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Linked account on The Show website; lost game progress

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  • G Offline
    G Offline
    gigemaggs99_MLBTS
    replied to Guest on last edited by
    #148

    @sobay310_mlbts said in Linked account on The Show website; lost game progress:

    Okay, so now I'm piecing this together. I see that when I'm just logged into my "The Show" account online, it shows all my stuff online - it's all there. Then, when I log in with my PSN or XBOX account it shows everything wiped out. So...I just need those to unlink and tie it all in with my The Show account.

    I feel like I came to this solution before though, lol!

    I am amazed with how many people tell me, twitch streamers tell me and their followers in comments section, "Oh yeah, this is easy just UNLINK your account and BOOM it's fixed"

    It's wild how for all those users it works like a charm but then there are a handful of us that UNLINK just isn't in the cards. How is that possible? How if we're playing the same game on the same consoles do we not all have the same interface?

    It's a mystery.

    JLaFontNYC_XBLJ 1 Reply Last reply
    0
  • kinggraig_MLBTSK Offline
    kinggraig_MLBTSK Offline
    kinggraig_MLBTS
    wrote on last edited by
    #149

    @gigemaggs99_MLBTS
    Yep I'll be stalking these forums I guess until it gets resolved next year, lol

    1 Reply Last reply
    0
  • JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBL
    replied to Guest on last edited by
    #150

    @gigemaggs99_mlbts said in Linked account on The Show website; lost game progress:

    @sobay310_mlbts said in Linked account on The Show website; lost game progress:

    Okay, so now I'm piecing this together. I see that when I'm just logged into my "The Show" account online, it shows all my stuff online - it's all there. Then, when I log in with my PSN or XBOX account it shows everything wiped out. So...I just need those to unlink and tie it all in with my The Show account.

    I feel like I came to this solution before though, lol!

    I am amazed with how many people tell me, twitch streamers tell me and their followers in comments section, "Oh yeah, this is easy just UNLINK your account and BOOM it's fixed"

    It's wild how for all those users it works like a charm but then there are a handful of us that UNLINK just isn't in the cards. How is that possible? How if we're playing the same game on the same consoles do we not all have the same interface?

    It's a mystery.

    I can’t count how many times I have unlinked my account. At the moment I do not even have access to my original MLB The show account. I get an error logging in. I can only access the forums via my PSN or Xbox Gamertag. And like many of you have noted. These accounts are “connected” to one another. What’s frustrating is that I literally had all my preorder bonuses and then boom all erased.

    Tomorrow’s officially one week of this fiasco.

    1 Reply Last reply
    1
  • feegore_PSNF Offline
    feegore_PSNF Offline
    feegore_PSN
    wrote on last edited by
    #151

    I don’t know why Kotaku, IGN, Polygon, etc. aren’t covering this. Maybe people should start asking some of the streamers in the community to start saying something. Shine some light on it.

    1 Reply Last reply
    0
  • feegore_PSNF Offline
    feegore_PSNF Offline
    feegore_PSN
    wrote on last edited by
    #152

    Just logged into my The Show account for shits and giggles and saw this:

    Login Prompt

    The dates don’t really match up, since the last time I played on PS5 with my OG account was Monday evening (19Apr21). I wonder if some accounts just never synced after launch on the 16th and there’s no record? I mean look at the dates on this.

    1 Reply Last reply
    0
  • TheGanjaLama_XBLT Offline
    TheGanjaLama_XBLT Offline
    TheGanjaLama_XBL
    wrote on last edited by
    #153

    I have hours of playtime and tons of items on my main ps5 account but the second I linked xbox to it I lost everything. Nothing shows on my account on the website either. I contacted SDS and they have been zero help. I keep reading to unlink the account but I can’t find how. I did in game on Xbox and on the site it still says connected. And the site doesn’t offer any option to unlink.. I’m so [censored] frustrated right now. Does anyone know the fix?!

    1 Reply Last reply
    0
  • Victor_SDS_PSNV Offline
    Victor_SDS_PSNV Offline
    Victor_SDS_PSN SDS
    wrote on last edited by
    #154

    Hey again folks-

    Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.

    Thank you all for your reports, details, and patience while we see this through.

    feegore_PSNF JLaFontNYC_XBLJ TheGanjaLama_XBLT Jedsajec_MLBTSJ sobay310_MLBTSS 7 Replies Last reply
    7
  • feegore_PSNF Offline
    feegore_PSNF Offline
    feegore_PSN
    replied to Guest on last edited by
    #155

    @victor_sds_psn said in Linked account on The Show website; lost game progress:

    Hey again folks-

    Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.

    Thank you all for your reports, details, and patience while we see this through.

    THANK YOU!

    1 Reply Last reply
    0
  • kinggraig_MLBTSK Offline
    kinggraig_MLBTSK Offline
    kinggraig_MLBTS
    wrote on last edited by
    #156

    @Victor_SDS_PSN
    Thank you for the update!

    1 Reply Last reply
    0
  • Jedsajec_MLBTSJ Offline
    Jedsajec_MLBTSJ Offline
    Jedsajec_MLBTS
    wrote on last edited by
    #157

    Was just gonna say they ought to put out a statement telling people not to link until its fixed. Kind of messed up we keep getting more and more people falling down our rabbit hole of hell.

    1 Reply Last reply
    0
  • JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBL
    replied to Guest on last edited by
    #158

    @victor_sds_psn said in Linked account on The Show website; lost game progress:

    Hey again folks-

    Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.

    Thank you all for your reports, details, and patience while we see this through.

    Thanks man. Just wanted to know we aren’t forgotten. I think we’re the most disgruntled crowd since we all paid extra and didn’t reap any benefit to that. Hoping it’s fixed soon. I appreciate the update.

    1 Reply Last reply
    1
  • TheGanjaLama_XBLT Offline
    TheGanjaLama_XBLT Offline
    TheGanjaLama_XBL
    replied to Guest on last edited by
    #159

    @victor_sds_psn said in Linked account on The Show website; lost game progress:

    Hey again folks-

    Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.

    Thank you all for your reports, details, and patience while we see this through.

    1 Reply Last reply
    0
  • TheGanjaLama_XBLT Offline
    TheGanjaLama_XBLT Offline
    TheGanjaLama_XBL
    wrote on last edited by
    #160

    This is unacceptable.. the servers are one thing but literally making thousands of people lose hundreds of dollars is another.. I sincerely hope that everyone affected is rewarded for their patience if fixed or reimbursed for every penny if we all truly lost our money.

    1 Reply Last reply
    3
  • TheGanjaLama_XBLT Offline
    TheGanjaLama_XBLT Offline
    TheGanjaLama_XBL
    replied to Guest on last edited by
    #161

    @victor_sds_psn said in Linked account on The Show website; lost game progress:

    Hey again folks-

    Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.

    Thank you all for your reports, details, and patience while we see this through.

    This is unacceptable.. the servers are one thing but literally making thousands of people lose hundreds of dollars is another.. I sincerely hope that everyone affected is rewarded for their patience if fixed or reimbursed for every penny if we all truly lost our money.

    1 Reply Last reply
    1
  • M Offline
    M Offline
    Mastrofhouse_XBL
    wrote on last edited by
    #162

    Following In hopes that this gets fixed soon! Hate wasting my progression on the wrong account. Also sick of clicking unlink 1,000 times like it’sa sick joke 😉

    1 Reply Last reply
    0
  • R Offline
    R Offline
    Red_Devil_Red81_PSN
    wrote on last edited by
    #163

    I've lost everything. This is ridiculous. I keep reading "unlink" comments. There is no "unlink" option anywhere on the theshow.com page showing my Xbox and PS accounts. It only shows they are "connected". When I open the game on my ps4 all my progress and pre order rewards are gone. Everything I've grinded for since open is gone. There is no "unlink" in game on Ps4 for me as well. It only gives me the option to "link accounts" as if this is my first time opening the game.

    Come on SDS. You're better than this.

    Kyllin_MLBTSK 1 Reply Last reply
    1
  • J Offline
    J Offline
    Joltdawg_MLBTS
    wrote on last edited by
    #164

    After this is fixed I’m never going to link again... lol not worth it.

    1 Reply Last reply
    1
  • Kyllin_MLBTSK Offline
    Kyllin_MLBTSK Offline
    Kyllin_MLBTS
    replied to Guest on last edited by
    #165

    @red_devil_red81_psn said in Linked account on The Show website; lost game progress:

    I've lost everything. This is ridiculous. I keep reading "unlink" comments. There is no "unlink" option anywhere on the theshow.com page showing my Xbox and PS accounts. It only shows they are "connected". When I open the game on my ps4 all my progress and pre order rewards are gone. Everything I've grinded for since open is gone. There is no "unlink" in game on Ps4 for me as well. It only gives me the option to "link accounts" as if this is my first time opening the game.

    Come on SDS. You're better than this.

    You are correct. There is no unlink.

    1 Reply Last reply
    0
  • jlafont1_PSNJ Offline
    jlafont1_PSNJ Offline
    jlafont1_PSN
    wrote on last edited by jlafont1_PSN
    #166

    I just really hope unlinking our PSN accounts with our Xbox accounts actually restores what we lost. It kind of seems like an assumption. Makes sense, but what if we successfully unlink those accounts and our progress/entitlements (preorder, daily doubles, 42 pack(s), gold packs, etc) aren’t returned back.

    Ultimately that’s what I want. I want all that I lost to be restored. I have receipts and proof of purchase.

    Unlinking means nothing, unless our content is restored.

    1 Reply Last reply
    0
  • Kyllin_MLBTSK Offline
    Kyllin_MLBTSK Offline
    Kyllin_MLBTS
    wrote on last edited by
    #167

    FYI, Blues News has picked up this story and linked to this thread from their site.

    1 Reply Last reply
    0

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