Didn't receive my 15th anniversary rewards?
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I typed in my code and claimed the voucher. When I opened DD it asked if I wanted to claim my rewards, and I chose yes, but haven't received any of them. I haven't gotten my 25k stubs, diamond choice pack, or anything. Please help!
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How did you make it out of the install phase so quick?
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I picked up the game at 9:00, and the download was only 2gb. I was ready to play by 9:50, just had to wait for the servers to go live.
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Try rebooting the game and see if they show up then.
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I have tried that twice already, but I will try it again really quick.
EDIT: Rebooting did not work. Still don't have any of the rewards, and only got 1 reward for the daily log in.
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@DaRealSmubbles said in Didn't receive my 15th anniversary rewards?:
I have tried that twice already, but I will try it again really quick.
EDIT: Rebooting did not work. Still don't have any of the rewards, and only got 1 reward for the daily log in.
Apologies,
Can you submit a ticket to the Support Team here, please?
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Did that shortly after making this forum post. Thank you for your help!
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Same with me. Entered my code and nothing showed up. I also submitted a support ticket. I received an automatic response that said "Please allow up to 5 business days for a response." I know its release but I really hope it doesn't take that long.
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Did you guys go to the "buy stubs" page and check there? I did digital this year and my items were listed on that page. Press X to claim.
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I believe I did and still didn't see anything, but I will have to check when I get home later.
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@castigRI said in Didn't receive my 15th anniversary rewards?:
Same with me. Entered my code and nothing showed up. I also submitted a support ticket. I received an automatic response that said "Please allow up to 5 business days for a response." I know its release but I really hope it doesn't take that long.
At least you got an auto response. I emailed support last night about my Twitch Drop packs not loading and I didn't even get an auto response.
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Saw in someone else's forum post that there are two separate codes. You have the one on your receipt from gamestop and one inside the game. I didn't realize this at first, but after seeing that forum post, I tried the code in the case, and received all of my benefits. I just wish that would have been more clear from the beginning, because I was originally under the impression that the code on my receipt was the one that would give me all of my items.
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@DaRealSmubbles said in Didn't receive my 15th anniversary rewards?:
Saw in someone else's forum post that there are two separate codes. You have the one on your receipt from gamestop and one inside the game. I didn't realize this at first, but after seeing that forum post, I tried the code in the case, and received all of my benefits. I just wish that would have been more clear from the beginning, because I was originally under the impression that the code on my receipt was the one that would give me all of my items.
While reassuring that you got this fixed, I am still bummed that I won't be able to get this until 16 hours after launch. Missed out on prime flipping!
Oh well, thanks for the tip.
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Prime flipping? It is only early access people on..prime flipping hasn't started yet
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