Can’t login to companion app
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I have linked my account to my show account. but I can not get my account on to the app. it always sends me to safari and I can’t use the app. I play on a Nintendo switch. I have reloaded the app deleted my cache in safari and it has still failed every time. I try to login it says an error has accorded.
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@greengecko said in Can’t login to companion app:
I have linked my account to my show account. but I can not get my account on to the app. it always sends me to safari and I can’t use the app. I play on a Nintendo switch. I have reloaded the app deleted my cache in safari and it has still failed every time. I try to login it says an error has accorded.
Hmmm perhaps try on a different device maybe someone else there at home or a buddies phone - this will at least help to see if it’s just something in your settings or an actual problem with your account. Just a thought. I know personally I once got a little too fast and loose with the ‘experimental features’ in safari and couldn’t get anything to work correctly until I finally disabled the right thing. I know it’s a weak answer but without more details that’s the best I can conjure at the moment but don’t lose hope because there’s a very good chance that when one of the right fellas on here sees your post I’m sure you’ll get some better help than me - I dont even rank as a layman compared to most on here but I wanted to try and give you at least somewhere to possibly start. Best of luck to ya
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The same thing happened to me and I did everything I was supposed to but it didn’t work
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I can’t sign in to the app with my Xbox account it keeps signing using my other Xbox account
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Howdy,
this guide will be updated as necessary, but the instructions are still valid: https://theshow.com/your-guide-to-sign-in-to-the-mlb-the-show-companion-app
The app's authentication system integrates with various third-party platforms, each with its unique requirements and behaviors. This means your session is managed by these external systems, and we access your information as needed. It's important to note that logging out of the app does not automatically log you out from these third-party services. To fully disconnect, you may need to use the "Are you experiencing login issues?" link. This tool is crucial for clearing credentials effectively, a practice I rely on frequently to switch between accounts.
We've rigorously tested the app with PSN, Xbox, and Nintendo Switch accounts and are confident in its functioning logic. However, due to the complexity of the setup, there might be exceptions. We encourage you to follow the guide closely and reach out with any feedback or issues you encounter. Your insights are invaluable to us and help improve the experience for everyone.
Thank you for being a part of our community!
Together, we can make the MLB The Show Companion App better for all. -
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