Probably unpopular as this is ALL OVER Twitter, but I think two things are getting mixed together here.
The strike zone update seems pretty simple: it’s visual. The logic didn’t change. If the ball clips the zone, it’s a strike, and that’s how it was already working - we just didn't see the "correct" box. Now, the box is smaller / more accurate. Annoying to adjust to? Maybe. But I don’t think that’s some huge gameplay change as the box disappears as you're swinging anyway.
The PCI shrinkage thing is different. The communication around it was bad, and I get why people are pissed. But the actual logic makes sense to me. A hanging curve should be easier to square up than a dotted slider down and away. I know it’s a video game, but by that same logic, every perfect-perfect should be a hit and every bad swing should be an out. There still has to be some balance between input, ratings, pitch quality, and baseball randomness.
I’m not saying the game is perfect. There are definitely things that drive me nuts. I just still like playing it, and I think some of this is getting taken to the worst possible interpretation.
For me, the strike zone thing is basically nothing. The PCI thing makes sense in theory, even if it sucks. The biggest issue is the communication around it.