Having trouble accessing my MLB 23 Dashboard here on the website
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What happens when you try to access these?
https://mlb23.theshow.com/dashboard
https://mlb23.theshow.com/community_marketDoes it show you're logged in?
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I ran a search and found your post. Same is happening for me.
"An error occurred!
Access is denied due to invalid user token.Please login with your console platform account here. If the issue persists, please contact our support team here."
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@Pat_SDS_PSN said in Having trouble accessing my MLB 23 Dashboard here on the website:
What happens when you try to access these?
https://mlb23.theshow.com/dashboard
https://mlb23.theshow.com/community_marketDoes it show you're logged in?
I got the error above with Microsoft Edge. Firefox lets me right through with no errors. Seems to be a browser compatibility issue.
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I am having the same problem. I had it on Chrome and Edge, so I tried it on here, after reading joeXbaseball. I am getting a different error message there, The page isn’t redirecting properly
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I forgot to mention I used the links provided above and was able to go to the market link, it will open but it shows me as a guest.
Then when I try to go somewhere else it won't let me. -
It happens in both of my accounts, which apparently I just posted from separately (the show, and the switch accounts). This one is the switch account.
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@Pat_SDS_PSN said in Having trouble accessing my MLB 23 Dashboard here on the website:
What happens when you try to access these?
https://mlb23.theshow.com/dashboard
https://mlb23.theshow.com/community_marketDoes it show you're logged in?
It has me logged in as a guest
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Yea. I had this problem last year and again this year. Tries a couple of different browsers and still continue to get the error. Don't know what else to do.
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It shows me logged in on the marketplace, but the dashboard gives me an error message.
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I am getting the same error, all my accounts are linked. I even unlinked my switch account and logged in with this years code and it gave all of my MLB 22 accounts to connect. Sent a message to support they sent me some stuff and it still doesn't work.
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any solution?
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interesting. I couldn't get on the site from the "Game" link on TheShow.com homepage but got into everything just fine from the link provided here.
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Has anyone found a fix? I can open the marketplace, as myself, nothing else works.
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Hi, we pushed some fixes that touches on some of the issues reported here. Please let us know if you are still having the same problems. Thanks!
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The only place I can get to is the marketplace, and it shows me logged in.
I can not go to the dashboard or anywhere else. -
@coachpeery_MLBTS said in Having trouble accessing my MLB 23 Dashboard here on the website:
The only place I can get to is the marketplace, and it shows me logged in.
I can not go to the dashboard or anywhere else.Which account are you logged in as?
And ... what error do you get when you try to go to your MLB 23 dashboard or other pages in MLB 23 subdomain?
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I have tried both accounts, the switch account and the show account. I have linked them, and I have unlinked them... I have tried everything I can think of.
From my show account, I get an "invalid user token"
When I use the switch account I get a quick page that is now working then "There is an issue connecting your account to the MLB servers, please make sure you have played the game first before trying again." -
I've been having this issue for weeks now. I can access all features of MLB The Show 22 fine, but when it comes to MLBTS 23, I always get the error that everyone here is describing. I've done the same fixes that many others have tried in this past and none of them have worked.
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@coachpeery_MLBTS said in Having trouble accessing my MLB 23 Dashboard here on the website:
I have tried both accounts, the switch account and the show account. I have linked them, and I have unlinked them... I have tried everything I can think of.
From my show account, I get an "invalid user token"
When I use the switch account I get a quick page that is now working then "There is an issue connecting your account to the MLB servers, please make sure you have played the game first before trying again."These are the exact same errors I have gotten as well.
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@povgamer_NSW said in Having trouble accessing my MLB 23 Dashboard here on the website:
@coachpeery_MLBTS said in Having trouble accessing my MLB 23 Dashboard here on the website:
I have tried both accounts, the switch account and the show account. I have linked them, and I have unlinked them... I have tried everything I can think of.
From my show account, I get an "invalid user token"
When I use the switch account I get a quick page that is now working then "There is an issue connecting your account to the MLB servers, please make sure you have played the game first before trying again."These are the exact same errors I have gotten as well.
Same here. I have been having this issue for the past few days and it is hard to understand why. I have tried in multiple browsers and yet there is no change.
