Day: I've lost count of asking the devs for any sort of help
-
Devs. We know you see these please just help us it is such a simple fix.
Multiple people either have missing 42 series affinity one players or have multiple of one player and cannot select one because they already chose 5.Why can't you add an exchange? Why can't you make them sellable? This fix should be so tremendously easy so the fact it has taken you guys over 6 weeks to even respond to us is crazy
You guys make a huge deal about Jackie and Mariano and now there are a lot of paying customers who cant get them. I know people have to be annoyed reading this on the forum, I am annoyed I have to keep asking. Should be so easy and yet all the devs do is ignore
-
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
-
My ticket is about personal information showing up where it shouldn't be, which honestly is possibly more critical than a missing card (sorry to everyone experiencing that, btw). The reply to my ticket was, 'are you still experiencing this issue?' I replied yes but haven't heard anything on the follow-up. It's been nearly two months all told, now. I don't understand why they had to ask me rather than just looking into the issue and fixing it when they viewed my ticket initially.
-
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
-
You think posting on a message board is going to be more effective in fixing a bug than the bug report screen?
-
I cant even see my own universal profile, I can see all my friends. but not mine.
-
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
-
Been over a month since I sent into my Freeman ticket.
No response.
Why help? The community keeps spending money on stubs while complaining.
-
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Baseball season is 6 months,8 months if you count spring training and postseason.
and they released content in december and January last year, so....just a little more than 5 months. -
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
-
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
-
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
-
@painpa_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Baseball season is 6 months,8 months if you count spring training and postseason.
and they released content in december and January last year, so....just a little more than 5 months.But the majority of people aren’t playing the entirety of that
-
Still have a 500K live series card disappear on me that hasn’t been solved.
Really frustrating
-
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
-
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
-
@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.
-
Yes happened to me too and the game froze up and ended up getting 2 Stantons when I selected Bo submitted ticket also waiting for response from SDS .
-
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.
I just don’t know what else to do, submitted a ton of pictures and whatnot. Followed up on my ticket 3 times
-
@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.
I just don’t know what else to do, submitted a ton of pictures and whatnot. Followed up on my ticket 3 times
Yeah I hear ya and I believe you, but I honestly think they don't or they would've fixed it by now.
