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Refund

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  • Easy_Duhz_It__PSNE Offline
    Easy_Duhz_It__PSNE Offline
    Easy_Duhz_It__PSN
    wrote on last edited by
    #3

    You dont have to refund. It should give an option to just pay the $30 for the upgrade.

    Streby14_XBLS 1 Reply Last reply
    1
  • PAinPA_PSNP Offline
    PAinPA_PSNP Offline
    PAinPA_PSN
    replied to Guest on last edited by
    #4

    @Streby14_XBL said in Refund:

    Re: MLB The Show 25

    If I already pre order the standard edition can I get refunded if I pre order the deluxe edition?

    You have to contact customer support from the console you purchased them on.
    It should have recognized that you had the one version and just charged the difference to upgrade,but they should do a refund for the base version,you just have to explain to them what happened.

    Streby14_XBLS 1 Reply Last reply
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  • Streby14_XBLS Offline
    Streby14_XBLS Offline
    Streby14_XBL
    replied to Guest on last edited by
    #5

    @jake98833_PSN
    Xbox

    1 Reply Last reply
    0
  • Streby14_XBLS Offline
    Streby14_XBLS Offline
    Streby14_XBL
    replied to Guest on last edited by
    #6

    @Easy_Duhz_It__PSN

    I will check. I’m on Xbox so I’m not sure if it’s different from PlayStation

    1 Reply Last reply
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  • Streby14_XBLS Offline
    Streby14_XBLS Offline
    Streby14_XBL
    replied to Guest on last edited by
    #7

    @PAinPA_PSN

    Thank you! I am on Xbox so I will check tonight.

    jake98833_PSNJ 1 Reply Last reply
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  • jake98833_PSNJ Offline
    jake98833_PSNJ Offline
    jake98833_PSN
    replied to Guest on last edited by
    #8

    @Streby14_XBL said in Refund:

    @PAinPA_PSN

    Thank you! I am on Xbox so I will check tonight.

    Xbox is so much better; you can do everything through the console without waiting on hold. I've gotten my money back on bad games by claiming I bought the wrong version, and I have yet to be denied a refund. Sony is terrible with refunds, though.

    Streby14_XBLS 1 Reply Last reply
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  • Streby14_XBLS Offline
    Streby14_XBLS Offline
    Streby14_XBL
    replied to Guest on last edited by
    #9

    @jake98833_PSN

    So do I just have to contact customer service? I appreciate all the responses!

    jake98833_PSNJ 1 Reply Last reply
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  • jake98833_PSNJ Offline
    jake98833_PSNJ Offline
    jake98833_PSN
    replied to Guest on last edited by
    #10

    @Streby14_XBL said in Refund:

    @jake98833_PSN

    So do I just have to contact customer service? I appreciate all the responses!

    No, it's simpler than that. Go to your Xbox home screen, hit the home button on the controller, scroll to the Home, profile, and system tab, go down to the Xbox Support text and click on it. Hit the search bar in the upper right corner and type "refund digital games," then click on "About digital game refunds." On the next page, click the PC/mobile option. This should bring up a barcode, but you can just use the Edge web browser. Click "Open here" at the bottom of the page.

    Scroll down until you see an option to sign in and enter your password. This should bring up your recently purchased games; choose the game you want and start your refund process. You should receive your refund in about an hour.

    Streby14_XBLS 1 Reply Last reply
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  • Streby14_XBLS Offline
    Streby14_XBLS Offline
    Streby14_XBL
    replied to Guest on last edited by
    #11

    @jake98833_PSN

    I really appreciate all the help! I just wanted to make sure I wouldn’t get charged for 2 different versions of the game.

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  • Easy_Duhz_It__PSNE Offline
    Easy_Duhz_It__PSNE Offline
    Easy_Duhz_It__PSN
    wrote on last edited by Easy_Duhz_It__PSN
    #12

    So much easier on PS lol. No refunds involved. If you buy the standard version, they give you the option to upgrade to deluxe for $30. But yeah its so much better on Xbox lol

    Streby14_XBLS jake98833_PSNJ 2 Replies Last reply
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  • Streby14_XBLS Offline
    Streby14_XBLS Offline
    Streby14_XBL
    replied to Guest on last edited by
    #13

    @Easy_Duhz_It__PSN that’s so much nicer! I was able to get my refund and get the deluxe instead!

    1 Reply Last reply
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  • jake98833_PSNJ Offline
    jake98833_PSNJ Offline
    jake98833_PSN
    replied to Guest on last edited by
    #14

    @Easy_Duhz_It__PSN said in Refund:

    So much easier on PS lol. No refunds involved. If you buy the standard version, they give you the option to upgrade to deluxe for $30. But yeah its so much better on Xbox lol

    Well, if you attempted to refund a digital game through PSN, they would tell you that you weren't eligible, even if you only played the game once, until, of course, they were sued by Australia for consumer rights violations and illegal business practices. But yeah, Xbox is bad.

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