Is SDS Just ignoring the IOS Update
-
I mean at this point they've gotta know if its a problem on their side or apples side so there's no reason not to give us an update or say something about the app. It's just frustrating seeing them still advertising the app and face-scan as being able to be used at launch but they won't acknowledge that they still can't get it out for an entire market. It'll be out at some point, but just be transparent with the fanbase that pre-ordered your game in droves and that expected a core and heavily advertised feature to be available at launch.
-
Have you considered the hold up could be on Apple's side?
-
@Blind_Bleeder said in Is SDS Just ignoring the IOS Update:
Have you considered the hold up could be on Apple's side?
Oh 100% I mentioned it could be but my point still stands, if they know its on Apples side then they have at least an update of what's going on for us its the radio silence thats the issue. I don't blame them for Apple being strict at verifying apps.
-
Exactly, they say they will update us and then silence. Update isn’t telling us it’s here once it’s here. Update is it will be here in three days or a week or tomorrow, something so I’m not checking every couple hours or days to see if it’s fixed.
-
Apple don’t make the app. Developers do.
This is on Sony. -
@Hugh-Jaz1496_XBL said in Is SDS Just ignoring the IOS Update:
Apple don’t make the app. Developers do.
This is on Sony.And the app would be different enough than the android version that 1 is done and 1 is not? It's all about the approval process, which is on apple
-
@JayCitie_XBL said in Is SDS Just ignoring the IOS Update:
Exactly, they say they will update us and then silence. Update isn’t telling us it’s here once it’s here. Update is it will be here in three days or a week or tomorrow, something so I’m not checking every couple hours or days to see if it’s fixed.
I have never understood how SDS views “update” as saying “now it works”. Simple updates every so often would do wonders for them with game issues.
You know when you are on hold and the person comes back every two minutes and says “I just wanted to let you know that I am still working on it and it will be a few more minutes.” It is annoying that they haven’t fixed, but it goes a long way in letting you know they are trying. So much better than being on hold for an hour and then getting disconnected with no update.
-
Is me playing Road To The Show too much to ask SDS and Apple?
-
Maybe it's a diplomacy issue, maybe SDS doesn't want to [censored] off apple by coming out and saying it's on them
-
@Hugh-Jaz1496_XBL said in Is SDS Just ignoring the IOS Update:
Apple don’t make the app. Developers do.
This is on Sony.This is true, but, Apple goes through each line of code (or a bot does) to make sure it’s clean. It takes forever to get an iOS app approved and released.
You can ask any app developer and they will tell you the same.
-
Do I believe that they are ignoring it? Nope, not at all.
I am just guessing that it is not an easy fix or that there are some issues with apple.
-
@Dolenz_PSN said in Is SDS Just ignoring the IOS Update:
Do I believe that they are ignoring it? Nope, not at all.
I am just guessing that it is not an easy fix or that there are some issues with apple.
Nah I’m sure that they’re trying to solve whatever the problem is and trying to push the app through, but it’s been days since the last dev posted on here and the game officially launched today. They aren’t ignoring the problems but they are ignoring updating the fan base about a heavily promoted feature of the game
-
They replied on another thread about difficulties with the face scan in IOS, and that they are working on it.
-
With everyone asking ‘when is the update’ or ‘I’d like to have an update on the issue’ etc, it will eventually (if it hasn’t already) [censored] the devs off and they will take their sweet time getting it working to spite the comments. Just be patient. It’ll come. Devs have personal lives too
-
@Dolenz_PSN said in Is SDS Just ignoring the IOS Update:
Do I believe that they are ignoring it? Nope, not at all.
I am just guessing that it is not an easy fix or that there are some issues with apple.
Just being an iPhone user and knowing how strict Apple is with privacy, any time you bring in photo access to an app, I'm sure whatever review processes are get more strict. I would not be surprised if they had to separate 23 into its own app. Hopefully not but that would explain the delay.
I've not tried to build an app, but I've read online and had some people I know that do build apps tell me that the review process can be as little as 24 hours or as long as 2 weeks or more.
If I had to guess though, it's more likely that the face scan feature isn't working properly and they want to fix that, as some android users said they have the updated app but can't use face scan. I'm sure they'd be working to fix that and then send the updates to both andriod and iOS users.
-
Same way they ignore any questions about online franchise or online rated changes
-
I definitely agree that it’s really annoying how it’s been radio silence when there’s so many people asking about it.
As annoying as it is, I’m like 99% sure it’s Apple that is holding things up. Unfortunately that’s out of SDS’s control and it likely is due to Apple’s “App Review” process. I’m a developer and have encountered stuff getting hung up for a week randomly, pretty much for no reason at all. It’s usually like a 24-48 hr process, but it can take longer when aspects such as “account verification logins” are involved (such as logging in through XBOX, PlayStation, Switch).
It could have been easily mitigated by submitting it at least a week in advance. It’s not like they didn’t know it was coming. Given how many people pre-ordered with expectations of their app being functional on their Apple products, it’s a really big screw up on SDS’s side.
-
Refund Please! In case anyone hasn’t noticed, RTTS players have not been supported since MLB 21. Last year just a few last NAMES. Last names in the game are far more immersive than a face scan. It is clear where SDS is putting their effort in the game. Need to change the name of the game to “online Baseball card trading collection game”
-
@Jamamb40_MLBTS said in Is SDS Just ignoring the IOS Update:
Refund Please! In case anyone hasn’t noticed, RTTS players have not been supported since MLB 21. Last year just a few last NAMES. Last names in the game are far more immersive than a face scan. It is clear where SDS is putting their effort in the game. Need to change the name of the game to “online Baseball card trading collection game”
they already stated that they had to rerecord names to build the library back up.
-
P Pat_SDS_MLBTS locked this topic on
