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Companion App V6.7.2 is out

Scheduled Pinned Locked Moved Companion App
29 Posts 12 Posters 1.5k Views
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  • whyme76_XBLW Offline
    whyme76_XBLW Offline
    whyme76_XBL
    wrote last edited by
    #20

    These restrictions do seem to be much more harsh now. I place 4 orders and I get restricted. Plus, the timer no longer displays. @manu__sds_mlbts did you roll back an update? what happened?? It was running so smoothly!!!:(

    1 Reply Last reply
    2
  • Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTS SDS
    replied to Guest last edited by
    #21

    @PittsburghPAVS_XBL

    sigh

    1 Reply Last reply
    0
  • Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTS SDS
    wrote last edited by
    #22

    Howdy,

    restrictions did not change: if you see a "slow down + timer" message, congrats you managed to surpass the upper limits I try to discover myself by tapping as fast as possible. There is a per second and per minute limit for read and write. I do not exclude that the app might glitch sometimes and send a double request and wrongly give you a 30 seconds cooldown.

    If you see "account restricted", it's something different: it would be counterproductive for the system to get into details. I also have escalated the integrity verification of the app "from 2 to 5 on a scale of 10" - this only affects Android devices: if your app is side loaded, the device compromised/rooted, etc, it will fail verification, but no honest user should be worried.

    Knight1231_MLBTSK 2 Replies Last reply
    0
  • Knight1231_MLBTSK Offline
    Knight1231_MLBTSK Offline
    Knight1231_MLBTS
    replied to Guest last edited by
    #23

    @Manu__SDS_MLBTS yet honest people like myself are getting the account restriction and not the cool down timer. And have to close out and put 5 orders so on and so forth. What is the fix for that?

    1 Reply Last reply
    5
  • Knight1231_MLBTSK Offline
    Knight1231_MLBTSK Offline
    Knight1231_MLBTS
    replied to Guest last edited by Knight1231_MLBTS
    #24

    @Manu__SDS_MLBTS does it have to do with daily orders? I mainly do silver to golds and it was working great all day today with the cool down counter. Putting in orders. Exchange. Rinse and repeat. But then this evening it started back with the annoying account restriction after 5 orders.

    Some transparency would be helpful on why it is happening so that humans can avoid doing it.

    Manu__SDS_MLBTSM 1 Reply Last reply
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  • Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTS SDS
    replied to Guest last edited by
    #25

    @Knight1231_MLBTS

    annoying account restriction after 5 orders
    

    That's a glitch I'm investigating now

    1 Reply Last reply
    1
  • Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTSM Offline
    Manu__SDS_MLBTS SDS
    wrote last edited by
    #26

    Howdy,

    restarting the app now should clear this 3rd party failure!

    whyme76_XBLW Knight1231_MLBTSK DrBear100_PSND 3 Replies Last reply
    0
  • whyme76_XBLW Offline
    whyme76_XBLW Offline
    whyme76_XBL
    replied to Guest last edited by
    #27

    @Manu__SDS_MLBTS

    Unfortunately not it seems. I just restarted the app like you said, plus you can see the timestamp in the upper left for reference, but here is a visual if that helps. Thank you for your continued efforts! https://share.icloud.com/photos/0f6XET1V3qeBeZEoUY6od5tAg

    Dan

    1 Reply Last reply
    3
  • Knight1231_MLBTSK Offline
    Knight1231_MLBTSK Offline
    Knight1231_MLBTS
    replied to Guest last edited by
    #28

    @Manu__SDS_MLBTS it did not. Still getting the restriction.

    Should I try deleting the app and reinstalling?

    1 Reply Last reply
    3
  • DrBear100_PSND Offline
    DrBear100_PSND Offline
    DrBear100_PSN
    replied to Guest last edited by
    #29

    @Manu__SDS_MLBTS

    Thank you for the amazing communication as always. I can definitely tell you do care.

    I have an android, unfortunately. My company provides it for me so I can't complain too much.

    Yes, I am still getting restrictions. Putting in buy orders , I can do 5 before a 30-45 second cooldown, I timed it. Like I said, not a bad middle ground for restrictions. But, sell orders, when I am selling off gold dupes from doing silver exchanges I can get 2 or 3 and then a cooldown. That cooldown is very random, anywhere from 30 seconds to couple minutes, it's needles in my eyeballs painful.

    1 Reply Last reply
    1

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