Collin and Victor, can we get ANY communication?
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@joshq00_psn said in Collin and Victor, can we get ANY communication?:
They've messed up another release but you guys act like they're a company of 1500 with PR and hundreds of devs watching the servers at all hours waiting to address the community in case anything goes wrong. Some fortune 10 companies with 5000 devs don't have that. SDS is probably up to 20 devs. Don't think they don't care. The smaller the shop the more likely they take all of this to heart and they're probably busy trying to fix it without extra resources that would be directed to go provide an update to the crowds
They actually have just shy of 100 active employees, including a community manager and several forum administrators who you might specifically expect to be tasked with some light PR and communication with the player base at large and the smaller forum community in times of crisis.
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@kingakp_xbl said in Collin and Victor, can we get ANY communication?:
@ny_giants4_life said in Collin and Victor, can we get ANY communication?:
They've commented on posts in the past couple days with their usually BS " the team is working on the issues and when we have more info we will communicate it". That's all they ever say
Well that's probably the truth... Would you rather they spend their time responding to every little kid tagging them and demanding nonsense answers 300 times a day in the forums? Literally less than 1% of the player base use these forums. They're adults working on technology that you nor most people in the world, let alone this forum can comprehend. In the real world, at real adult jobs, people don't blat and blat demanding answers when they have been given a decent response. The servers are getting better daily and people are getting their items and purchases back slowly. Let them do what they get paid to do. If you think you can do better tham I'm sure they're hiring.
Shill.
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@bifftannen77277 said in Collin and Victor, can we get ANY communication?:
I demand 99 barry bonds and jose canseco for my troubles. Please make them and deposit to my account. Thank you.
I'll also take a 50 steve balboni that just eats hot dogs all game and refuses to go tot he plate since he's like 72 years old now.Lol balboni forgot all about that guy...I was think the other day that this game needs a Rob Deer card...with 30 contact, 120 power and 10 plate vision/10 discipline lol
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The issues are very frustrating yes but would you prefer they say "we'll have everything fixed in 2 weeks" then in 2 weeks they have to tell us it's delayed? You would bash them for that too so it's kind of a no win situation til they fix things. Also if they are going to do any sort of compensation they would probably want to fix the issues first and also see how bad overall the issues were and how long it lasted in order to figure out the value of the compensation if there was going to be any.
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I'm curious on what exactly you want them to say? Do you want them to say we have no idea how long it's going to be? That they don't know? What is it that they could say outside of the servers are fixed is going to be acceptable to you people that are always saying thwy don't post enough?
I've said it before, why would they post in here because when they do, everyone jumps on them with everything from when are the servers being fixed to why isn't some player wearing the right glasses. I don't blame them for not posting in the forums. Like it or not when Ramone (I think it was him) was caught mocking the community a couple of years ago, he wasn't wrong.
Now the moron that said shill. Is that all you have when someone says be patient or that they are working away? So someone that isn't storming the gates, pitchfork in hand is a shill? Grow up clown and get something else to say when people dont have the same opinion.
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@rabid55wolverine said in Collin and Victor, can we get ANY communication?:
I'm curious on what exactly you want them to say? Do you want them to say we have no idea how long it's going to be? That they don't know? What is it that they could say outside of the servers are fixed is going to be acceptable to you people that are always saying thwy don't post enough?
I've said it before, why would they post in here because when they do, everyone jumps on them with everything from when are the servers being fixed to why isn't some player wearing the right glasses. I don't blame them for not posting in the forums. Like it or not when Ramone (I think it was him) was caught mocking the community a couple of years ago, he wasn't wrong.
Now the moron that said shill. Is that all you have when someone says be patient or that they are working away? So someone that isn't storming the gates, pitchfork in hand is a shill? Grow up clown and get something else to say when people dont have the same opinion.
Yes, you’re a shill. I work directly with clients and transparency is ALWAYS a better approach than silence.
And if things really are so bad they don’t have a fix, then they need to offer refunds, full stop, no questions asked.
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Not to be a [censored] but this is like the guys that call up sports radio saying they played high school football so they know how to fix a team, noone cares unless you work for a game company. I agree anyone that wants a refund should get one but that is something you have to go through playstation for.
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@kovz88_psn said in Collin and Victor, can we get ANY communication?:
Not to be a [censored] but this is like the guys that call up sports radio saying they played high school football so they know how to fix a team, noone cares unless you work for a game company. I agree anyone that wants a refund should get one but that is something you have to go through playstation for.
PlayStation won’t do [censored]. I could go through PayPal but I don’t want my account to be locked.
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@locutusofburg well at this point if you want a refund and don't want to play why should you care if your account gets locked out? If you do want to play in the future and playstation won't do anything then unfortunately as frustrating as it is you're in the same boat as the rest of us hoping the game is cleared up in a month or so.
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@kovz88_psn said in Collin and Victor, can we get ANY communication?:
@locutusofburg well at this point if you want a refund and don't want to play why should you care if your account gets locked out? If you do want to play in the future and playstation won't do anything then unfortunately as frustrating as it is you're in the same boat as the rest of us hoping the game is cleared up in a month or so.
Is this a real post? I want to still be able to use my account and not have it turned into a brick.
PS locks out accounts that do chargebacks, legitimate or not.
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@locutusofburg
I've never done anything like that so I didn't really know the consequences. I thought you meant you would be strictly locked out of MLB The Show account. Now I get why doing that is not an option -
@kovz88_psn said in Collin and Victor, can we get ANY communication?:
@locutusofburg
I've never done anything like that so I didn't really know the consequences. I thought you meant you would be strictly locked out of MLB The Show account. Now I get why doing that is not an optionYeah, I don’t know how long it lasts but have heard horror stories.
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Sad part is, if they were constantly giving updates, people would complain that they are spending too much time on communication and not enough time on the problem. Give it couple of week guys. It will stabilize.
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You already know what the problem is, and you already know they’re working on it. The people who post these “waah talk to us SDS :(“ posts only want to hear if they’re going to hand out a free ten pack or some stubs for the inconvenience.
It’s bs that we get these overloaded server issues so often, but we all keep buying the game on release date so until they take a hit financially for it, nothing will change.
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@thaghettoblasta said in Collin and Victor, can we get ANY communication?:
Sad part is, if they were constantly giving updates, people would complain that they are spending too much time on communication and not enough time on the problem. Give it couple of week guys. It will stabilize.
So a month of the game not really being playable...on a game that a new one comes out in 10 months probably?
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@locutusofburg said in Collin and Victor, can we get ANY communication?:
@rabid55wolverine said in Collin and Victor, can we get ANY communication?:
I'm curious on what exactly you want them to say? Do you want them to say we have no idea how long it's going to be? That they don't know? What is it that they could say outside of the servers are fixed is going to be acceptable to you people that are always saying thwy don't post enough?
I've said it before, why would they post in here because when they do, everyone jumps on them with everything from when are the servers being fixed to why isn't some player wearing the right glasses. I don't blame them for not posting in the forums. Like it or not when Ramone (I think it was him) was caught mocking the community a couple of years ago, he wasn't wrong.
Now the moron that said shill. Is that all you have when someone says be patient or that they are working away? So someone that isn't storming the gates, pitchfork in hand is a shill? Grow up clown and get something else to say when people dont have the same opinion.
Yes, you’re a shill. I work directly with clients and transparency is ALWAYS a better approach than silence.
And if things really are so bad they don’t have a fix, then they need to offer refunds, full stop, no questions asked.
Are you sure you know what a shill really is? All I asked is why would they post here because of the way every post goes. I also asked a question on what do you want them to say but I see you don't really have an answer to this just because of the fact that I asked a question, im a shill. I'm not planted by the company, im not even really defending the company, just asked questions but yeah, im a shill. Look up the meaning of the word.
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@chickun_legs_psn said in Collin and Victor, can we get ANY communication?:
You already know what the problem is, and you already know they’re working on it. The people who post these “waah talk to us SDS :(“ posts only want to hear if they’re going to hand out a free ten pack or some stubs for the inconvenience.
It’s bs that we get these overloaded server issues so often, but we all keep buying the game on release date so until they take a hit financially for it, nothing will change.
I didn’t buy it this year. Doubt it made any difference whatsoever.
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