Linked account on The Show website; lost game progress
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@essm1077_mlbts said in Linked account on The Show website; lost game progress:
@jedsajec_mlbts said in Linked account on The Show website; lost game progress:
Just want to comment on the "you could lose your progress" thing. I believe when it says that, it means your MLBTSO account will overwrite what is on your local Playstation or Xbox. That is the "progress" you would lose. Not that it ever works anyway, it's just how I've been perceiving that warning. Please tell me if you guys are taking that differently. That is what makes sense to me.
All my progress is currently on my MLBTS account. I have absolutely nothing on my PS4 as of right now as it's unlinked. If I overwrite what's on my PS4 (again, nothing) with my MLBTS account, my stuff could be possibly be restored to my PS4 if it worked? That's how I would perceive that. Any thoughts?
Because of what we've all been through, I don't think any of us have confidence to guess what might happen if you go that route. But, we will say give it a shot and let us know how it goes!
My stuff got wiped from the website, PS5 and XBOX but for whatever reason shows up on my PS4. I'm beyond a loss for words.
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Received a new response from SDS:
Miguel (The Show)
Apr 22, 2021, 11:04 AM PDT
Hello,
Thank you for your message. Lets walk through some information and troubleshooting steps regarding Linking/Unlinking your Xbox and PlayStation data with your The Show Online account. The way the TheShow.com account system works, is you can login individually to each account, PlayStation or Xbox, separately, alternatively, if you want to Link/Unlink these accounts to share progression, you have to use a The Show Online account to do so. To Link/Unlink and manage your The Show Online account, please make sure the account marked (Current Session) under Linked Accounts on your Dashboard is NOT Xbox or PlayStation.
You can only Unlink your Xbox and PlayStation accounts using your The Show Online account. To Link/Unlink accounts Make sure you are logged in under your The Show Online account labelled (Current Session) under Linked Accounts on your Dashboard.
Please note that Stubs you purchase are tied to their respective platform Xbox or PlayStation, however, earned Stubs are universal. You can also Link/Unlink your account to your The Show Online account in-game!
Once you have have signed into the game, you can Link up with a PSN or XBN account if you already have one. This also allows your account to sync with previous versions of MLB The Show that were available on PlayStation.
Select the Link Account option from the Main Menu
A URL and code will be displayed
Visit the URL on another device and enter the code
Enter or Create a The Show Online email and password - this will Link your XBN or PSN account to your The Show Online
On the Account Link confirmation screen there is an option to Link to an XBN or PSN account
Select this and sign in with the correct XBN or PSN credentials
There is no requirement to create an account while playing the game, only to sync with previous history or stats if the customer already has an existing The Show Online and/or XBN or PSN account
You can Unlink your account via the Ballplayer Hub in-game at any time
We understand this is a lot of information at once. If any of this becomes unclear to you please do not hesitate to respond with your The Show Online, XBN, and PSN account IDs and any further information you may find helpful.
Thank you for playing The Show!I tried it and when I do it gives me a warning on their website that I will lose all my data, etc and it will reset my account. I figure F' it as I just want to play. So I clicked OK. Then it gives me an error, "error trying to link platforms exclusively" so it doesn't work either.
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Their site and system is all sorts of messed up, when I log into theshow.com with my MLB login it shows ONLY my MLB is connected and "current session" for both Xbox an PSN it shows they are NOT CONNECTED.
If I login with either my XBOX ID or my PSN ID those both show XBOX and PSN connected but MLB is NOT CONNECTED.
It's like a "the chicken and the egg riddle", which comes first?
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'ol Miguel gave me the same message this morning. I replied back and said it didn't work with what I was experiencing. Then, Joseph rides in on his horse and tells me to make sure I entered the PS5 Download Code from the steelbook into the redeem code section and insert the PS4 disc. Granted, this is after we've established that I purchased the game digitally and directly through the PSN STORE!!
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@gigemaggs99_mlbts said in Linked account on The Show website; lost game progress:
Their site and system is all sorts of messed up, when I log into theshow.com with my MLB login it shows ONLY my MLB is connected and "current session" for both Xbox an PSN it shows they are NOT CONNECTED.
If I login with either my XBOX ID or my PSN ID those both show XBOX and PSN connected but MLB is NOT CONNECTED.
It's like a "the chicken and the egg riddle", which comes first?
Same here my friend. Good thing the people here at SDS have taken a second out of their day to say "Hi, we're working on it, and we're sorry". Oh, they haven't?? Thanks a lot!!! Yes, I'm starting to lose it.
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@sobay310_psn said in Linked account on The Show website; lost game progress:
'ol Miguel gave me the same message this morning. I replied back and said it didn't work with what I was experiencing. Then, Joseph rides in on his horse and tells me to make sure I entered the PS5 Download Code from the steelbook into the redeem code section and insert the PS4 disc. Granted, this is after we've established that I purchased the game digitally and directly through the PSN STORE!!
Are you holding your controller at the correct angle when you boot the digital (steelbook version of the PS4 version on PS5)?
Meanwhile back at the ranch.....PS4 version works just fine???????????? Please send prayers.
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@gigemaggs99_mlbts said in Linked account on The Show website; lost game progress:
@sobay310_psn said in Linked account on The Show website; lost game progress:
'ol Miguel gave me the same message this morning. I replied back and said it didn't work with what I was experiencing. Then, Joseph rides in on his horse and tells me to make sure I entered the PS5 Download Code from the steelbook into the redeem code section and insert the PS4 disc. Granted, this is after we've established that I purchased the game digitally and directly through the PSN STORE!!
Are you holding your controller at the correct angle when you boot the digital (steelbook version of the PS4 version on PS5)?
Meanwhile back at the ranch.....PS4 version works just fine???????????? Please send prayers.
hahahahhahaha!!!!! Oh man. If we don't laugh we'd cry.
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Same darn thing just happened to me!!! Under my Ps4 account everything is erased but everything on my theshow.com account all my stats and stubs are showing, this is crazy!
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On theshow.com under inventory it also shows my "open pack history" and all the cards I've collected so far. I don't see why it's not an option to reset or "start me over" and then award the cards I've earned?
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Okay, so now I'm piecing this together. I see that when I'm just logged into my "The Show" account online, it shows all my stuff online - it's all there. Then, when I log in with my PSN or XBOX account it shows everything wiped out. So...I just need those to unlink and tie it all in with my The Show account.
I feel like I came to this solution before though, lol!
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Still crazy to me that we’ve not heard a thing.
@Victor_SDS_PSN @Collin_SDS_PSN
Come on, just a status update.
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@jlafontnyc_xbl said in Linked account on The Show website; lost game progress:
Still crazy to me that we’ve not heard a thing.
@Victor_SDS_PSN @Collin_SDS_PSN
Come on, just a status update.
I've come to the conclusion they are all just reverse trolling us. Reading these threads laughing and seeing how miserable we can get. They know they got our money, what's the incentive to help. Sucks!
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I also do not have the option to unlink my account through the in game route and I can't unlink my accounts on theshow.com it goes through the loop everyone is talking about.
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@kinggraig_mlbts said in Linked account on The Show website; lost game progress:
I also do not have the option to unlink my account through the in game route and I can't unlink my accounts on theshow.com it goes through the loop everyone is talking about.
Welcome aboard, hope you enjoy your stay, cool beer at the bar. CHEERS!
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@sobay310_mlbts said in Linked account on The Show website; lost game progress:
Okay, so now I'm piecing this together. I see that when I'm just logged into my "The Show" account online, it shows all my stuff online - it's all there. Then, when I log in with my PSN or XBOX account it shows everything wiped out. So...I just need those to unlink and tie it all in with my The Show account.
I feel like I came to this solution before though, lol!
I am amazed with how many people tell me, twitch streamers tell me and their followers in comments section, "Oh yeah, this is easy just UNLINK your account and BOOM it's fixed"
It's wild how for all those users it works like a charm but then there are a handful of us that UNLINK just isn't in the cards. How is that possible? How if we're playing the same game on the same consoles do we not all have the same interface?
It's a mystery.
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@gigemaggs99_MLBTS
Yep I'll be stalking these forums I guess until it gets resolved next year, lol -
@gigemaggs99_mlbts said in Linked account on The Show website; lost game progress:
@sobay310_mlbts said in Linked account on The Show website; lost game progress:
Okay, so now I'm piecing this together. I see that when I'm just logged into my "The Show" account online, it shows all my stuff online - it's all there. Then, when I log in with my PSN or XBOX account it shows everything wiped out. So...I just need those to unlink and tie it all in with my The Show account.
I feel like I came to this solution before though, lol!
I am amazed with how many people tell me, twitch streamers tell me and their followers in comments section, "Oh yeah, this is easy just UNLINK your account and BOOM it's fixed"
It's wild how for all those users it works like a charm but then there are a handful of us that UNLINK just isn't in the cards. How is that possible? How if we're playing the same game on the same consoles do we not all have the same interface?
It's a mystery.
I can’t count how many times I have unlinked my account. At the moment I do not even have access to my original MLB The show account. I get an error logging in. I can only access the forums via my PSN or Xbox Gamertag. And like many of you have noted. These accounts are “connected” to one another. What’s frustrating is that I literally had all my preorder bonuses and then boom all erased.
Tomorrow’s officially one week of this fiasco.
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I don’t know why Kotaku, IGN, Polygon, etc. aren’t covering this. Maybe people should start asking some of the streamers in the community to start saying something. Shine some light on it.
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Just logged into my The Show account for shits and giggles and saw this:
The dates don’t really match up, since the last time I played on PS5 with my OG account was Monday evening (19Apr21). I wonder if some accounts just never synced after launch on the 16th and there’s no record? I mean look at the dates on this.
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I have hours of playtime and tons of items on my main ps5 account but the second I linked xbox to it I lost everything. Nothing shows on my account on the website either. I contacted SDS and they have been zero help. I keep reading to unlink the account but I can’t find how. I did in game on Xbox and on the site it still says connected. And the site doesn’t offer any option to unlink.. I’m so [censored] frustrated right now. Does anyone know the fix?!
