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Issue with the Team affinity programs on the app

Scheduled Pinned Locked Moved Companion App
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  • sbchamps17_NSWS Offline
    sbchamps17_NSWS Offline
    sbchamps17_NSW
    wrote last edited by
    #10

    I submitted a bug report but don't hold your breath considering they're still working on the problem with Xbox

    1 Reply Last reply
    2
  • pacadie09_MLBTSP Offline
    pacadie09_MLBTSP Offline
    pacadie09_MLBTS
    wrote last edited by
    #11

    Thanks for your answers, guys.

    I am just happy to see that I am not the only one with the issue. In a way, this is conforting.

    This is not the end of the world. I can use the game to see my progress in various programs. But when I grind, I use my app a lot to see wich players I need to play. I have lost this tool for the moment. No biggie.

    sbchamps17_NSWS 1 Reply Last reply
    1
  • sbchamps17_NSWS Offline
    sbchamps17_NSWS Offline
    sbchamps17_NSW
    replied to Guest last edited by
    #12

    @pacadie09_MLBTS said in Issue with the Team affinity programs on the app:

    Thanks for your answers, guys.

    I am just happy to see that I am not the only one with the issue. In a way, this is conforting.

    This is not the end of the world. I can use the game to see my progress in various programs. But when I grind, I use my app a lot to see wich players I need to play. I have lost this tool for the moment. No biggie.

    I play on Nintendo switch and use the app alot when grinding programs, along with the Notes app on my IPhone

    1 Reply Last reply
    1
  • randy.sorensen_MLBTSR Offline
    randy.sorensen_MLBTSR Offline
    randy.sorensen_MLBTS
    wrote last edited by
    #13

    I did not submit a bug report (I know...bad), but I should clarify my issues are on Android. Unsure if it is just an Android OS issue or if you guys got iphones or whatever else there is these days.

    pacadie09_MLBTSP 1 Reply Last reply
    0
  • pacadie09_MLBTSP Offline
    pacadie09_MLBTSP Offline
    pacadie09_MLBTS
    replied to Guest last edited by
    #14

    @randy.sorensen_MLBTS My issue is on iPhone

    1 Reply Last reply
    0
  • Jeff7407_PSNJ Offline
    Jeff7407_PSNJ Offline
    Jeff7407_PSN
    wrote last edited by
    #15

    Mine is iPhone. Very annoying as I track my TA progress regularly through the app.

    1 Reply Last reply
    0
  • Pat_SDS_PSNP Pat_SDS_PSN moved this topic from General Discussion
  • Pat_SDS_PSNP Offline
    Pat_SDS_PSNP Offline
    Pat_SDS_PSN SDS
    wrote last edited by
    #16

    Hi everyone, please try accessing it a couple more times as we work to gather more data on the problem. We appreciate your patience as we investigate this further. Thank you!

    pacadie09_MLBTSP 1 Reply Last reply
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  • sbchamps17_NSWS Offline
    sbchamps17_NSWS Offline
    sbchamps17_NSW
    wrote last edited by
    #17

    Mine is still showing a grey screen, whats the point of accessing it a couple more times if it still doesn't work

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    0
  • Jeff7407_PSNJ Offline
    Jeff7407_PSNJ Offline
    Jeff7407_PSN
    wrote last edited by
    #18

    Still grey screen. Now AL is completely grey whereas yesterday I could see the AL East and White Sox. Clicking on the grey brought up the Guardians. Now clicking on the grey screen brings up the Orioles. NL screen now shows Atlanta and the grey screen.

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  • pacadie09_MLBTSP Offline
    pacadie09_MLBTSP Offline
    pacadie09_MLBTS
    replied to Guest last edited by
    #19

    @Pat_SDS_PSN

    I tried a couple more times.

    In the NL, I can see the Marlins and the Braves. When I click on the grey block, I am getting into the Mets.

    In the AL, still a big grey screen. Clicking on it gets me into the Orioles section.

    Thanks for trying to resolve the issue!

    1 Reply Last reply
    0
  • ckriech23_MLBTSC Offline
    ckriech23_MLBTSC Offline
    ckriech23_MLBTS
    replied to Guest last edited by ckriech23_MLBTS
    #20

    @pacadie09_MLBTS Having same issue - has been this way for a few days. I can only see ATL, MIA, and gray screen (NYM no matter where you tap or scroll) for the NL. AL screen is all gray, so can only get into BAL. Definitely a valuable tool to map out gameplans for roster construction. Have sent in a bug ticket every day, hope its fixed soon.

    1 Reply Last reply
    1
  • Pat_SDS_PSNP Offline
    Pat_SDS_PSNP Offline
    Pat_SDS_PSN SDS
    wrote last edited by
    #21

    Thank you! We have enough data now. We are currently working on a fix and will release an update shortly.

    1 Reply Last reply
    3
  • randy.sorensen_MLBTSR Offline
    randy.sorensen_MLBTSR Offline
    randy.sorensen_MLBTS
    wrote last edited by
    #22

    Looks like an Android app update was pushed out and the issue is fixed on my end. Assuming iOs received the same update.

    1 Reply Last reply
    0
  • sbchamps17_NSWS Offline
    sbchamps17_NSWS Offline
    sbchamps17_NSW
    wrote last edited by
    #23

    No update for IPhone yet

    randy.sorensen_MLBTSR 1 Reply Last reply
    0
  • randy.sorensen_MLBTSR Offline
    randy.sorensen_MLBTSR Offline
    randy.sorensen_MLBTS
    replied to Guest last edited by
    #24

    @sbchamps17_NSW bummer. Not familiar with the app update publishing process or potential differences between Android and iOs, but at least it appears help is on the way. Hopefully you guys get the update by the morning.

    1 Reply Last reply
    1
  • sbchamps17_NSWS Offline
    sbchamps17_NSWS Offline
    sbchamps17_NSW
    wrote last edited by
    #25

    Just looked again still no update but I'll keep checking just because I need that part of the app to work

    1 Reply Last reply
    1
  • pacadie09_MLBTSP Offline
    pacadie09_MLBTSP Offline
    pacadie09_MLBTS
    wrote last edited by
    #26

    Still does not work on my iPhone.

    1 Reply Last reply
    1
  • Jeff7407_PSNJ Offline
    Jeff7407_PSNJ Offline
    Jeff7407_PSN
    wrote last edited by
    #27

    Mine either. No updates in the app store

    1 Reply Last reply
    1
  • Pat_SDS_PSNP Offline
    Pat_SDS_PSNP Offline
    Pat_SDS_PSN SDS
    wrote last edited by
    #28

    It's currently 'In Review' in the App Store. Hopefully, they approve soon 🙂

    1 Reply Last reply
    1
  • sbchamps17_NSWS Offline
    sbchamps17_NSWS Offline
    sbchamps17_NSW
    wrote last edited by
    #29

    It's always apple that's the problem, but thanks for the update @Pat_SDS_PSN

    1 Reply Last reply
    1

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