the same thing on the Xbox and had the exact same results. I’m leaving the Xbox linked for now and just playing under my wife’s profile with all my stuff and progress restored.

When you log into this site by pressing the Xbox or ps button and they both show connected but it says they are not yet linked to a show account, that’s what needs to be addressed. We should be able to enter our mlbts name and password at this point and it should connect. Instead it errors out. If it would connect at this point we would have all our stuff back.

Probably. I never did much since I got wiped, so I had nothing to lose on my second start up.

Ok, get this. I switched profiles on my ps5 (it’s set as my home ps5) to my wife’s and started the game. Hit the link, logged in online here, put in the code, chose the mlbts account (the one that says you’ll lose all you progress) and it accepted it fine and all my progress and items were right there on my ps5 but under my wife’s profile. I then unlinked, switched back to my profile, put in the code and it errored out as usual. Did the same thing on the Xbox and had the exact same results. I’m leaving the Xbox linked for now and just playing under my wife’s profile with all my stuff and progress restored.

@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:

I got a response to my ticket over night . They said to unlink my account ..... it’s so frustrating seems like my issue / ticket wasn’t even read . I hope they know the issue is we can’t UNLINK!!

Mine told me to contact Sony support, LOL. Looks like a zoom meeting is in order at SDS.