Community Forum

We need a Scooter Gennett milestone 4 HR game card…

@hoboadam_psn said in It’s me again:

@markdif01_psn said in It’s me again:

I’m sure you all remember me from the missing 42 series player.
I’m glad to announce that I got my guy! Took a little but it happened.
Shoutout to Joseph

What was the ticket date originally?

I think may 27

I think may 27

I’m sure you all remember me from the missing 42 series player.
I’m glad to announce that I got my guy! Took a little but it happened.
Shoutout to Joseph

@victor_sds_psn said in Game Update!!!!!!:

@x814xmafia_psn said in Game Update!!!!!!:

@charterbus_psn said in Game Update!!!!!!:

Much needed news but I find it a bit crazy they are going to let the people cheating slide and just straight ban the logo creators lmao.

I wouldn't put it past also banning them. They may just not state it in the notes. While it was a major issue, and was bad, it's not as bad as having racist and sexually provocative icons and team names.

All the reports are taken seriously, and if confirmed, we will take action on both those who upload offensive content, and those who exploit the game with methods like the intentional walk freeze.

Also worth mentioning - not every freeze is intentional. Some do happen randomly for whatever reason or bug that is currently in the game. We are working to resolve as many as we can.

Any word on tickets still being unanswered????!!?!??!?

@fallenjedi9614_xbl said in I finally uninstalled the game!:

@markdif01_psn said in I finally uninstalled the game!:

@fallenjedi9614_xbl said in I finally uninstalled the game!:

The funny thing is I just did it because I find the game way too repetitive and boring. When its not boring its infuriating and frustrating. I just unlocked Mariano Rivera too. After finishing the Team Affinity's and getting Chipper, Papi, Soriano, Jackie Robinson, and now Mo im just done. I have no desire to play this game. Plus today is my first day allowed back on the forum after a week's ban from it. Couldve been worse, they gave me a lifetime ban when I was a PS User lol. The moments, the gameplay, the missions, its just too [censored] redundant and its just not fun. Im supposed to grind for hours a day? Nah, im gonna go outside and go to a ballgame.

whyd you get banned

I think I said a couple of years ago when I was with Playstation that SDS should get a job in Waste Management cos the game was trash. I got a lifetime ban for that. Last week they banned me for a week that ended today for posting with a title that read Theres a special place in Hell for SDS

i like how they only pay attention if someone says something negative about them.

@fallenjedi9614_xbl said in I finally uninstalled the game!:

The funny thing is I just did it because I find the game way too repetitive and boring. When its not boring its infuriating and frustrating. I just unlocked Mariano Rivera too. After finishing the Team Affinity's and getting Chipper, Papi, Soriano, Jackie Robinson, and now Mo im just done. I have no desire to play this game. Plus today is my first day allowed back on the forum after a week's ban from it. Couldve been worse, they gave me a lifetime ban when I was a PS User lol. The moments, the gameplay, the missions, its just too [censored] redundant and its just not fun. Im supposed to grind for hours a day? Nah, im gonna go outside and go to a ballgame.

whyd you get banned

Alright devs now that i have your attention
PLEASE this has been an ongoing issue people have a 42 series player disappear from their inventory or select the same player twice (why is that an option?). Regardless, it prevents people from getting Jackie and Mariano, a huge incentive for playing.
I have been posting on the message boards probably every day, and sending in tickets both with absolutely zero dev response.
I am just asking for a 30 second help. Come on.

Also, there are a lot of team logos that have genitals on them, so this title was not a lie.

@eatyum_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.

Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy

Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.

How do you know one of his cards didn’t just vanish? It didn’t say in his post.

Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.

I had Max Muncy vanish over a month ago, two tickets and nothing from SDS

Unreal

@sevisonjn_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.

A little patience is what? I have waited more than 8 weeks now with no communication or resolution. We are pushing 25% of the game cycle now.

Exactly.

@painpa_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@painpa_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.

Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy

Baseball season is 6 months,8 months if you count spring training and postseason.
and they released content in december and January last year, so....just a little more than 5 months.

But the majority of people aren’t playing the entirety of that

Doesnt matter.if all of the players left after month 3 and no one played,the cycle still lasts 8 months.

You’re right

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

You both sound like 12 year olds tbh. I don’t think think either of you will be proud of how this has spiraled when you look back at it.

I already don’t like how I came off

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hoboadam_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.

Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy

Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.

How do you know one of his cards didn’t just vanish? It didn’t say in his post.

Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.

Wasn’t aware everyone who had a card vanish has already been helped. Good to know.

I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.

Mine isn’t to complete a collection but it’s still 500K down the drain

True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.

I sent in a request for stubs purchased. It's been over 5 weeks. They were given the receipt, time stamp, method of purchase etc.

I resent a reply to the automated system one too.

NOTHING.

So credibility aside, their customer service has sucked, is sucky, and will continue to suck this season.

It's unacceptable regardless of the issue of a missing card, duplicate card, missing stub buy etc.

Coming to the forums gives people an outlet to express dissatisfaction with the ticket process.

I agree that its unacceptable but I tend to believe that there's an underlying motive why they aren't handling these tickets. One would be that they can't say with 100% certainty that you didn't spend those stubs. If they don't keep track of that kind of stuff, there's no way to retract that.

He provided proof.

Okay, so I'm gonna buy $500 worth of stubs then quickly buy a bunch of players knowing they'll handle my ticket in a few weeks from now because they're being flooded with tickets and complaints. I'll provide proof with my receipts and claim foul and demand my stubs. In a few weeks from now, they might not be able to get the data from my completed orders and therefore they can't say with certainty if I did or did not get my srubs at that time. Seriously, this stuff is not that hard to think about yourself but you already showed you're not exactly capable in that regard.

You strike me as someone who has soooo many friends. They can very easily see his proof, look at his account to see if he spent the stubs and if he didnt they can give it to him. Is that enough for you mr rocket scientist?

Whatever, go pick more duplicate cards and come cry about it here.

You've made 5,000 posts in a year and a half...? Are they all toxic?

Wow you REALLY are that dumb lmao. These forums have been around for so much longer. The date joined isn't accurate, been around for so many years

It says you joined January 18, 2020. I'm sorry if thats wrong but how is that on me lmao. Idk what your problem with me is but you gotta relax

Because you're making assumption and you don't know anything. So better to not say anything sometimes and don't risk looking dumb. "Sometimes it's better to be silent and risk being perceived stupid, or speak and take away all the doubt".

Its midday on a thursday, do you have nothing better to do?

It's nearly 10pm where I'm at. You do know the world is larger than the timezone you live in, right? Nothing surprises me at this point so I'm just double checking if you're actually aware or not.

Thats the reason I said midday and not 3:49 since the vast majority of this game is on the western hemisphere. Oh, but wait, I'm stupid. Is it the western or eastern hemisphere? Oh shoot sorry i shouldve assumed youre in a part of the world where it is 10 pm. Shoot, my bad.

Well there you go, another wrong assumption. There's been quite a few in this thread, at least you're aware of this one. I'll take that as progress.

Wow, I'm learning! You should become a teacher, unless I am assuming wrong again and you are already a fully grown adult

I already have a career, but thanks. You on the other hand could use some classes, never too old to learn and you could use it that much has become clear.

Thank you, I will take your words into strong consideration. Despite me being a kid, I love when adults like you teach me things soooooo thoughtfully. Thanks man

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hoboadam_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.

Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy

Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.

How do you know one of his cards didn’t just vanish? It didn’t say in his post.

Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.

Wasn’t aware everyone who had a card vanish has already been helped. Good to know.

I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.

Mine isn’t to complete a collection but it’s still 500K down the drain

True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.

I sent in a request for stubs purchased. It's been over 5 weeks. They were given the receipt, time stamp, method of purchase etc.

I resent a reply to the automated system one too.

NOTHING.

So credibility aside, their customer service has sucked, is sucky, and will continue to suck this season.

It's unacceptable regardless of the issue of a missing card, duplicate card, missing stub buy etc.

Coming to the forums gives people an outlet to express dissatisfaction with the ticket process.

I agree that its unacceptable but I tend to believe that there's an underlying motive why they aren't handling these tickets. One would be that they can't say with 100% certainty that you didn't spend those stubs. If they don't keep track of that kind of stuff, there's no way to retract that.

He provided proof.

Okay, so I'm gonna buy $500 worth of stubs then quickly buy a bunch of players knowing they'll handle my ticket in a few weeks from now because they're being flooded with tickets and complaints. I'll provide proof with my receipts and claim foul and demand my stubs. In a few weeks from now, they might not be able to get the data from my completed orders and therefore they can't say with certainty if I did or did not get my srubs at that time. Seriously, this stuff is not that hard to think about yourself but you already showed you're not exactly capable in that regard.

You strike me as someone who has soooo many friends. They can very easily see his proof, look at his account to see if he spent the stubs and if he didnt they can give it to him. Is that enough for you mr rocket scientist?

Whatever, go pick more duplicate cards and come cry about it here.

You've made 5,000 posts in a year and a half...? Are they all toxic?

Wow you REALLY are that dumb lmao. These forums have been around for so much longer. The date joined isn't accurate, been around for so many years

It says you joined January 18, 2020. I'm sorry if thats wrong but how is that on me lmao. Idk what your problem with me is but you gotta relax

Because you're making assumption and you don't know anything. So better to not say anything sometimes and don't risk looking dumb. "Sometimes it's better to be silent and risk being perceived stupid, or speak and take away all the doubt".

Its midday on a thursday, do you have nothing better to do?

It's nearly 10pm where I'm at. You do know the world is larger than the timezone you live in, right? Nothing surprises me at this point so I'm just double checking if you're actually aware or not.

Thats the reason I said midday and not 3:49 since the vast majority of this game is on the western hemisphere. Oh, but wait, I'm stupid. Is it the western or eastern hemisphere? Oh shoot sorry i shouldve assumed youre in a part of the world where it is 10 pm. Shoot, my bad.

Well there you go, another wrong assumption. There's been quite a few in this thread, at least you're aware of this one. I'll take that as progress.

Wow, I'm learning! You should become a teacher, unless I am assuming wrong again and you are already a fully grown adult

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hoboadam_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.

Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy

Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.

How do you know one of his cards didn’t just vanish? It didn’t say in his post.

Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.

Wasn’t aware everyone who had a card vanish has already been helped. Good to know.

I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.

Mine isn’t to complete a collection but it’s still 500K down the drain

True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.

I sent in a request for stubs purchased. It's been over 5 weeks. They were given the receipt, time stamp, method of purchase etc.

I resent a reply to the automated system one too.

NOTHING.

So credibility aside, their customer service has sucked, is sucky, and will continue to suck this season.

It's unacceptable regardless of the issue of a missing card, duplicate card, missing stub buy etc.

Coming to the forums gives people an outlet to express dissatisfaction with the ticket process.

I agree that its unacceptable but I tend to believe that there's an underlying motive why they aren't handling these tickets. One would be that they can't say with 100% certainty that you didn't spend those stubs. If they don't keep track of that kind of stuff, there's no way to retract that.

He provided proof.

Okay, so I'm gonna buy $500 worth of stubs then quickly buy a bunch of players knowing they'll handle my ticket in a few weeks from now because they're being flooded with tickets and complaints. I'll provide proof with my receipts and claim foul and demand my stubs. In a few weeks from now, they might not be able to get the data from my completed orders and therefore they can't say with certainty if I did or did not get my srubs at that time. Seriously, this stuff is not that hard to think about yourself but you already showed you're not exactly capable in that regard.

You strike me as someone who has soooo many friends. They can very easily see his proof, look at his account to see if he spent the stubs and if he didnt they can give it to him. Is that enough for you mr rocket scientist?

Whatever, go pick more duplicate cards and come cry about it here.

You've made 5,000 posts in a year and a half...? Are they all toxic?

Wow you REALLY are that dumb lmao. These forums have been around for so much longer. The date joined isn't accurate, been around for so many years

It says you joined January 18, 2020. I'm sorry if thats wrong but how is that on me lmao. Idk what your problem with me is but you gotta relax

Because you're making assumption and you don't know anything. So better to not say anything sometimes and don't risk looking dumb. "Sometimes it's better to be silent and risk being perceived stupid, or speak and take away all the doubt".

Its midday on a thursday, do you have nothing better to do?

It's nearly 10pm where I'm at. You do know the world is larger than the timezone you live in, right? Nothing surprises me at this point so I'm just double checking if you're actually aware or not.

Thats the reason I said midday and not 3:49 since the vast majority of this game is on the western hemisphere. Oh, but wait, I'm stupid. Is it the western or eastern hemisphere? Oh shoot sorry i shouldve assumed youre in a part of the world where it is 10 pm. Shoot, my bad.

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hoboadam_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.

Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy

Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.

How do you know one of his cards didn’t just vanish? It didn’t say in his post.

Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.

Wasn’t aware everyone who had a card vanish has already been helped. Good to know.

I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.

Mine isn’t to complete a collection but it’s still 500K down the drain

True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.

I sent in a request for stubs purchased. It's been over 5 weeks. They were given the receipt, time stamp, method of purchase etc.

I resent a reply to the automated system one too.

NOTHING.

So credibility aside, their customer service has sucked, is sucky, and will continue to suck this season.

It's unacceptable regardless of the issue of a missing card, duplicate card, missing stub buy etc.

Coming to the forums gives people an outlet to express dissatisfaction with the ticket process.

I agree that its unacceptable but I tend to believe that there's an underlying motive why they aren't handling these tickets. One would be that they can't say with 100% certainty that you didn't spend those stubs. If they don't keep track of that kind of stuff, there's no way to retract that.

He provided proof.

Okay, so I'm gonna buy $500 worth of stubs then quickly buy a bunch of players knowing they'll handle my ticket in a few weeks from now because they're being flooded with tickets and complaints. I'll provide proof with my receipts and claim foul and demand my stubs. In a few weeks from now, they might not be able to get the data from my completed orders and therefore they can't say with certainty if I did or did not get my srubs at that time. Seriously, this stuff is not that hard to think about yourself but you already showed you're not exactly capable in that regard.

You strike me as someone who has soooo many friends. They can very easily see his proof, look at his account to see if he spent the stubs and if he didnt they can give it to him. Is that enough for you mr rocket scientist?

Whatever, go pick more duplicate cards and come cry about it here.

You've made 5,000 posts in a year and a half...? Are they all toxic?

Wow you REALLY are that dumb lmao. These forums have been around for so much longer. The date joined isn't accurate, been around for so many years

It says you joined January 18, 2020. I'm sorry if thats wrong but how is that on me lmao. Idk what your problem with me is but you gotta relax

Because you're making assumption and you don't know anything. So better to not say anything sometimes and don't risk looking dumb. "Sometimes it's better to be silent and risk being perceived stupid, or speak and take away all the doubt".

Its midday on a thursday, do you have nothing better to do?

@hoboadam_psn said in Day: I've lost count of asking the devs for any sort of help:

@pats1124_psn said in Day: I've lost count of asking the devs for any sort of help:

I’ve got sympathy for OP. It hasn’t happened to me this year (0 submitted) tickets. But back in 18 when I did submit a couple of tickets they were all addressed in a couple of days. Sounds to me like they are short staffed and/or just don’t care, which would be sad.

If it's staff, there are temp agencies for this sort of stuff...

I really think they don't care. Their lack of accountability for flaws this year, and their blind prioritizing of things customer service wise is telling.

He'll, I got a two day ban for a slur, when people spew daily, cursing, hidden toxicity and outright vulgar behavior, with no action taken.

They've soured one of their biggest fans here.

Yeah I completely agree with you. It's insane. Then you got people in the forums just spreading toxicity instead of us all being together. They always say madden forums are toxic and then treat these the same way

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hoboadam_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.

Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy

Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.

How do you know one of his cards didn’t just vanish? It didn’t say in his post.

Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.

Wasn’t aware everyone who had a card vanish has already been helped. Good to know.

I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.

Mine isn’t to complete a collection but it’s still 500K down the drain

True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.

I sent in a request for stubs purchased. It's been over 5 weeks. They were given the receipt, time stamp, method of purchase etc.

I resent a reply to the automated system one too.

NOTHING.

So credibility aside, their customer service has sucked, is sucky, and will continue to suck this season.

It's unacceptable regardless of the issue of a missing card, duplicate card, missing stub buy etc.

Coming to the forums gives people an outlet to express dissatisfaction with the ticket process.

I agree that its unacceptable but I tend to believe that there's an underlying motive why they aren't handling these tickets. One would be that they can't say with 100% certainty that you didn't spend those stubs. If they don't keep track of that kind of stuff, there's no way to retract that.

He provided proof.

Okay, so I'm gonna buy $500 worth of stubs then quickly buy a bunch of players knowing they'll handle my ticket in a few weeks from now because they're being flooded with tickets and complaints. I'll provide proof with my receipts and claim foul and demand my stubs. In a few weeks from now, they might not be able to get the data from my completed orders and therefore they can't say with certainty if I did or did not get my srubs at that time. Seriously, this stuff is not that hard to think about yourself but you already showed you're not exactly capable in that regard.

You strike me as someone who has soooo many friends. They can very easily see his proof, look at his account to see if he spent the stubs and if he didnt they can give it to him. Is that enough for you mr rocket scientist?

Whatever, go pick more duplicate cards and come cry about it here.

You've made 5,000 posts in a year and a half...? Are they all toxic?

Wow you REALLY are that dumb lmao. These forums have been around for so much longer. The date joined isn't accurate, been around for so many years

It says you joined January 18, 2020. I'm sorry if thats wrong but how is that on me lmao. Idk what your problem with me is but you gotta relax

@pats1124_psn said in Day: I've lost count of asking the devs for any sort of help:

I’ve got sympathy for OP. It hasn’t happened to me this year (0 submitted) tickets. But back in 18 when I did submit a couple of tickets they were all addressed in a couple of days. Sounds to me like they are short staffed and/or just don’t care, which would be sad.

Yeah a few years ago when something would happen it would get resolved in days. I understand there is xbox now too so they have a lot of new users and tickets, but still.

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hoboadam_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:

@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:

You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.

Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy

Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.

How do you know one of his cards didn’t just vanish? It didn’t say in his post.

Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.

Wasn’t aware everyone who had a card vanish has already been helped. Good to know.

I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.

Mine isn’t to complete a collection but it’s still 500K down the drain

True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.

I sent in a request for stubs purchased. It's been over 5 weeks. They were given the receipt, time stamp, method of purchase etc.

I resent a reply to the automated system one too.

NOTHING.

So credibility aside, their customer service has sucked, is sucky, and will continue to suck this season.

It's unacceptable regardless of the issue of a missing card, duplicate card, missing stub buy etc.

Coming to the forums gives people an outlet to express dissatisfaction with the ticket process.

I agree that its unacceptable but I tend to believe that there's an underlying motive why they aren't handling these tickets. One would be that they can't say with 100% certainty that you didn't spend those stubs. If they don't keep track of that kind of stuff, there's no way to retract that.

He provided proof.

Okay, so I'm gonna buy $500 worth of stubs then quickly buy a bunch of players knowing they'll handle my ticket in a few weeks from now because they're being flooded with tickets and complaints. I'll provide proof with my receipts and claim foul and demand my stubs. In a few weeks from now, they might not be able to get the data from my completed orders and therefore they can't say with certainty if I did or did not get my srubs at that time. Seriously, this stuff is not that hard to think about yourself but you already showed you're not exactly capable in that regard.

You strike me as someone who has soooo many friends. They can very easily see his proof, look at his account to see if he spent the stubs and if he didnt they can give it to him. Is that enough for you mr rocket scientist?

Whatever, go pick more duplicate cards and come cry about it here.

You've made 5,000 posts in a year and a half...? Are they all toxic?