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@SavageSteve74_PSN I mean, that's the marketplace. Be happy you made whatever profits you did when you did while others were erroneously locked out.

I am back up as well. Huge thank you to @sds_joek_psn and sorry for being a pain.

@GoozeFn_PSN exactly. And if SDS can't differentiate between bots and humans, then perhaps they need to invest in some better platforms.

@SDS_JoeK_PSN

Appreciate the update here.

I did submit a support ticket a few days ago and my case has been escalated, but I’m still currently restricted with no timeline for resolution.

I completely understand the need to address bots and automation; that makes sense. But in my case (and from what I’m seeing from others), this is catching legitimate, manual activity.

Everything I’ve done has been manual. Placing orders through the app and website (including completing reCAPTCHAs repeatedly while finishing Live Series). No bots, no scripts, no automation of any kind.

I’ll admit it’s almost flattering to be flagged as a “bot” as a 40-year-old just buying and selling cards on the app; but it does highlight that something in the detection process is very, very off.

At this point I’ve been restricted for ~3 days, and it’s significantly impacting how I engage with the game. The marketplace is a huge part of that experience for many of us... especially the full-time workers who are spending real money on your game.

I’d really appreciate any clarity on expected timelines for reviews, and hope the team is taking a close look at how many legitimate players are getting caught in this.

@Onix_Savage22_PSN I literally never even complain - I've backed them through the hard times they've gotten. As someone who can't sit down and play 24/7, I like to engage with the game by using the app. It's my mini game, and I love doing it.

Straight up - if my access isn't restored, I'll never touch this game again.

@Stinkysman77_MLBTS meanwhile you get people in the community telling you that you have mental issues because you’re trying to get your account restored from a false flag restriction. I don’t know why I even bother sometimes. Get flagged as a bot. Berated by community members. Nice to see some good folks like you in here at least.

@Dingalious_XBL feel free to ping me on discord or twitter (same username). Going to avoid these forums, not getting any help from SDS and too many toxic people here, sadly.

@Onix_Savage22_PSN I was thinking that too - but then it just dawned on me also that you can usually skip 1 card series, right? I have Tatis, but I need a good 30 cards @ roughly 320K stubs to get Garcia. Doesn't feel worth it to me if you're able to skip.

@Dolenz_PSN but even then, there are creators who do logo services and expect their logos to carry over from year to year.
Maybe they just need a team that audits them and removes anything bad. Honestly they can probably even do this with AI.

They just need to figure it out - even if they start fresh, they need a process that prohibits the garbage from going up there.

It’s down for everyone

@Stinkysman77_MLBTS Interesting. I am talking to several folks on Discord & Twitter that have gotten nothing or just the boilerplate response - yet have been locked out for days. While I appreciate the update from Joe, submitting a ticket has done absolutely nothing.

I'm just going to continue to fall behind, and then at that one point - I'll move my focus to something entirely different and never think about / play this game again.

My account’s marketplace access on the Companion App was restricted today and I’m trying to understand why.

All I was doing was completing Live Series by placing buy orders — a lot of it through the website. I had to repeatedly complete reCAPTCHAs while doing this, so everything was clearly manual.

No bots, no scripts, no third-party tools — just using the marketplace as intended.

I also enjoy flipping cards as a “mini game” within Diamond Dynasty — buying and selling cards on the market is something I spend a lot of time on... and enjoy it even more than playing the game.

If the restriction is tied to volume or speed of orders, that’s concerning, because this was normal activity. Buying and selling cards — even at scale — is a core part of how many of us engage with the market and the game. I mean, isn't this what Diamond Dynasty is all about?.

I’ve submitted a ticket already, but wanted to post here to see if others have experienced the same thing and to get clarification from San Diego Studio on what specifically triggers this.

This is obviously a false flag, so I’m hoping it can be reviewed and resolved quickly.

If flipping — buying and selling cards on the marketplace — is now being restricted (which isn't in the TOS), that needs to be clearly communicated, because it’s a fundamental part of how Diamond Dynasty is played. You can't just go around banning people... your PAYING customers.

@GoozeFn_PSN I would follow up on your ticket, and ask for Zoe. Reply to any email you may have gotten. Don't put in a new ticket.

@jcassaro44_PSN While I get the 20 orders each, buying and selling cards on the app is what it's for. To only limit it for people that are using it to flip - that's a load of BS. It's part of the game and SDS makes 10% from sales + has screwed over many people with their "buy all for collection" feature which is quite literally buying dupes and stealing stubs.

You also can't make this type of change and not tell people about it. If you want to "limit" it, you need to have a counter so people can see how many cards they can buy and sell.... and even that is lame AF.

Quite literally they are ruining this game. One thing after another.

@SiberiaTigerCub_PSN YEP, same. Not touching the game until they restore me... and even then, I want a formal apology. They let people run cheats, put bots in the market... appears they put THEIR OWN bots in the market, they manipulate it, adjust caps - and then put handcuffs on people who do nothing wrong. If I'm not back up today, I am uninstalling the game and will continue to put in tickets until I get a refund.

@Onix_Savage22_PSN dude first off, I was joking with that. Second, I had backed up your spam posts and you're going to drop that [censored] on me. Get out of here.

@aaronjw76_PSN 100% wrong. I flip only live series cards and have done absolutely NOTHING you're not supposed to. SDS either thinks I'm a bot, or they don't like that I am able to make stubs by flipping. Still am not touching the game until they fix this. 0 communication. 0 response on Twitter or support tickets.

@Onix_Savage22_PSN I was joking about the formal apology, clearly they aren't doing that. Some people cannot sense sarcasm, and instead need to be rude about it. But all good.

@Stinkysman77_MLBTS how were you able to get a hold of them? I get I'm super annoying but this has been going on all week to innocent people. I see some people are getting theirs resolved, but how can it possibly take this long?

I have only gotten notifications on my phone while I’m actively playing the game. It’s been that way for me since last year.