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Account Restrictions

Scheduled Pinned Locked Moved Companion App
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  • Clay000n_XBLC Offline
    Clay000n_XBLC Offline
    Clay000n_XBL
    wrote last edited by
    #1

    I like many others in this forum have had my account restricted on the companion app. I was flipping silvers to golds and got my account restricted. This happened over a week ago and sent in a ticket almost immediately. I’m so close to finishing live series and this has stopped me. I got a response just yesterday. Over a week after I sent in the ticket.

    SDS said that my account had been flagged due to non-standard marketplace usage told me that my restriction was permanent for MLB the show 26 and they reminded me that no automated tools are allowed in the game or companion app. I never used automated tools and have just been flipping cards.

    Looking at the community forum it seems I’m not alone with this issue. I feel like in this latest attempt to stop bots they ended up banning more real players than actual bots.

    Does anyone know how to get them to overturn this?

    PsylockeSmythe_XBLP 1 Reply Last reply
    0
  • VOReason1976_XBLV Offline
    VOReason1976_XBLV Offline
    VOReason1976_XBL
    wrote last edited by
    #2

    I have been restricted as well and I haven't used any automated tools either. Im really not very happy.

    1 Reply Last reply
    0
  • theBlindRhino_PSNT Offline
    theBlindRhino_PSNT Offline
    theBlindRhino_PSN
    wrote last edited by
    #3

    Were you using the app or the website? If you were using the website how many tabs did you have open?

    VOReason1976_XBLV 1 Reply Last reply
    0
  • PsylockeSmythe_XBLP Offline
    PsylockeSmythe_XBLP Offline
    PsylockeSmythe_XBL
    replied to Guest last edited by
    #4

    @Clay000n_XBL said:

    Does anyone know how to get them to overturn this?

    Honestly, I don't think that you will get them to overturn this, since you can still buy and sell via the console.

    @theBlindRhino_PSN said:

    If you were using the website how many tabs did you have open?

    Yep, I learned that multiple tabs were a no-no back in 22.

    Psy

    1 Reply Last reply
    0
  • VOReason1976_XBLV Offline
    VOReason1976_XBLV Offline
    VOReason1976_XBL
    replied to Guest last edited by
    #5

    @theBlindRhino_PSN I was only using the app

    1 Reply Last reply
    0
  • Wraithwind47_PSNW Offline
    Wraithwind47_PSNW Offline
    Wraithwind47_PSN
    wrote last edited by
    #6

    The only way to respond to this is to boycott the game. I literally use a pen and paper to track the market highs and lows and to monitor trends. This is my final year and I will never buy any sds products in the future.

    1 Reply Last reply
    0
  • xXCHAOSmnkyXx_PSNX Offline
    xXCHAOSmnkyXx_PSNX Offline
    xXCHAOSmnkyXx_PSN
    wrote last edited by
    #7

    I just got restricted and have only played two vs the computer games in the past month and a half. I've had issues with the app saying it doesn't support my phone so I can't even buy or sell cards, can do everything else though even quick sell. So what the hell is going on!??

    1 Reply Last reply
    0

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