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Having trouble accessing my MLB 23 Dashboard here on the website

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  • jfuchs31_NSWJ Offline
    jfuchs31_NSWJ Offline
    jfuchs31_NSW
    wrote on last edited by
    #11

    I am getting the same error, all my accounts are linked. I even unlinked my switch account and logged in with this years code and it gave all of my MLB 22 accounts to connect. Sent a message to support they sent me some stuff and it still doesn't work.

    1 Reply Last reply
    0
  • sriracha_NSWS Offline
    sriracha_NSWS Offline
    sriracha_NSW
    wrote on last edited by
    #12

    any solution?

    1 Reply Last reply
    0
  • romeischillin_PSNR Offline
    romeischillin_PSNR Offline
    romeischillin_PSN
    wrote on last edited by
    #13

    interesting. I couldn't get on the site from the "Game" link on TheShow.com homepage but got into everything just fine from the link provided here.

    1 Reply Last reply
    0
  • coachpeery_MLBTSC Offline
    coachpeery_MLBTSC Offline
    coachpeery_MLBTS
    wrote on last edited by
    #14

    Has anyone found a fix? I can open the marketplace, as myself, nothing else works.

    1 Reply Last reply
    0
  • Pat_SDS_PSNP Offline
    Pat_SDS_PSNP Offline
    Pat_SDS_PSN SDS
    wrote on last edited by
    #15

    Hi, we pushed some fixes that touches on some of the issues reported here. Please let us know if you are still having the same problems. Thanks!

    1 Reply Last reply
    0
  • coachpeery_MLBTSC Offline
    coachpeery_MLBTSC Offline
    coachpeery_MLBTS
    wrote on last edited by
    #16

    The only place I can get to is the marketplace, and it shows me logged in.
    I can not go to the dashboard or anywhere else.

    Pat_SDS_PSNP 1 Reply Last reply
    1
  • Pat_SDS_PSNP Offline
    Pat_SDS_PSNP Offline
    Pat_SDS_PSN SDS
    replied to Guest on last edited by
    #17

    @coachpeery_MLBTS said in Having trouble accessing my MLB 23 Dashboard here on the website:

    The only place I can get to is the marketplace, and it shows me logged in.
    I can not go to the dashboard or anywhere else.

    Which account are you logged in as?

    And ... what error do you get when you try to go to your MLB 23 dashboard or other pages in MLB 23 subdomain?

    1 Reply Last reply
    0
  • coachpeery_MLBTSC Offline
    coachpeery_MLBTSC Offline
    coachpeery_MLBTS
    wrote on last edited by
    #18

    I have tried both accounts, the switch account and the show account. I have linked them, and I have unlinked them... I have tried everything I can think of.
    From my show account, I get an "invalid user token"
    When I use the switch account I get a quick page that is now working then "There is an issue connecting your account to the MLB servers, please make sure you have played the game first before trying again."

    povgamer_NSWP 1 Reply Last reply
    1
  • povgamer_NSWP Offline
    povgamer_NSWP Offline
    povgamer_NSW
    wrote on last edited by
    #19

    I've been having this issue for weeks now. I can access all features of MLB The Show 22 fine, but when it comes to MLBTS 23, I always get the error that everyone here is describing. I've done the same fixes that many others have tried in this past and none of them have worked.

    1 Reply Last reply
    0
  • povgamer_NSWP Offline
    povgamer_NSWP Offline
    povgamer_NSW
    replied to Guest on last edited by
    #20

    @coachpeery_MLBTS said in Having trouble accessing my MLB 23 Dashboard here on the website:

    I have tried both accounts, the switch account and the show account. I have linked them, and I have unlinked them... I have tried everything I can think of.
    From my show account, I get an "invalid user token"
    When I use the switch account I get a quick page that is now working then "There is an issue connecting your account to the MLB servers, please make sure you have played the game first before trying again."

    These are the exact same errors I have gotten as well.

    m2_NSWM 1 Reply Last reply
    1
  • m2_NSWM Offline
    m2_NSWM Offline
    m2_NSW
    replied to Guest on last edited by m2_NSW
    #21

    @povgamer_NSW said in Having trouble accessing my MLB 23 Dashboard here on the website:

    @coachpeery_MLBTS said in Having trouble accessing my MLB 23 Dashboard here on the website:

    I have tried both accounts, the switch account and the show account. I have linked them, and I have unlinked them... I have tried everything I can think of.
    From my show account, I get an "invalid user token"
    When I use the switch account I get a quick page that is now working then "There is an issue connecting your account to the MLB servers, please make sure you have played the game first before trying again."

    These are the exact same errors I have gotten as well.

    Same here. I have been having this issue for the past few days and it is hard to understand why. I have tried in multiple browsers and yet there is no change.

    1 Reply Last reply
    0
  • DavethaGr81_NSWD Offline
    DavethaGr81_NSWD Offline
    DavethaGr81_NSW
    wrote on last edited by
    #22

    I can go to my 22 account using my switch account, but still can't get into the 23 account.

    1 Reply Last reply
    0
  • KingLingus_MLBTSK Offline
    KingLingus_MLBTSK Offline
    KingLingus_MLBTS
    wrote on last edited by
    #23

    me too. Keep creating new id's and now getting confused with how many ids I have. All I want is the ratings updates.

    1 Reply Last reply
    0
  • KillaBeez_MLBTSK Offline
    KillaBeez_MLBTSK Offline
    KillaBeez_MLBTS
    wrote on last edited by
    #24

    Same here! I just opened a Show account for the 1st time, linked my switch account and I'm getting the same error messages. This is so frustrating. I can't believe some have been having this issue for weeks and months

    1 Reply Last reply
    0
  • DavethaGr81_NSWD Offline
    DavethaGr81_NSWD Offline
    DavethaGr81_NSW
    wrote on last edited by
    #25

    Has this ever been addressed or fixed? I am still having problems accessing mine.

    1 Reply Last reply
    1
  • coachpeery_MLBTSC Offline
    coachpeery_MLBTSC Offline
    coachpeery_MLBTS
    wrote on last edited by
    #26

    Has this been fixed yet?

    1 Reply Last reply
    0
  • JVmachado_MLBTSJ Offline
    JVmachado_MLBTSJ Offline
    JVmachado_MLBTS
    wrote on last edited by
    #27

    I have this exact same problem in MLB The Show 24. I use xbox account. But with me something worst happened.

    I tried unlinking my account to try to link it again and see if this was the issue, but at the moment I simply unlinked my account, my progress got erased, I simply lost everything, even before trying to link it back again. And I still can't access the dashboard. Keet getting the message "Access is denied due to invalid user token"

    1 Reply Last reply
    0
  • Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSNB Offline
    Blind_Bleeder_PSN
    wrote on last edited by
    #28

    go to theshow.com and click on the Game in the top right. After logging in, it should take you there.

    If it sends you to 23 - change the 23 in the URL to 24.

    1 Reply Last reply
    0
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