Login Update

[Collin_SDS_PSN]

We made a small change and those with invites should have an easier time logging in now.

If you have issues, please just make a post and we can investigate.

[Gary-Hoggatt_PSN]

I can finally login after getting the invite yesterday, but every time I close the app, I have to re-login, and the app doesn't like my default browser when fetching my credentials. Is the app supposed to require re-login EVERY time you open it, because toggling my default browser every time or flat out changing it is a hassle.

[Collin_SDS_PSN]

@gary-hoggatt_psn said in Login Update:

I can finally login after getting the invite yesterday, but every time I close the app, I have to re-login, and the app doesn't like my default browser when fetching my credentials. Is the app supposed to require re-login EVERY time you open it, because toggling my default browser every time or flat out changing it is a hassle.

Oh that is an interesting corner case. We will look into that. iOS or Android?

[Gary-Hoggatt_PSN]

Android My default browser if Flynx (it creates pop up bubbles to browse quickly). It works if I change my default browser to Chrome or Samsung Internet, but Flynx gets an error, then the app gets an error.

[gwalls23_XBL]

I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.

[vadermcstilts_XBL]

It only lets me log into one of my accounts but when I sign out it still only lets me log into that account when I want to log into a different account.

[hoboadam_PSN]

@gwalls23_xbl said in Login Update:

I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.

Absolutely no issues for me with the Pixel 5.

Just wanted to share that, as I suspect it's not a Google driven issue.

[Collin_SDS_PSN]

@gwalls23_xbl said in Login Update:

I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.

Did you change your default web browser?

[K2 Croix_XBL]

@collin_sds_psn said in Login Update:

@gwalls23_xbl said in Login Update:

I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.

Did you change your default web browser?

Not trying to bother you and on a completely unrelated topic. But I made a post earlier about a pack I opened on the app where I got an Evoshield leg guard. I already had one and had it equipped on my player but the duplicate is not showing up in my inventory Any reason why it would be doing that?

[gwalls23_XBL]

@collin_sds_psn said in Login Update:

@gwalls23_xbl said in Login Update:

I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.

Did you change your default web browser?

Nope, using chrome. I do have 2 factor authentication on my Microsoft account (Xbox player)

[hoboadam_PSN]

@gwalls23_xbl said in Login Update:

@collin_sds_psn said in Login Update:

@gwalls23_xbl said in Login Update:

I'm having the same re-login issue when closing the app, using Android 11 on a Google pixel 4 xl.

Did you change your default web browser?

Nope, using chrome. I do have 2 factor authentication on my Microsoft account (Xbox player)

I can confirm this as well. I have ZERO issues, two factor running, and can use the app for both the Xbox and PS4 accounts I have from the same phone.

It's not an Android issue.

[hoboadam_PSN]

Oh, and I can confirm that I don't get any XP from logging in the companion app, so you guys don't need to limit the amount of times I log in each day to fix any exploit...