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Broken Game Logs

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  • sheyworth_XBLS Offline
    sheyworth_XBLS Offline
    sheyworth_XBL
    wrote on last edited by sheyworth_XBL
    #9

    https://mlb24.theshow.com/apis/game_history.json?username=sheyworth&platform=xbl&page=1

    Hey guys,

    @Tim_SDS - I was one of the people whose accounts got desynced during your day from hell last week lol

    My game history now shows empty, including the links you provided above.

    I assume any accounts that had that issue are going through this.

    Any hotfix available for it?

    Tim_SDS_PSNT 1 Reply Last reply
    0
  • Tim_SDS_PSNT Offline
    Tim_SDS_PSNT Offline
    Tim_SDS_PSN SDS
    replied to Guest on last edited by
    #10

    @sheyworth thank you for letting us know! Can you still see your game history in the game?

    1 Reply Last reply
    0
  • sheyworth_XBLS Offline
    sheyworth_XBLS Offline
    sheyworth_XBL
    wrote on last edited by
    #11

    Yes I can!

    1 Reply Last reply
    1
  • sheyworth_XBLS Offline
    sheyworth_XBLS Offline
    sheyworth_XBL
    wrote on last edited by
    #12

    @Tim_SDS_PSN as an update to this, we've attempted querying a few guys (with their permissions)

    There's two issues we're facing:

    1. We don't control what account their logged into on your site. So for example if a guy is logged in on PSN, and attempts to grab his game data, but his universal profile is MLBTS, and the username doesn't match, we can't grab it. Is it possible to have some sort of override similar to universal profile where we submit, for example, "psn and tom123" but his game logs appear on his connected "mlbts and tom.b.223" that they get served regardless?

    2. The issue still persists on my account and any other account affected by the outage last week.

    1 Reply Last reply
    0
  • sheyworth_XBLS Offline
    sheyworth_XBLS Offline
    sheyworth_XBL
    wrote on last edited by
    #13

    @Tim_SDS_PSN to follow up, if you want me to DM you examples, they are sending us their account usernames, but I think you have to send me a DM first. Don't want to post other people's accounts

    Tim_SDS_PSNT 1 Reply Last reply
    0
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  • Tim_SDS_PSNT Offline
    Tim_SDS_PSNT Offline
    Tim_SDS_PSN SDS
    replied to Guest on last edited by
    #14

    Hi @sheyworth , I just want to let you know that we're still looking into this issue. We will let you know once we have an update for you.

    1 Reply Last reply
    0
  • Tim_SDS_PSNT Tim_SDS_PSN unlocked this topic on
  • sheyworth_XBLS Offline
    sheyworth_XBLS Offline
    sheyworth_XBL
    wrote on last edited by
    #15

    Hey Tim, thanks for the response! Just checking in to see how it's going?

    1 Reply Last reply
    0
  • sheyworth_XBLS Offline
    sheyworth_XBLS Offline
    sheyworth_XBL
    wrote on last edited by
    #16

    Hey Tim, just checking in again. Hate to be a pest, but it's been 26 days so just a response would be excellent 🙂

    1 Reply Last reply
    0
  • sheyworth_XBLS Offline
    sheyworth_XBLS Offline
    sheyworth_XBL
    wrote on last edited by
    #17

    Hello @Tim_SDS_PSN, darling of my life. I see you were online but a minute ago. Can you blink twice if you can see my messages? Any sort of response would be lovely, even if it's to tell me to get bent.

    1 Reply Last reply
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  • AdeptOfMemory_PSNA Offline
    AdeptOfMemory_PSNA Offline
    AdeptOfMemory_PSN
    wrote on last edited by AdeptOfMemory_PSN
    #18

    How does this happen? How can such a minor issue be addressed so well but the major issues that people complain about daily is just crickets? Is it the smoke blowing? Is this really what communication to SDS devs looks like? Flirtatious comments and game logs? What game did I buy?

    sheyworth_XBLS 1 Reply Last reply
    0
  • sheyworth_XBLS Offline
    sheyworth_XBLS Offline
    sheyworth_XBL
    replied to Guest on last edited by
    #19

    @AdeptOfMemory_PSN Addressed so well? I've been waiting for over a month or a response to radio silence.

    AdeptOfMemory_PSNA 1 Reply Last reply
    1
  • AdeptOfMemory_PSNA Offline
    AdeptOfMemory_PSNA Offline
    AdeptOfMemory_PSN
    replied to Guest on last edited by
    #20

    @sheyworth_XBL said in Broken Game Logs:

    @AdeptOfMemory_PSN Addressed so well? I've been waiting for over a month or a response to radio silence.

    I mean if we are being fair at least you got a response but yeah few and far between with this company.

    1 Reply Last reply
    0
  • Gweeds-_PSNG Offline
    Gweeds-_PSNG Offline
    Gweeds-_PSN
    wrote on last edited by Gweeds-_PSN
    #21

    My universal profile is not working…
    SDS can you fix this? My game logs are broken 😕

    1 Reply Last reply
    0
  • Gweeds-_PSNG Offline
    Gweeds-_PSNG Offline
    Gweeds-_PSN
    wrote on last edited by
    #22

    @Tim_SDS_PSN

    1 Reply Last reply
    0
  • FadedCrown95_XBLF Offline
    FadedCrown95_XBLF Offline
    FadedCrown95_XBL
    wrote on last edited by
    #23

    My universal profile is also not working.

    1 Reply Last reply
    0
  • JohnERico2nd_PSNJ Offline
    JohnERico2nd_PSNJ Offline
    JohnERico2nd_PSN
    wrote on last edited by
    #24

    Im having this same issue on 95% of my games, did you ever find a fix?

    1 Reply Last reply
    0
  • twtrocks07_PSNT Offline
    twtrocks07_PSNT Offline
    twtrocks07_PSN
    wrote on last edited by
    #25

    My universal profile is also broken. It makes the game log API useless

    1 Reply Last reply
    0
  • worldseriesg5_PSNW Offline
    worldseriesg5_PSNW Offline
    worldseriesg5_PSN
    wrote on last edited by
    #26

    My game logs are also not working

    1 Reply Last reply
    0
  • Terdstadt_PSNT Offline
    Terdstadt_PSNT Offline
    Terdstadt_PSN
    wrote on last edited by
    #27

    My game logs are broken as well

    1 Reply Last reply
    0
  • TTV-SOFO4528_PSNT Offline
    TTV-SOFO4528_PSNT Offline
    TTV-SOFO4528_PSN
    wrote on last edited by
    #28

    My game logs are broken as well. Can we fix this quickly?

    1 Reply Last reply
    0

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