Companion App V6.7.1 is out
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Got the restricted alert on the app 7 hours ago, switched off the phone, played on the console. Just thought I’d open the app now to sell some of what’s becoming a stupidly large backlog of cards and I’m still restricted?
Anyone else in this situation or do SDS assume I’ve transitioned into a robot?
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Just tried logging on to the website marketplace page and as soon as I click on a card up pops the restricted message.
Is there any way to check if I’ve somehow been banned? Cause this restriction has lasted a mental amount of time here.
Console works perfectly fine, but the app and the website here won’t let me do [censored]
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Back to where I can't login. I get "an error occurred when trying to login" after selecting xbox.
I can login on the website, just not the app, which seems to be the same issue that was happening a few days ago.
Psy
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@gary-hoggatt_psn @thecaffeineking_mlbts @psylockesmythe_xbl @alexhumecki1310_xbl
none of yours account are banned or restricted
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@Manu__SDS_MLBTS I didn't think it I was restricted or banned. I'm just posting that I'm back having the same issue that I was having 6 days ago. I can log into the website just fine and place buy and sell orders, I just can't log into the app again.
I don't know if the issue is with Microsoft or SDS.
Psy
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Here are screenshots of what I’m experiencing on the app, it sounds like there are different issues for different people occurring that are unrelated to account restrictions:
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@gary-hoggatt_psn @thecaffeineking_mlbts @psylockesmythe_xbl @alexhumecki1310_xbl
none of yours account are banned or restricted
I get that I'm not REALLY banned or restricted, but I keep getting the restricted message every 4 transactions in the app, and can't continue without closing and re-opening the app.
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@Gary-Hoggatt_PSN that happened to me last night and was happy to see this morning it was working again. It may be something after so many notices it puts it to sleep for x hours.
I’ve been much more careful today and just closing app after every 2 buy or sell bids
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@Manu__SDS_MLBTS whatever you did, I appreciate it. I’m back in now.
Obviously I wanna avoid this again, so any advice on what to do? How many seconds do I give it until I list the next item?
I basically have a system where I open the packs on the console, then after a while I’ll go through pack history on the app and just list things as quick as I can to get it over and done with. Usually it’s bronzes and silvers (standard packs).
Should I be giving it 10 seconds between listing something and then touching the screen again?
The way I do it, it’s an absolute nightmare finding my place again if I close down the app and reboot.
Any advice would be great.
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Never mind. Just went to quick sell 2 of the same bronzes then 4 of the same commons and I’m restricted again.
It’s becoming too much of a chore for me to use in this state. I’m gonna sack of the show 26 and start a OOTP save for a while until this is usable again.
Thanks again for your help
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We will do a Friday night tuning of the algorithms. Give me a couple of hours.
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I can't even get logged in to the app right now.
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Howdy,
all my filters will be turned off at
23H00 Pacific- ya'll let me know if all things get better! -
Whatever you did fixed my issues. Thank you
