Account Reset? 4/4/24
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@jestersdead13 what do you mean the "account page"?
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After getting my team back I'm no longer getting game play xp. Anyone else?
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@griggsy81 I STILL haven't gotten my account back!!
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@griggsy81 said in [Update 9:33 PM] Account Reset? 4/4/24:
After getting my team back I'm no longer getting game play xp. Anyone else?
Uninstall and reinstall, that's what I hear works for other people
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It is slowly coming back! Mine in now fixed! Just be patient I guess
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@NexRadEF5 said in [Update 9:33 PM] Account Reset? 4/4/24:
@griggsy81 I STILL haven't gotten my account back!!
It’s probably gone
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@suzypuff14 that is what I am afraid of. Pisses me off because I bought 2 of the $99.99/150k packs less than an hour before this [censored] started. NOW they want to ignore me!
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@NexRadEF5 granted I DID go a bit crazy on X when this was going on....
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Still nothing, same ol shite. Platform exclusivity error
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@Victor_SDS not trying to annoy anyone, but still lots of accounts down. Mine including. Mine says account exclusivity error
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@Stupidmess @Victor_SDS_MLBTS
Mine was "linked" again after I made sure it was unlinked this morning. STILL 0 stubs even though I bought 300k less than an hour before this [censored] started!At least admit your [censored] up, answer the [censored] ticket, AND EITHER FIND A WAY WE CAN AGREE ON TO CORRECT THE ISSUE OR REFUND MY MONEY!
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@Victor_SDS_MLBTS So what are we going to do? Are we going to settle this fairly or issue my refund?
I am TIRED AND DONE with the [censored] games!! -
An update a day keeps the lawyers away......times a tickin.....
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@Victor_SDS Days later and I still don’t have anything back. Emailed support, filled out a request, haven’t even heard back. Not even getting my double daily rewards anymore.
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I can see my account but when i press confirm it says error platforms exclusivity. And this is really annoying I've submitted multiple tickets and nothing still.
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@Corvette2813 @Victor_SDS_MLBTS obviously doesn't care either. They got their money, that is all that matters
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We are still in process of collecting and restoring some accounts, and you may see it restored before you hear back.
For those who have submitted a support ticket: You are not being ignored if you haven't received a response. I understand this is an incredibly frustrating time, and we are working as best we can to get to everyone, but sending multiple tickets won't speed up the process. Sending derogatory messages to the support team, or anyone else, won't speed it up either.
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@Victor_SDS Thank you for the response i appreciate what about the platforms exclusivity error cause i by mistake linked to another the show account?
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@Victor_SDS No, you don't understand it. Let's see your money gone. Let's see your [censored] you are losing out on every [censored] hour!!
You can't!! -
@manny214 said in [Update 9:33 PM] Account Reset? 4/4/24:
@Victor_SDS Thank you for the response i appreciate what about the platforms exclusivity error cause i by mistake linked to another the show account?
I'm currently not sure about the exclusivity errors - assuming you aren't trying to link it to a different account of course, though I know others have reported it. I will try to find out more about it.
To clarify, you had your progress restored first and then you tried to re-link?