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Companion app says complete tutorial and/or log in first

Scheduled Pinned Locked Moved Companion App
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  • ArielT2_MLBTSA Offline
    ArielT2_MLBTSA Offline
    ArielT2_MLBTS
    wrote on last edited by
    #1

    I’ve been dealing with this issue for over a year now and have yet to receive any type of help. The app is unusable for me I’ve tried everything and nothing works for me. Please help! I don’t want another year of MLB the show to go without me having access to the app I don’t think that’s fair.

    1 Reply Last reply
    1
  • Tar Heels 23_XBLT Offline
    Tar Heels 23_XBLT Offline
    Tar Heels 23_XBL
    wrote on last edited by
    #2

    Mine started doing this last year and I haven't gotten it fixed either. Can you even ever get a reply from a support ticket?

    ArielT2_MLBTSA 1 Reply Last reply
    0
  • ArielT2_MLBTSA Offline
    ArielT2_MLBTSA Offline
    ArielT2_MLBTS
    replied to Guest on last edited by ArielT2_MLBTS
    #3

    @Tar-Heels-23_XBL nope I have yet to get a reply. Really don’t want to deal with this for another year. I am going to try my best to get there attention somehow

    1 Reply Last reply
    1
  • Tar Heels 23_XBLT Offline
    Tar Heels 23_XBLT Offline
    Tar Heels 23_XBL
    wrote on last edited by
    #4

    Yeah I'm with you man. If I make any progress I'll let you know, maybe one of us gets it done and can direct the other. Let me know if you find anything out!

    1 Reply Last reply
    1
  • ArielT2_MLBTSA Offline
    ArielT2_MLBTSA Offline
    ArielT2_MLBTS
    wrote on last edited by
    #5

    Thanks and will do!

    Tar Heels 23_XBLT 1 Reply Last reply
    1
  • Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTS
    wrote on last edited by
    #6

    Howdy,

    let's get to work to sort the issue out!

    1 Reply Last reply
    0
  • Tar Heels 23_XBLT Offline
    Tar Heels 23_XBLT Offline
    Tar Heels 23_XBL
    replied to Guest on last edited by
    #7

    @ArielT2_MLBTS Finally got mine fixed, but i had an odd issue. Somehow awhile back i got a 2nd show account linked to my Xbox gamertag. Took awhile for us to even figure that out, but once we did we eventually got it cleared and the correct one linked. Hopefully they can figure out your issue as well.

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    0

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