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Linked account on The Show website; lost game progress

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  • Jedsajec_MLBTSJ Offline
    Jedsajec_MLBTSJ Offline
    Jedsajec_MLBTS
    wrote on last edited by
    #157

    Was just gonna say they ought to put out a statement telling people not to link until its fixed. Kind of messed up we keep getting more and more people falling down our rabbit hole of hell.

    1 Reply Last reply
    0
  • JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBL
    replied to Guest on last edited by
    #158

    @victor_sds_psn said in Linked account on The Show website; lost game progress:

    Hey again folks-

    Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.

    Thank you all for your reports, details, and patience while we see this through.

    Thanks man. Just wanted to know we aren’t forgotten. I think we’re the most disgruntled crowd since we all paid extra and didn’t reap any benefit to that. Hoping it’s fixed soon. I appreciate the update.

    1 Reply Last reply
    1
  • TheGanjaLama_XBLT Offline
    TheGanjaLama_XBLT Offline
    TheGanjaLama_XBL
    replied to Guest on last edited by
    #159

    @victor_sds_psn said in Linked account on The Show website; lost game progress:

    Hey again folks-

    Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.

    Thank you all for your reports, details, and patience while we see this through.

    1 Reply Last reply
    0
  • TheGanjaLama_XBLT Offline
    TheGanjaLama_XBLT Offline
    TheGanjaLama_XBL
    wrote on last edited by
    #160

    This is unacceptable.. the servers are one thing but literally making thousands of people lose hundreds of dollars is another.. I sincerely hope that everyone affected is rewarded for their patience if fixed or reimbursed for every penny if we all truly lost our money.

    1 Reply Last reply
    3
  • TheGanjaLama_XBLT Offline
    TheGanjaLama_XBLT Offline
    TheGanjaLama_XBL
    replied to Guest on last edited by
    #161

    @victor_sds_psn said in Linked account on The Show website; lost game progress:

    Hey again folks-

    Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.

    Thank you all for your reports, details, and patience while we see this through.

    This is unacceptable.. the servers are one thing but literally making thousands of people lose hundreds of dollars is another.. I sincerely hope that everyone affected is rewarded for their patience if fixed or reimbursed for every penny if we all truly lost our money.

    1 Reply Last reply
    1
  • M Offline
    M Offline
    Mastrofhouse_XBL
    wrote on last edited by
    #162

    Following In hopes that this gets fixed soon! Hate wasting my progression on the wrong account. Also sick of clicking unlink 1,000 times like it’sa sick joke 😉

    1 Reply Last reply
    0
  • R Offline
    R Offline
    Red_Devil_Red81_PSN
    wrote on last edited by
    #163

    I've lost everything. This is ridiculous. I keep reading "unlink" comments. There is no "unlink" option anywhere on the theshow.com page showing my Xbox and PS accounts. It only shows they are "connected". When I open the game on my ps4 all my progress and pre order rewards are gone. Everything I've grinded for since open is gone. There is no "unlink" in game on Ps4 for me as well. It only gives me the option to "link accounts" as if this is my first time opening the game.

    Come on SDS. You're better than this.

    Kyllin_MLBTSK 1 Reply Last reply
    1
  • J Offline
    J Offline
    Joltdawg_MLBTS
    wrote on last edited by
    #164

    After this is fixed I’m never going to link again... lol not worth it.

    1 Reply Last reply
    1
  • Kyllin_MLBTSK Offline
    Kyllin_MLBTSK Offline
    Kyllin_MLBTS
    replied to Guest on last edited by
    #165

    @red_devil_red81_psn said in Linked account on The Show website; lost game progress:

    I've lost everything. This is ridiculous. I keep reading "unlink" comments. There is no "unlink" option anywhere on the theshow.com page showing my Xbox and PS accounts. It only shows they are "connected". When I open the game on my ps4 all my progress and pre order rewards are gone. Everything I've grinded for since open is gone. There is no "unlink" in game on Ps4 for me as well. It only gives me the option to "link accounts" as if this is my first time opening the game.

    Come on SDS. You're better than this.

    You are correct. There is no unlink.

    1 Reply Last reply
    0
  • jlafont1_PSNJ Offline
    jlafont1_PSNJ Offline
    jlafont1_PSN
    wrote on last edited by jlafont1_PSN
    #166

    I just really hope unlinking our PSN accounts with our Xbox accounts actually restores what we lost. It kind of seems like an assumption. Makes sense, but what if we successfully unlink those accounts and our progress/entitlements (preorder, daily doubles, 42 pack(s), gold packs, etc) aren’t returned back.

    Ultimately that’s what I want. I want all that I lost to be restored. I have receipts and proof of purchase.

    Unlinking means nothing, unless our content is restored.

    1 Reply Last reply
    0
  • Kyllin_MLBTSK Offline
    Kyllin_MLBTSK Offline
    Kyllin_MLBTS
    wrote on last edited by
    #167

    FYI, Blues News has picked up this story and linked to this thread from their site.

    1 Reply Last reply
    0
  • E Offline
    E Offline
    essm1077_MLBTS
    wrote on last edited by
    #168

    I saw this got posted about 30 minutes ago in the User to User help section:

    Hey again folks-

    Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.

    Thank you all for your reports, details, and patience while we see this through.

    1 Reply Last reply
    0
  • E Offline
    E Offline
    essm1077_MLBTS
    wrote on last edited by
    #169

    Lmao I was trying to re-post to update folks in the other thread in general discussion. Don't mind me and my half-awake brain

    1 Reply Last reply
    0
  • DarthCodious_MLBTSD Offline
    DarthCodious_MLBTSD Offline
    DarthCodious_MLBTS
    wrote on last edited by
    #170

    After all the lost time we better be given some compensation when this gets fixed. They gave me 3 packs in my account, what are three common packs gonna do for me after a whole missed week of playing?

    1 Reply Last reply
    4
  • JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBL
    wrote on last edited by JLaFontNYC_XBL
    #171

    Many of you say you can view your inventory on theshownation.com just not in game (PS, XBOX).

    Is this the case for all of you? My lost pre-order content doesn't appear on the system (Xbox) or on theshownation. However when I look at my "Order History" on the Microsoft Store, I see my Jackie Robinson Bundle voucher. But in game all this disappeared as of last Saturday.

    Jedsajec_MLBTSJ 1 Reply Last reply
    0
  • Jedsajec_MLBTSJ Offline
    Jedsajec_MLBTSJ Offline
    Jedsajec_MLBTS
    replied to Guest on last edited by
    #172

    @jlafontnyc_xbl said in Linked account on The Show website; lost game progress:

    Many of you say you can view your inventory on theshownation.com just not in game (PS, XBOX).

    Is this the case for all of you? My lost pre-order content doesn't appear on the system (Xbox) or on theshownation. However when I look at my "Order History" on the Microsoft Store, I see my Jackie Robinson Bundle voucher. But in game all this disappeared as of last Saturday.

    Have you clicked on the MLB 21 icon when you are logged into your respective accounts?

    1 Reply Last reply
    0
  • kinggraig_MLBTSK Offline
    kinggraig_MLBTSK Offline
    kinggraig_MLBTS
    wrote on last edited by
    #173

    @jlafontNYC_MLBTS
    Try to login to your theshow.com account and not logon with your xbox account

    JLaFontNYC_XBLJ 1 Reply Last reply
    0
  • JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBLJ Offline
    JLaFontNYC_XBL
    replied to Guest on last edited by JLaFontNYC_XBL
    #174

    @kinggraig_mlbts said in Linked account on The Show website; lost game progress:

    @jlafontNYC_MLBTS
    Try to login to your theshow.com account and not logon with your xbox account

    At the moment, I can’t even log into my show.com account. I receive a login error. That just started today.

    It’s like a red little window that says “Error logging in”

    1 Reply Last reply
    0
  • mottasmotor_PSNM Offline
    mottasmotor_PSNM Offline
    mottasmotor_PSN
    wrote on last edited by
    #175

    Same has happened to me I'm still waiting for a fix however I logged in to my show account only(current session) and was able to click on the mlb 21 game and that took me to where I can atheist see the stubs and cards I had prior to losing progress and took screenshots of it

    feegore_MLBTSF 1 Reply Last reply
    0
  • feegore_MLBTSF Offline
    feegore_MLBTSF Offline
    feegore_MLBTS
    replied to Guest on last edited by
    #176

    @mottasmotor_psn said in Linked account on The Show website; lost game progress:

    Same has happened to me I'm still waiting for a fix however I logged in to my show account only(current session) and was able to click on the mlb 21 game and that took me to where I can atheist see the stubs and cards I had prior to losing progress and took screenshots of it

    Oh wow, that works on mine too! I can see my DD team!!!

    1 Reply Last reply
    0

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