Companion App says complete tutorial or login in console first
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PS5 - Having same issues. Have turned off phone. Logged off app. Etc etc. appreciate all work and cheers to Opening Day !!
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New update, same problem, still not fixed and asking for me to complete tutorial all though I have.
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I am also still having this problem with the app and my ps5 version. The app says I need to complete the tutorial, but I have. I have also tried logging out and signing back in.
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Same very annoying, would love a fix SDS
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For those that still experience this issue, please create a ticket so that we can check your account and fix the issue. Thanks!
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Mine is finally fixed thank you
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This started happening to me last night. I am on Xbox and Android. I have logged out and signed in multiple times and even tried deleting and re-downloading the app without success.
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Not working for me either. Tried logging in and out. Tried unlink and relink. Mac91red game tag on ps5
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Same. Been working all year before this. I’m about to give up on this year. Tired of being disappointed in everything they do.
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Yeah same issue for me here too. Worked perfectly fine until last night.
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I am also having the prob with it saying complete the tutorial and I'm already like 50 hours in. I tried signing in and out and also reinstalling nothing is helping
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Was working until this morning. Now same thing.
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Same issue
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Hey, I’ve been experiencing this for the whole entire duration of this year, and I’ve seen a few other people experiencing this as well, which they got it fixed. I’ve basically tried everything, and I need a manual fix at this point because there’s nothing I can do. Please fix this!!!! My username is Hackattacker32, let me know if you need anything more.
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I’m having the same issue! I need y’all to fix this!
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Hi,
For those stuck with this error, please create a ticket here:
https://theshow.sonysandiegostudio.games/hc/en-us/requests/new?ticket_form_id=360003012253Our support team can assist in fixing your accounts.
Thanks!
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@Pat_SDS I already created one almost a week ago with the same issue. No response. ABSOLUTELY PATHETIC. I’m a ICU nurse who can’t afford to be late for one second. You answer emails all day and can’t do your job. FIX IT.
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Still not fixed. Pathetic
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@AllRise__99 Sorry to hear you're still having this issue.
I've reached out to our support team. When was the last time you checked? Did you login using PSN?
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I reached out and nobody has fixed my account
