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What should I do since I don't pre order in my downloads?

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  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    wrote on last edited by
    #1

    PS4 user here and I've gotten the game ever since 2014. But I've always bought a physical copy of the game. This year I pre ored the digital deluxe edition about 2 weeks ago. I got a receipt sent to my email but when I turn on my ps4 I don't see the count down in my downloads. Like I paid for it and all but I don't see the app in my ps4 downloads.

    GrizzBear55_PSNG 1 Reply Last reply
    0
  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    replied to Guest on last edited by
    #2

    @swissy14_psn said in What should I do since I don't pre order in my downloads?:

    PS4 user here and I've gotten the game ever since 2014. But I've always bought a physical copy of the game. This year I pre ored the digital deluxe edition about 2 weeks ago. I got a receipt sent to my email but when I turn on my ps4 I don't see the count down in my downloads. Like I paid for it and all but I don't see the app in my ps4 downloads.

    See if it's in library maybe under purchased perhaps?

    Swissy14_PSNS 1 Reply Last reply
    0
  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    replied to Guest on last edited by
    #3

    @grizzbear55_psn said in What should I do since I don't pre order in my downloads?:

    @swissy14_psn said in What should I do since I don't pre order in my downloads?:

    PS4 user here and I've gotten the game ever since 2014. But I've always bought a physical copy of the game. This year I pre ored the digital deluxe edition about 2 weeks ago. I got a receipt sent to my email but when I turn on my ps4 I don't see the count down in my downloads. Like I paid for it and all but I don't see the app in my ps4 downloads.

    See if it's in library maybe under purchased perhaps?

    Nope it's not there either.

    1 Reply Last reply
    0
  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    wrote on last edited by
    #4

    @swissy14_psn said in What should I do since I don't pre order in my downloads?:

    @grizzbear55_psn said in What should I do since I don't pre order in my downloads?:

    @swissy14_psn said in What should I do since I don't pre order in my downloads?:

    PS4 user here and I've gotten the game ever since 2014. But I've always bought a physical copy of the game. This year I pre ored the digital deluxe edition about 2 weeks ago. I got a receipt sent to my email but when I turn on my ps4 I don't see the count down in my downloads. Like I paid for it and all but I don't see the app in my ps4 downloads.

    See if it's in library maybe under purchased perhaps?

    Nope it's not there either.

    Have you restarted system since purchase? If that doesn't work try restoring license? That's all i can think of. Hope it helps. 🙂

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  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    wrote on last edited by
    #5

    Yes I've turned my system off everyday since I made that purchase.

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  • Doppelganger39_PSND Offline
    Doppelganger39_PSND Offline
    Doppelganger39_PSN
    wrote on last edited by
    #6

    Happened to me the last 2 years it appeared and disappared from my libary many times, it still downloaed on the correct day both years, you may have to restart at 9pst to get it to drop though.

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    1
  • x814xMafia_PSNX Offline
    x814xMafia_PSNX Offline
    x814xMafia_PSN
    wrote on last edited by
    #7

    When you go into the PS Store; does it state that you already bought the game?

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  • Swissy14_PSNS Offline
    Swissy14_PSNS Offline
    Swissy14_PSN
    wrote on last edited by
    #8

    No but it shows on my phone when I got to the show nation that I purchased the game.

    1 Reply Last reply
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  • Rabid55Wolverine_PSNR Offline
    Rabid55Wolverine_PSNR Offline
    Rabid55Wolverine_PSN
    wrote on last edited by
    #9

    Another thing you can try to do it go on the playstation store and sign in there and see if it shows there. It should shot there. If it does, log out on your ps4 and sign back in. That should work but if that doesn't, I would say contact Sony directly

    1 Reply Last reply
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  • ImRe2spect27_PSNI Offline
    ImRe2spect27_PSNI Offline
    ImRe2spect27_PSN
    wrote on last edited by
    #10

    I would say by any chance did you recieved a digital code once you received the email I would say it would be something similar if your purchasing something from gamestop and they send you an email with the code so you can use the code in the PS4 Store. I might be wrong but check that I haven't pre-ordered a digital deluxe via The MLB The show website so take this with a grain of salt I hope SDS get this figured out for you my good brother

    1 Reply Last reply
    0
  • A_PerfectGame_PSNA Offline
    A_PerfectGame_PSNA Offline
    A_PerfectGame_PSN
    wrote on last edited by
    #11

    You are most likely not seeing it but it’s prob there somewhere...

    1 Reply Last reply
    0
  • D Offline
    D Offline
    DaDarkDingo367
    wrote on last edited by
    #12

    Sort by purchase date in library

    1 Reply Last reply
    0
  • GrizzBear55_PSNG Offline
    GrizzBear55_PSNG Offline
    GrizzBear55_PSN
    wrote on last edited by GrizzBear55_PSN
    #13

    Bump b/c op decided to make another thread cluttering up message boards. @Collins_SDS

    Two words - Search feature

    1 Reply Last reply
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