Website crashed and I lost $101,099 stubs
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Still no action from SDS
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@JoeTheGamePlayer said in Website crashed and I lost $101,099 stubs:
Still no action from SDS
@Victor_SDS
@Pat_SDS
@Collin_SDS
@SDS_JaxJust so that someone sees it
This hasn't happened to me, yet... Let us know what happens! -
If this isn't resolved soon this may be the inspiration I needed to finally put this game away for the season and move on to something else.
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@JoeTheGamePlayer said in Website crashed and I lost $101,099 stubs:
If this isn't resolved soon this may be the inspiration I needed to finally put this game away for the season and move on to something else.
How soon is soon? 20 minutes? 2 days? I would give them a chance to respond, as it is 6AM in San Diego. Maybe give them until NoonPT?
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I know at least a couple people from SDS have been online within the last few hours so they apparently know about this issue
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IM STILL WAITING ON MY OVER 400,000 LOST STUBS TO BE PUT BACK IN MY BALANCE.
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@SLAPAJETSFAN said in Website crashed and I lost $101,099 stubs:
IM STILL WAITING ON MY OVER 400,000 LOST STUBS TO BE PUT BACK IN MY BALANCE.
How did you lose 400K in stubs?
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@over50beatdown said in Website crashed and I lost $101,099 stubs:
@SLAPAJETSFAN said in Website crashed and I lost $101,099 stubs:
IM STILL WAITING ON MY OVER 400,000 LOST STUBS TO BE PUT BACK IN MY BALANCE.
How did you lose 400K in stubs?
He told us above.
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Anyone received there missing stubs or a response from SDS yet?
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This post scared me pretty bad last night when I saw it. I have a buy order for Mays at the obligatory 1M stubs. It is still showing so I guess I'm ok.
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Hey folks. If you had some marketplace issues last night, please submit a ticket here.
The support team will help you.
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@Victor_SDS said in Website crashed and I lost $101,099 stubs:
Hey folks. If you had some marketplace issues last night, please submit a ticket here.
The support team will help you.Thank you for your response!
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@SLAPAJETSFAN said in Website crashed and I lost $101,099 stubs:
IM STILL WAITING ON MY OVER 400,000 LOST STUBS TO BE PUT BACK IN MY BALANCE.
Yell some more. That will get their attention.
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humm this is rough. I usually have tons of Open orders in the queue and sometimes decide to pull some so I can bid on different players. When I pull back a purchase order I don't always check to see that my stubs have been properly added to my bank (especially for smaller amounts). I guess I should be more careful, might have happened to me last night and I didn't notice. Dang!
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Just submitted my (second) ticket and got an auto response saying they are receiving a high volume of emails and to please allow up to five business days for a response. Not exactly the customer support I was hoping for.
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@JoeTheGamePlayer said in Website crashed and I lost $101,099 stubs:
the customer support I was hoping for.
IMO, better than nothing!
But yes, it would be better if they responded quicker. -
got my 400k stubs back, thank you
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@SLAPAJETSFAN said in Website crashed and I lost $101,099 stubs:
got my 400k stubs back, thank you
That is awesome!
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Well, they gave me my Yu Darvish card back. Wound up losing about $7K stubs on the deal as his price dropped over the last 24 hours, but at least it wasn't a total loss.
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Anyone else get anything back? I sent a report in right away that they got, but my $300,000 stubs are still missing. If it were a smaller amount I wouldn't be too upset, but this is a lot of stubs to lose for no good reason.
