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Collin and Victor, can we get ANY communication?

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  • locutusofburgL Offline
    locutusofburgL Offline
    locutusofburg
    wrote on last edited by
    #1

    @Collin_SDS_PSN @Victor_SDS_PSN

    I know this isn’t your fault and that it sucks this is landing on your plate, but the fact that the studio hasn’t given any real timeline or any sort of idea of what will be done compensation wise in game to make up for this is probably the single biggest problem right now.

    There are obviously issues, but at this point I almost have to assume there is no answer or fix coming anytime soon, and if that is the car we have a right to know so we can look at options to do a chargeback on our credit cards given the game doesn’t work.

    1 Reply Last reply
    2
  • ny_giants4_lifeN Offline
    ny_giants4_lifeN Offline
    ny_giants4_life
    wrote on last edited by
    #2

    They've commented on posts in the past couple days with their usually BS " the team is working on the issues and when we have more info we will communicate it". That's all they ever say

    locutusofburgL KingAKP_XBLK 2 Replies Last reply
    1
  • locutusofburgL Offline
    locutusofburgL Offline
    locutusofburg
    replied to Guest on last edited by
    #3

    @ny_giants4_life said in Collin and Victor, can we get ANY communication?:

    They've commented on posts in the past couple days with their usually BS " the team is working on the issues and when we have more info we will communicate it". That's all they ever say

    Yep, which is why it is insane that the studio has been quiet.

    Honestly the only reason for this level of quiet is they have no clue how to fix the issue.

    ny_giants4_lifeN 1 Reply Last reply
    1
  • joshq00_PSNJ Offline
    joshq00_PSNJ Offline
    joshq00_PSN
    wrote on last edited by
    #4

    Don't expect compensation

    locutusofburgL ny_giants4_lifeN 2 Replies Last reply
    0
  • ny_giants4_lifeN Offline
    ny_giants4_lifeN Offline
    ny_giants4_life
    replied to Guest on last edited by
    #5

    @locutusofburg said in Collin and Victor, can we get ANY communication?:

    @ny_giants4_life said in Collin and Victor, can we get ANY communication?:

    They've commented on posts in the past couple days with their usually BS " the team is working on the issues and when we have more info we will communicate it". That's all they ever say

    Yep, which is why it is insane that the studio has been quiet.

    Honestly the only reason for this level of quiet is they have no clue how to fix the issue.

    i cant speak to that but I will say that it shows how little they care about the community. This studio desperately needs an experienced community manager that can consistently communicate with the player base

    1 Reply Last reply
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  • locutusofburgL Offline
    locutusofburgL Offline
    locutusofburg
    replied to Guest on last edited by
    #6

    @joshq00_psn said in Collin and Victor, can we get ANY communication?:

    Don't expect compensation

    The good news is PayPal is really quite good about refunding for things that don’t work. I’m about to that point.

    joshq00_PSNJ 1 Reply Last reply
    0
  • ny_giants4_lifeN Offline
    ny_giants4_lifeN Offline
    ny_giants4_life
    replied to Guest on last edited by
    #7

    @joshq00_psn said in Collin and Victor, can we get ANY communication?:

    Don't expect compensation

    theyll give packs and stubs, maybe. but thats it

    1 Reply Last reply
    0
  • joshq00_PSNJ Offline
    joshq00_PSNJ Offline
    joshq00_PSN
    replied to Guest on last edited by
    #8

    @locutusofburg said in Collin and Victor, can we get ANY communication?:

    @joshq00_psn said in Collin and Victor, can we get ANY communication?:

    Don't expect compensation

    The good news is PayPal is really quite good about refunding for things that don’t work. I’m about to that point.

    If you're looking to pursue it, this and credit card charge backs are the way to go. Don't bother asking your retailer or the game maker.

    1 Reply Last reply
    0
  • bifftannen77277_PSNB Offline
    bifftannen77277_PSNB Offline
    bifftannen77277_PSN
    wrote on last edited by
    #9

    I demand 99 barry bonds and jose canseco for my troubles. Please make them and deposit to my account. Thank you.
    I'll also take a 50 steve balboni that just eats hot dogs all game and refuses to go tot he plate since he's like 72 years old now.

    Stiebfan37_PSNS 1 Reply Last reply
    0
  • GoHardGrandpaG Offline
    GoHardGrandpaG Offline
    GoHardGrandpa
    wrote on last edited by
    #10

    Crickets from SDS. This is cool

    1 Reply Last reply
    0
  • joshq00_PSNJ Offline
    joshq00_PSNJ Offline
    joshq00_PSN
    wrote on last edited by
    #11

    They've messed up another release but you guys act like they're a company of 1500 with PR and hundreds of devs watching the servers at all hours waiting to address the community in case anything goes wrong. Some fortune 10 companies with 5000 devs don't have that. SDS is probably up to 20 devs. Don't think they don't care. The smaller the shop the more likely they take all of this to heart and they're probably busy trying to fix it without extra resources that would be directed to go provide an update to the crowds

    ComebackLogicC 1 Reply Last reply
    0
  • DUIaintEZ_PSND Offline
    DUIaintEZ_PSND Offline
    DUIaintEZ_PSN
    wrote on last edited by
    #12

    Are the servers acting up right now? Was thinking of logging in but I couldn't sign into the market from my laptop which is normally a bad sign...

    1 Reply Last reply
    0
  • KingAKP_XBLK Offline
    KingAKP_XBLK Offline
    KingAKP_XBL
    replied to Guest on last edited by
    #13

    @ny_giants4_life said in Collin and Victor, can we get ANY communication?:

    They've commented on posts in the past couple days with their usually BS " the team is working on the issues and when we have more info we will communicate it". That's all they ever say

    Well that's probably the truth... Would you rather they spend their time responding to every little kid tagging them and demanding nonsense answers 300 times a day in the forums? Literally less than 1% of the player base use these forums. They're adults working on technology that you nor most people in the world, let alone this forum can comprehend. In the real world, at real adult jobs, people don't blat and blat demanding answers when they have been given a decent response. The servers are getting better daily and people are getting their items and purchases back slowly. Let them do what they get paid to do. If you think you can do better tham I'm sure they're hiring.

    locutusofburgL 1 Reply Last reply
    3
  • ComebackLogicC Offline
    ComebackLogicC Offline
    ComebackLogic
    replied to Guest on last edited by
    #14

    @joshq00_psn said in Collin and Victor, can we get ANY communication?:

    They've messed up another release but you guys act like they're a company of 1500 with PR and hundreds of devs watching the servers at all hours waiting to address the community in case anything goes wrong. Some fortune 10 companies with 5000 devs don't have that. SDS is probably up to 20 devs. Don't think they don't care. The smaller the shop the more likely they take all of this to heart and they're probably busy trying to fix it without extra resources that would be directed to go provide an update to the crowds

    They actually have just shy of 100 active employees, including a community manager and several forum administrators who you might specifically expect to be tasked with some light PR and communication with the player base at large and the smaller forum community in times of crisis.

    1 Reply Last reply
    2
  • locutusofburgL Offline
    locutusofburgL Offline
    locutusofburg
    replied to Guest on last edited by
    #15

    @kingakp_xbl said in Collin and Victor, can we get ANY communication?:

    @ny_giants4_life said in Collin and Victor, can we get ANY communication?:

    They've commented on posts in the past couple days with their usually BS " the team is working on the issues and when we have more info we will communicate it". That's all they ever say

    Well that's probably the truth... Would you rather they spend their time responding to every little kid tagging them and demanding nonsense answers 300 times a day in the forums? Literally less than 1% of the player base use these forums. They're adults working on technology that you nor most people in the world, let alone this forum can comprehend. In the real world, at real adult jobs, people don't blat and blat demanding answers when they have been given a decent response. The servers are getting better daily and people are getting their items and purchases back slowly. Let them do what they get paid to do. If you think you can do better tham I'm sure they're hiring.

    Shill.

    1 Reply Last reply
    2
  • Stiebfan37_PSNS Offline
    Stiebfan37_PSNS Offline
    Stiebfan37_PSN
    replied to Guest on last edited by Stiebfan37_PSN
    #16

    @bifftannen77277 said in Collin and Victor, can we get ANY communication?:

    I demand 99 barry bonds and jose canseco for my troubles. Please make them and deposit to my account. Thank you.
    I'll also take a 50 steve balboni that just eats hot dogs all game and refuses to go tot he plate since he's like 72 years old now.

    Lol balboni forgot all about that guy...I was think the other day that this game needs a Rob Deer card...with 30 contact, 120 power and 10 plate vision/10 discipline lol

    1 Reply Last reply
    0
  • Kovz88_PSNK Offline
    Kovz88_PSNK Offline
    Kovz88_PSN
    wrote on last edited by
    #17

    The issues are very frustrating yes but would you prefer they say "we'll have everything fixed in 2 weeks" then in 2 weeks they have to tell us it's delayed? You would bash them for that too so it's kind of a no win situation til they fix things. Also if they are going to do any sort of compensation they would probably want to fix the issues first and also see how bad overall the issues were and how long it lasted in order to figure out the value of the compensation if there was going to be any.

    1 Reply Last reply
    0
  • Rabid55Wolverine_PSNR Offline
    Rabid55Wolverine_PSNR Offline
    Rabid55Wolverine_PSN
    wrote on last edited by
    #18

    I'm curious on what exactly you want them to say? Do you want them to say we have no idea how long it's going to be? That they don't know? What is it that they could say outside of the servers are fixed is going to be acceptable to you people that are always saying thwy don't post enough?

    I've said it before, why would they post in here because when they do, everyone jumps on them with everything from when are the servers being fixed to why isn't some player wearing the right glasses. I don't blame them for not posting in the forums. Like it or not when Ramone (I think it was him) was caught mocking the community a couple of years ago, he wasn't wrong.

    Now the moron that said shill. Is that all you have when someone says be patient or that they are working away? So someone that isn't storming the gates, pitchfork in hand is a shill? Grow up clown and get something else to say when people dont have the same opinion.

    locutusofburgL 1 Reply Last reply
    1
  • locutusofburgL Offline
    locutusofburgL Offline
    locutusofburg
    replied to Guest on last edited by
    #19

    @rabid55wolverine said in Collin and Victor, can we get ANY communication?:

    I'm curious on what exactly you want them to say? Do you want them to say we have no idea how long it's going to be? That they don't know? What is it that they could say outside of the servers are fixed is going to be acceptable to you people that are always saying thwy don't post enough?

    I've said it before, why would they post in here because when they do, everyone jumps on them with everything from when are the servers being fixed to why isn't some player wearing the right glasses. I don't blame them for not posting in the forums. Like it or not when Ramone (I think it was him) was caught mocking the community a couple of years ago, he wasn't wrong.

    Now the moron that said shill. Is that all you have when someone says be patient or that they are working away? So someone that isn't storming the gates, pitchfork in hand is a shill? Grow up clown and get something else to say when people dont have the same opinion.

    Yes, you’re a shill. I work directly with clients and transparency is ALWAYS a better approach than silence.

    And if things really are so bad they don’t have a fix, then they need to offer refunds, full stop, no questions asked.

    Rabid55Wolverine_PSNR 1 Reply Last reply
    0
  • Kovz88_PSNK Offline
    Kovz88_PSNK Offline
    Kovz88_PSN
    wrote on last edited by
    #20

    @locutusofburg

    Not to be a [censored] but this is like the guys that call up sports radio saying they played high school football so they know how to fix a team, noone cares unless you work for a game company. I agree anyone that wants a refund should get one but that is something you have to go through playstation for.

    locutusofburgL 1 Reply Last reply
    0

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