Happening to me as well. Ticket submitted almost 2 days ago and no response. Updated this morning and instead of error occurred it now says account is restricted. Can place orders in game, but the bots are still immediately outbidding so it feels pointless. Tough to engage with the game when you hear so many others are being caught in the ban waves while the bots are still active.
ArcPrime126_XBL
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I appreciate your responses and clarifying your roll here @manu__sds_mlbts But the fact remains we sent tickets and they are not being responded to in what feels like a timely manner. So we are left in the dark. I did describe the issue in length on the ticket, and have even replied with updates. The worst part of it being that we played by the rules, got restricted, and there will be no compensation. I never do the glitches to earn packs/stubs (mini-season glitch) since I only play this and one other game so don’t want to even get close to something that will ban me. But seeing accounts that abused that still have full access to the game is just frustrating. Maybe the support team is really that backed up with tickets, but it really just sucks, so thank you for what you are able to do/pass along.
Now its something different
Now its something different