Companion App says complete tutorial or login in console first

[GoozeFn_PSN]

Same. Been working all year before this. I’m about to give up on this year. Tired of being disappointed in everything they do.

[LaidbackLuke_MLBTS]

Yeah same issue for me here too. Worked perfectly fine until last night.

[BrthrDarkness_PSN]

I am also having the prob with it saying complete the tutorial and I'm already like 50 hours in. I tried signing in and out and also reinstalling nothing is helping

[dodger22fan_MLBTS]

Was working until this morning. Now same thing.

[waitingfirgordo_MLBTS]

Same issue

[Hackattacker32_XBL]

Hey, I’ve been experiencing this for the whole entire duration of this year, and I’ve seen a few other people experiencing this as well, which they got it fixed. I’ve basically tried everything, and I need a manual fix at this point because there’s nothing I can do. Please fix this!!!! My username is Hackattacker32, let me know if you need anything more.

[FinsUp81_PSN]

I’m having the same issue! I need y’all to fix this!

[Pat_SDS_MLBTS]

Hi,

For those stuck with this error, please create a ticket here:
https://theshow.sonysandiegostudio.games/hc/en-us/requests/new?ticket_form_id=360003012253

Our support team can assist in fixing your accounts.

Thanks!

[AllRise__99_PSN]

@Pat_SDS I already created one almost a week ago with the same issue. No response. ABSOLUTELY PATHETIC. I’m a ICU nurse who can’t afford to be late for one second. You answer emails all day and can’t do your job. FIX IT.

[AllRise__99_PSN]

Still not fixed. Pathetic

[Pat_SDS_MLBTS]

@AllRise__99 Sorry to hear you're still having this issue.

I've reached out to our support team. When was the last time you checked? Did you login using PSN?

[waitingfirgordo_MLBTS]

I reached out and nobody has fixed my account

[WaitingForGordo_PSN]

0 stubs online and no roster

[waitingfirgordo_MLBTS]

Still not working

[waitingfirgordo_MLBTS]

No help from SDS on this at all

[waitingfirgordo_MLBTS]

I can't be the only one still having this issue

[waitingfirgordo_MLBTS]

Still no good

[waitingfirgordo_MLBTS]

Another day with no fix

[sbchamps17_NSW]

They don't work on weekends

[waitingfirgordo_MLBTS]

Or weekdays for that matter - still not fixed