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I remember a couple of years ago The Show had like 5 of each of the following Braves players, Glavine, Smoltz, Maddux, like every other new program, headliners pack or events reward had a Brave.

@cdnmoneymaker93_xbl said in Babe Ruth or Devers?:

@d_e_m_i_s_e_psn said in Babe Ruth or Devers?:

I'll take what is both for $1,000 Alex. I'm doing Devers at 3rd, Delgado at 1st and Babe in the OF. That means Pujols needs to be in the OF too. So be it. The beauty of not caring about wins and losses. I'll get to WS eventually plus my 300 innings.

I enjoy rank season so much now with the change to innings, my goal is just to keep it close other wise I dont stress about giving up a lead or silly hits and errors and so far the innings are going quickly should surpass 100 tonight

How many games/days/hours have you played so far to achieve your 100 innings?

I'm just trying to get an idea to see if I can budget time over the course of a ranked season, to see if I'd be able to achieve the 300 inning mark.

Be careful with a freeze off, I didn't quit out and instead went to bed during BR game freeze off that I was winning by the way, 1-0.
Next morning I got up and I was banned for 24hrs. They said I was cheating, so apparently if you don't quit out of a freeze off after a certain, I'm not sure exactly how much time, you will get a ban.

@d_e_m_i_s_e_psn said in DO NOT PLAY EVENTS:

@king_lando112_psn said in DO NOT PLAY EVENTS:

No need to get into details. Just do not play events. Play it if you want to get every hit taken away from dives, goods turned to lates/earlies, and out hitting and pitching your opponent but still losing. If that’s what you want then play it. Good Luck!!

Yea, last night was rough period. Did Custom BP on HOF and was crushing including HR's on 1st 3 pitches. Couple of which on 99 mph fastballs. Get in event and can't read pitches and getting beat on 91. Felt like I was swinging a pool noodle. This was 3 different connections I tried - wired, wireless and vpn. Everything was the same. Had a 6-0 run and jumped into a BR game hoping it would play different. It did not. Luckily, I won the game and got out of that mode immediately.

I turned off cross-play and the timing definitely feels better, I'm on ps4.

Have you tried turning off cross-play?

@dolenz_psn said in Unable to contact support:

@crimson_monk_psn said in Unable to contact support:

If the OP really has frozen 34 times then maybe there is more to this, maybe he is using a specific freeze method....I mean I've only had about 3, maybe they thought he was quoting out to drank and only play at certain levels.....no telling,

I don't feel like diving into his history again but as I mentioned he had more wins than losses. Some of the losses looked like they came from quits in Mini Seasons (consecutive losses against the same team) so I doubt it was tanking.

If they wanted to go after a tanker they would have banned others on the forum who have admitted proudly that they tank.

Yes, that's correct, in the last mini seasons I played, I quit out of the like the last 3 or 4 games because I already wrapped up first place.

Regarding tanking, I haven't played rank yet this year so there's no reason for me to tank, besides I was banned after a frozen game that I was winning 1-0.

Also, I did look at all of my pages of game history, and I recorded 34 total 0-0 games, with 17 wins and 17 losses. But as I mentioned, my last two frozen games had me winning both of them 1-0 and 5-1, so we can't assume all 0-0 games are freezes. Also, yes I did quit out of some 0-0 games due to life happening, as did my opponents quit out of 0-0 games for one reason or another.

@crimson_monk_psn said in Unable to contact support:

@jacky-chan1_xbl said in Unable to contact support:

@notsure_2505_ said in Unable to contact support:

I've been banned for the following:
Banned for Cheating, abuse of the game's points system, etc. Remaining Time 0 days 13:42:6 5/14/2022 8:08AM EDT

Last night, while playing a battle royale game, it froze, I was winning 1-0.

I turned off my monitor and later went to bed.

When I awoke this morning I got the message notifying me I was banned.

I'm trying to contact support, but the support page on both the theshow.com and SDS's main page don't work.

Does anyone have the contact email for customer support?

I want to know why I was banned, I want to play BR today and events, and I can't for 13hrs, this is preposterous.

If you went to bed and left your game on "frozen" then you got what you diserved.

If it freezes, take the L by closing out your game and reloading it. The other player probably reported you and since you said you left it on over night it seems justified. Winning a game in a freeze isn't worth the ban. I hope you can remember that.

Anytime a game I play freezes I always close it out and reboot. Games tend to do that and luckily I saved it recently and didn't lose much progress.
In MLB the Show, the game auto saves.

why? should the other guy who was losing get "what he deserves". Maybe if they fixed freezing and just record the current score as a completed game it wouldn't make people wait for the other to quit.

If the OP really has frozen 34 times then maybe there is more to this, maybe he is using a specific freeze method....I mean I've only had about 3, maybe they thought he was quoting out to drank and only play at certain levels.....no telling,

I haven't played rank yet this year, I also posted an account, further up in this post, of my 34 games that resulted in 0-0 games, stating how they are not all freezes.

I can remember maybe 4 games that froze this year, and the two most recent, were games that I was winning 1-0 and 5-1. The 1-0 game is the one that resulted in me being banned, it was a BR game.

@dolenz_psn said in Unable to contact support:

@notsure_2505_ said in Unable to contact support:

Update:

I received the below email from support, they don't state specifically what I did to be banned.
I replied back to please let me know the exact thing I did so I know not to do it again.
The only thing I can think of is that when the game froze, I didn't quit out, I left my PlayStation on and went to bed.
When I got up the next morning I logged into my account and saw the ban.

-------------------------email from support------------------------
Hello,

Your account has been suspended for win loss scamming in online play. This is against the terms of service agreement all users must agree to when first entering online modes of The Show. This suspension is non-negotiable.

Thank you
Kasey
The Show Support

Looking through your history you have a lot of 0-0 wins. They are spread out but I would guess about 10-15 wins on 0-0 games in the last month.

I know the game has some major issues but just how many wins on 0-0 games is enough for SDS to notice it? How many does it take to go beyond what is the reasonable expectation of normal gameplay freezes?

I just looked through all 26 pages of my gameplay and these are the results.

34 total 0-0 games, 17 wins and 17 losses.

My take away from this is, there are many games where I quit out after starting a game starts because life happens. There are also games that my opponent quits out because life happens on their end. It's hard to know exactly how many of these 0-0 games are as a result of a freeze off.

The game that started all of this, was a 1-0 score in my favor, and then last night an event game I was winning 5-1 froze. So we can't say that all 0-0 games are freeze offs.

But at the end of the day, I quit out of the event game that froze last night where I was winning 5-1 because I don't want another ban.

So let this be a lesson to everyone who waits out a frozen game, you may get banned for it.

I just wish SDS would make that part of the service agreement instead of vaguely reference a breech of the terms of service. Specifically state, when a game freezes you must restart the MBL application within 5 minutes or you will be banned, or something similar.

@jacky-chan1_xbl said in Unable to contact support:

@notsure_2505_ said in Unable to contact support:

I've been banned for the following:
Banned for Cheating, abuse of the game's points system, etc. Remaining Time 0 days 13:42:6 5/14/2022 8:08AM EDT

Last night, while playing a battle royale game, it froze, I was winning 1-0.

I turned off my monitor and later went to bed.

When I awoke this morning I got the message notifying me I was banned.

I'm trying to contact support, but the support page on both the theshow.com and SDS's main page don't work.

Does anyone have the contact email for customer support?

I want to know why I was banned, I want to play BR today and events, and I can't for 13hrs, this is preposterous.

If you went to bed and left your game on "frozen" then you got what you diserved.

If it freezes, take the L by closing out your game and reloading it. The other player probably reported you and since you said you left it on over night it seems justified. Winning a game in a freeze isn't worth the ban. I hope you can remember that.

Anytime a game I play freezes I always close it out and reboot. Games tend to do that and luckily I saved it recently and didn't lose much progress.
In MLB the Show, the game auto saves.

If waiting out a frozen game is considered cheating, this is news to me. I've watched plenty of streamers who have also left their game on until the next day to wait out a frozen game. Also, I was winning the game in question, 1-0.

With that said, one of my event games froze last night and I was winning 5-1, but instead of waiting it out, I just quit out of MLB and restarted the game, and I got the loss.

Update:

I received the below email from support, they don't state specifically what I did to be banned.
I replied back to please let me know the exact thing I did so I know not to do it again.
The only thing I can think of is that when the game froze, I didn't quit out, I left my PlayStation on and went to bed.
When I got up the next morning I logged into my account and saw the ban.

-------------------------email from support------------------------
Hello,

Your account has been suspended for win loss scamming in online play. This is against the terms of service agreement all users must agree to when first entering online modes of The Show. This suspension is non-negotiable.

Thank you
Kasey
The Show Support

Well, my game history speaks for itself, win some lose some, it's never happened in the past, and I have no idea what the person could say negatively about my play in the game. I was winning 1-0 when it froze, I have no idea, that's why I need SDS to provide me with their reasoning.

What happens the next time I'm winning a game and it freezes, should I just quit out?

@chuckclc_psn said in Unable to contact support:

Be glad it was a ban for cheating and not something like putting in too many buy or sell orders. Cheating, small ban, messing with their money? Multiple years

But why the ban? Because I didn't close the game when it froze?

@chuckclc_psn said in Unable to contact support:

@notsure_2505_ said in Unable to contact support:

@dolenz_psn said in Unable to contact support:

@notsure_2505_ said in Unable to contact support:

@notsure_2505_ said in Unable to contact support:

I found their support email - theshow@playstation.sony.com - for future reference if anyone needs it.

Check that, just got a response email, apparently that support email no longer works, instead you need to go this web address.

https://theshow.gg/support. which leads to a broken page.

So, I have to ask again, is there an email for theshow customer support?

At the top right of the page is link for support. Click on that and choose the version of the game you are playing, Choose report an issue and make sure that Account Issue is chosen from the drop down.

Thank you, I'm trying this, however, when I hit the submit button I get the following error.

Access to theshow.sonysandiegostudio.games was denied
You don't have authorization to view this page.
HTTP ERROR 403

Most likely have to wait until ban is over

Ok, I switched over to the MS Edge browser and it worked.
Apparently it doesn't work in my Chrome browser.

I'll update this thread if I hear back from them.

Thank you for your help and advice!

@dolenz_psn said in Unable to contact support:

@notsure_2505_ said in Unable to contact support:

@notsure_2505_ said in Unable to contact support:

I found their support email - theshow@playstation.sony.com - for future reference if anyone needs it.

Check that, just got a response email, apparently that support email no longer works, instead you need to go this web address.

https://theshow.gg/support. which leads to a broken page.

So, I have to ask again, is there an email for theshow customer support?

At the top right of the page is link for support. Click on that and choose the version of the game you are playing, Choose report an issue and make sure that Account Issue is chosen from the drop down.

Thank you, I'm trying this, however, when I hit the submit button I get the following error.

Access to theshow.sonysandiegostudio.games was denied
You don't have authorization to view this page.
HTTP ERROR 403

@notsure_2505_ said in Unable to contact support:

I found their support email - theshow@playstation.sony.com - for future reference if anyone needs it.

Check that, just got a response email, apparently that support email no longer works, instead you need to go this web address.

https://theshow.gg/support. which leads to a broken page.

So, I have to ask again, is there an email for theshow customer support?

@dolenz_psn said in Unable to contact support:

I hate to say it but you may as well just ride it out. You won't get a response from them in the next 12 hours and you'll just drive yourself crazy trying.

I'm more concerned about my reputation, the fact that there may be a red flag next to my account for "cheating" is beyond the pale.

I need to know exactly what I did to incur this ban and label.
Is not quitting out of a frozen game is considered cheating?

I found their support email - theshow@playstation.sony.com - for future reference if anyone needs it.

I've been banned for the following:
Banned for Cheating, abuse of the game's points system, etc. Remaining Time 0 days 13:42:6 5/14/2022 8:08AM EDT

Last night, while playing a battle royale game, it froze, I was winning 1-0.

I turned off my monitor and later went to bed.

When I awoke this morning I got the message notifying me I was banned.

I'm trying to contact support, but the support page on both the theshow.com and SDS's main page don't work.

Does anyone have the contact email for customer support?

I want to know why I was banned, I want to play BR today and events, and I can't for 13hrs, this is preposterous.

LS Zander

@mike__honcho_361 said in Dingers:

@painpa_psn said in Dingers:

@mike__honcho_361 said in Dingers:

Moonshot Event:

A few games after being denied of his 100th HR of the year by a soft dashboarder, the early year GOAT FOTF Devers has just crushed his 100th HR of the year for our squad.

Just really wanted to give props to this Devers card. Been in my lineup since the day I got him and has just been my absolute best hitter. His HR actually slowed down over the past week so it took me longer to get to 100 than I thought. He was also the first card I got to P5.

513 AB
.433 AVG
1.136 SLG
1.587 OPS
100 HR
43 2B
9 3B
198 RBI
148 R
.495 BA W/RISP

To put it in perspective my next highest HR hit are:

FOTF JAZZ- 45
FOTF BUXTON- 34
LS JUDGE- 34

If you’re not using him, give him a shot.

9 triples with that 50s speed,you deserve a congrats for that too.

Sometimes you get those slow-mo outfielder animations and you gotta go for it.

Or when the outfielder just decides to run by the ball and not field it and it rolls all the way to the wall.

I try my best to follow Cbrev's hitting advice, that is as follows.

1. Know the pitchers repertoire
2. Be patient, see plenty of pitches, especially early in the game
3. Pay attention to how they pitch you situationally, by count 0-2, 3-2 etc., by baserunners runners on 1st & 2nd less than 2 outs, 1st and 3rd etc.
4. What are they throwing 1st pitch, 2nd pitch are they using a pattern, are they throwing hard then soft, are they doubling up pitches
5. Know the pitchers stamina & confidence, when it's low be prepared for more mistake pitches

Finally, when they make mistake pitches you must take advantage of them.