Community Forum

@SDS_JoeK_PSN Thank you! I did receive a response for the ticket (from Zoe) but a response here is twice as good. I did respond back on the ticket since I have an idea of what the specific action I did was flagging my account. Not sure if you’re also able to help answer that here, or if it’s best left on the ticket. And I completely understand that legitimate users will get caught as you attack the bots.

Just happy the team’s looking into each of our issues. Thanks and hopefully everyone else in this thread will be getting their ticket responses soon.

@Oliver230230230_PSN Same. Started working just now on the app but no response on ticket. Makes me hesitant to use the app since don’t want to go through this a third time.

I appreciate your responses and clarifying your roll here @manu__sds_mlbts But the fact remains we sent tickets and they are not being responded to in what feels like a timely manner. So we are left in the dark. I did describe the issue in length on the ticket, and have even replied with updates. The worst part of it being that we played by the rules, got restricted, and there will be no compensation. I never do the glitches to earn packs/stubs (mini-season glitch) since I only play this and one other game so don’t want to even get close to something that will ban me. But seeing accounts that abused that still have full access to the game is just frustrating. Maybe the support team is really that backed up with tickets, but it really just sucks, so thank you for what you are able to do/pass along.

Same boat for me. I’m giving some grace at this point, since I submitted my ticket late Thursday. But seeing responses to other concerns while being neglected is wearing thin for me. App updated this morning but still restricted.

Happening to me as well. Ticket submitted almost 2 days ago and no response. Updated this morning and instead of error occurred it now says account is restricted. Can place orders in game, but the bots are still immediately outbidding so it feels pointless. Tough to engage with the game when you hear so many others are being caught in the ban waves while the bots are still active.

@Dolenz_PSN

(Sorry for long response in advance)

Two biggest ones for me would be variety and a wheel. There’s still the second and third drops coming, but atleast the program can be completed before these. Last year the gatekeeping until later drops was annoying so atleast that’s an improvement.

For variety I liked that the first two events wins would progress, but maybe a win shouldn’t have been as rewarding since it was one of the fastest MP programs to finish. I did like that there were multiple paths to completion, so you didn’t have to do every single mission. Having event programs/cards is great, just will have to see what today brings for Jackie Robinson Day. Really just annoyed about the Ks, but pretty sure that’s most people.

As far as a wheel, I’m sure SDS is scared of balancing that and people abusing it. But that’s why it can be an iterative process. Stick rewind packs in those, Deluxe Choice Packs, Saint Patrick’s Day and the Choice WBC pack with Ohtani/Judge or packs that didn’t have collections with them.

Missed opportunity to have the LCS cards again (Webb and Rosario) along with WS cards, since we don’t have BR cards. I get it was WBC, but as someone who has never reached top ranks that was a goal I set for myself. Got close, but fell short. I never played against any of those cards, but did buy Webb for myself since I typically enjoy his cards.