Day: I've lost count of asking the devs for any sort of help
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@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Baseball season is 6 months,8 months if you count spring training and postseason.
and they released content in december and January last year, so....just a little more than 5 months. -
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
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@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
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@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
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@painpa_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Baseball season is 6 months,8 months if you count spring training and postseason.
and they released content in december and January last year, so....just a little more than 5 months.But the majority of people aren’t playing the entirety of that
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Still have a 500K live series card disappear on me that hasn’t been solved.
Really frustrating
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@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
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@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
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@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.
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Yes happened to me too and the game froze up and ended up getting 2 Stantons when I selected Bo submitted ticket also waiting for response from SDS .
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@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.
I just don’t know what else to do, submitted a ton of pictures and whatnot. Followed up on my ticket 3 times
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@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.
I just don’t know what else to do, submitted a ton of pictures and whatnot. Followed up on my ticket 3 times
Yeah I hear ya and I believe you, but I honestly think they don't or they would've fixed it by now.
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@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Do you know how you sound? You act like some people are more important simply because some people made mistakes. Get help
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@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Do you know how you sound? You act like some people are more important simply because some people made mistakes. Get help
Wow you're so dumb is that's your take on what I said. Why don't you buy some glasses yo make sure you pick the right card next time and don't take your frustration out on me.
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@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Do you know how you sound? You act like some people are more important simply because some people made mistakes. Get help
Wow you're so dumb is that's your take on what I said. Why don't you buy some glasses yo make sure you pick the right card next time and don't take your frustration out on me.
What? You're saying that SDS is prioritizing other people ahead of people who made mistakes..
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@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Do you know how you sound? You act like some people are more important simply because some people made mistakes. Get help
Wow you're so dumb is that's your take on what I said. Why don't you buy some glasses yo make sure you pick the right card next time and don't take your frustration out on me.
What? You're saying that SDS is prioritizing other people ahead of people who made mistakes..
Not even close but I'm done with you so good luck with your card and everything else.
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@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Do you know how you sound? You act like some people are more important simply because some people made mistakes. Get help
Wow you're so dumb is that's your take on what I said. Why don't you buy some glasses yo make sure you pick the right card next time and don't take your frustration out on me.
What? You're saying that SDS is prioritizing other people ahead of people who made mistakes..
Not even close but I'm done with you so good luck with your card and everything else.
Lol okay, its pretty much exactly what you said maybe not what you meant but definitely how it came off. Thank you
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@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.
I sent in a request for stubs purchased. It's been over 5 weeks. They were given the receipt, time stamp, method of purchase etc.
I resent a reply to the automated system one too.
NOTHING.
So credibility aside, their customer service has sucked, is sucky, and will continue to suck this season.
It's unacceptable regardless of the issue of a missing card, duplicate card, missing stub buy etc.
Coming to the forums gives people an outlet to express dissatisfaction with the ticket process.
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@hoboadam_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.
I sent in a request for stubs purchased. It's been over 5 weeks. They were given the receipt, time stamp, method of purchase etc.
I resent a reply to the automated system one too.
NOTHING.
So credibility aside, their customer service has sucked, is sucky, and will continue to suck this season.
It's unacceptable regardless of the issue of a missing card, duplicate card, missing stub buy etc.
Coming to the forums gives people an outlet to express dissatisfaction with the ticket process.
I agree that its unacceptable but I tend to believe that there's an underlying motive why they aren't handling these tickets. One would be that they can't say with 100% certainty that you didn't spend those stubs. If they don't keep track of that kind of stuff, there's no way to retract that.
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@hoboadam_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@hikes83_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@genopolanco_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
@markdif01_psn said in Day: I've lost count of asking the devs for any sort of help:
@raesone_psn said in Day: I've lost count of asking the devs for any sort of help:
You could simply submit a ticket and they'll correct it for you. It can take a while before they handle your request, but according to some other users on this forum they do correct it. Gotta be a little patient about it.
Submitting a ticket was the first thing i did and its been weeks, the game cycle is about 4 or 5 months max and to be waiting over 25% of the game cycle just for a response is crazy
Yeah I hear you, that does suck. But nobody picked the wrong card for you, you did that.
How do you know one of his cards didn’t just vanish? It didn’t say in his post.
Because if that would be the case, they'd have helped you by now based on the content of the ticket you submitted. The people who picked double, albeit unintentional, are considered less of a priority for the reasons I just explained.
Wasn’t aware everyone who had a card vanish has already been helped. Good to know.
I was denied 20 points in the BR program from a BR run a few weeks ago when I went 12-0, I sent them an email and they replied less than 2 weeks later. I had finished the program by then, by they compensated me nonetheless for my inconvenience. You think they handle these sort of requests if there are actual vanishing card tickets still open that's preventing people to complete collections? Nah.
Mine isn’t to complete a collection but it’s still 500K down the drain
True but in that case I tend to believe they don't consider your ticket credible. Or they would've fixed it by now, I'm fairly certain of it.
I sent in a request for stubs purchased. It's been over 5 weeks. They were given the receipt, time stamp, method of purchase etc.
I resent a reply to the automated system one too.
NOTHING.
So credibility aside, their customer service has sucked, is sucky, and will continue to suck this season.
It's unacceptable regardless of the issue of a missing card, duplicate card, missing stub buy etc.
Coming to the forums gives people an outlet to express dissatisfaction with the ticket process.
People like you understand the forums.
