see my post here:
https://www.reddit.com/r/MLBTheShow/comments/ms3y4k/any_college_students_living_at_school_having/
Seems to be that SDS is using port(s) commonly blocked by university networks. If you're having issues connecting and are in the dorms, make sure to open a ticket with SDS.
Here's a response already from SDS support too:
link text