Login Update
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We made a small change and those with invites should have an easier time logging in now.
If you have issues, please just make a post and we can investigate.
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I can finally login after getting the invite yesterday, but every time I close the app, I have to re-login, and the app doesn't like my default browser when fetching my credentials. Is the app supposed to require re-login EVERY time you open it, because toggling my default browser every time or flat out changing it is a hassle.
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@gary-hoggatt_psn said in Login Update:
I can finally login after getting the invite yesterday, but every time I close the app, I have to re-login, and the app doesn't like my default browser when fetching my credentials. Is the app supposed to require re-login EVERY time you open it, because toggling my default browser every time or flat out changing it is a hassle.
Oh that is an interesting corner case. We will look into that. iOS or Android?
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Android My default browser if Flynx (it creates pop up bubbles to browse quickly). It works if I change my default browser to Chrome or Samsung Internet, but Flynx gets an error, then the app gets an error.
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I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.
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It only lets me log into one of my accounts but when I sign out it still only lets me log into that account when I want to log into a different account.
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@gwalls23_xbl said in Login Update:
I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.
Absolutely no issues for me with the Pixel 5.
Just wanted to share that, as I suspect it's not a Google driven issue.
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@gwalls23_xbl said in Login Update:
I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.
Did you change your default web browser?
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@collin_sds_psn said in Login Update:
@gwalls23_xbl said in Login Update:
I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.
Did you change your default web browser?
Not trying to bother you and on a completely unrelated topic. But I made a post earlier about a pack I opened on the app where I got an Evoshield leg guard. I already had one and had it equipped on my player but the duplicate is not showing up in my inventory Any reason why it would be doing that?
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@collin_sds_psn said in Login Update:
@gwalls23_xbl said in Login Update:
I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.
Did you change your default web browser?
Nope, using chrome. I do have 2 factor authentication on my Microsoft account (Xbox player)
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@gwalls23_xbl said in Login Update:
@collin_sds_psn said in Login Update:
@gwalls23_xbl said in Login Update:
I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.
Did you change your default web browser?
Nope, using chrome. I do have 2 factor authentication on my Microsoft account (Xbox player)
I can confirm this as well. I have ZERO issues, two factor running, and can use the app for both the Xbox and PS4 accounts I have from the same phone.
It's not an Android issue.
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Oh, and I can confirm that I don't get any XP from logging in the companion app, so you guys don't need to limit the amount of times I log in each day to fix any exploit...
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