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Twitch Drops Thread

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  • Collin_SDS_PSNC Offline
    Collin_SDS_PSNC Offline
    Collin_SDS_PSN SDS
    wrote on last edited by
    #1

    We recently made some changes on how to link your account for Twitch Drops. Below are instructions on how to link your account as a viewer and instructions on what to do if you plan on broadcasting and want your stream to be Drops Enabled.

    Account Linking

    To earn Twitch Drops you much have an MLB The Show Account, your platform account (PlayStation, Xbox, Nintendo Switch) connected to your MLB The Show Account, and your Twitch account connected to your MLB The Show Account.

    Step 1

    Create an MLB The Show Account here. Once you create your account page should look like this.
    twitchdrops.001.jpg

    Step 2

    Link your PlayStation, Xbox, or Nintendo Switch account to your MLB The Show Account.
    You can generate your unique link code in-game by going to My Profile within Universal Profile and selecting Link Account.
    Follow the instructions provided in-game and enter the code. Once your account is linked, it should look like this.
    twitchdrops.002.jpg

    Step 3

    Connecting your Twitch Account can be done by going to your MLB The Show Account and clicking Link. This will have you log into Twitch and authorize the connection. Make sure you link to the correct Twitch account. Once you link your account it should look like this and you can start watching and earning Twitch Packs.
    twitchdrops.003.jpg

    Broadcasters

    For broadcasters wanting to have DROP ENABLED stream, you need to do the following.
    Turn on Twitch Drops from Viewer Rewards in the account settings on Twitch.
    Screenshot 2023-08-24 at 3.35.41 PM.png

    Set the Category to MLB The Show 23 in Stream Info on Twitch.
    Screenshot 2023-08-24 at 3.33.18 PM.png

    If your account is linked correctly and Twitch Drops are enabled and the Category is set to MLB The Show 23, you should have the DROPS ENABLED tag added to your stream.

    Troubleshooting

    We did make some changes and some players link between their MLB The Show Account and Twitch needs to be reset and relinked. This requires players go unlink from both your MLB The Show Account and Twitch.

    Unlink on Twitch.tv

    To unlink your Twitch account, go to Connections within the Settings within your Twitch Account. From here find MLB The Show and click Disconnect.
    twitch.connections.jpg

    Unlink on MLB The Show Account

    To unlink Twitch from your MLB The Show Account, just click Unlink from your account page.
    twitchdrops.003.jpg

    Once you have unlinked both, start with Step 3 in the instructions above.

    Claim your Pack

    Once you have watched enough time to earn a pack you will be presented with the ability to CLAIM your pack. You must do this for the back to be added to your inventory. Also you must claim any pending packs before any future time is counted. So make sure you claim those packs.

    My Packs didn't arrive after claiming?!

    In some scenarios packs may not arrive to your in-game inventory after claiming on Twitch. One thing you can try is to close and restart MLB The Show 23 on the platform you are playing on. Please note, that just rebooting your machine may not work as the game could be in a suspended state, so make sure you close or quit the title on the platform you are playing on and then restart MLB The Show 23.

    Support Portal

    In the scenario that you are not earning or packs are not being delivered to your MLB The Show 23 inventory, you can submit a ticket from our support page.
    To help us identify the issue, please include your MLB The Show Account Name, your PlayStation, Xbox or Nintendo Switch name and your Twitch account name in the ticket. This will help us identify and resolve any issues quicker.

    1 Reply Last reply
    0
  • Collin_SDS_PSNC Collin_SDS_PSN pinned this topic on
  • jaychvz_XBLJ Offline
    jaychvz_XBLJ Offline
    jaychvz_XBL
    wrote on last edited by
    #2

    If you are already linked , do you have to re link ? Because I was linked last time . Or is this thread for new links

    Collin_SDS_PSNC 1 Reply Last reply
    2
  • Collin_SDS_PSNC Offline
    Collin_SDS_PSNC Offline
    Collin_SDS_PSN SDS
    replied to Guest on last edited by
    #3

    @jaychvz_XBL said in Twitch Drops Thread:

    If you are already linked , do you have to re link ? Because I was linked last time . Or is this thread for new links

    You shouldn't have to relink if your account looks like Step 3, so an MLB The Show Account with an PlayStation, Xbox or Switch account linked AND Twitch.

    There were instances of players having an MLB The Show Account with just a Twitch Account linked, but no platform account linked. Moving forward linking Twitch will be disabled until a PlayStation, Xbox or Switch account is linked correctly.

    oooKilaMlik_XBLO 1 Reply Last reply
    0
  • jaychvz_XBLJ Offline
    jaychvz_XBLJ Offline
    jaychvz_XBL
    wrote on last edited by
    #4

    Ok thanks

    1 Reply Last reply
    0
  • Anomaly1996_MLBTSA Offline
    Anomaly1996_MLBTSA Offline
    Anomaly1996_MLBTS
    wrote on last edited by
    #5

    Where do you claim the packs?

    Collin_SDS_PSNC 1 Reply Last reply
    0
  • Collin_SDS_PSNC Offline
    Collin_SDS_PSNC Offline
    Collin_SDS_PSN SDS
    replied to Guest on last edited by
    #6

    @Anomaly1996_MLBTS said in Twitch Drops Thread:

    Where do you claim the packs?

    Claim will appear in chat, but you can always see any pending claims from this page, https://www.twitch.tv/drops/inventory

    1 Reply Last reply
    0
  • SinnTheWeapon_XBLS Offline
    SinnTheWeapon_XBLS Offline
    SinnTheWeapon_XBL
    wrote on last edited by
    #7

    My Twitch says "Not connected" but I don't have the option to Link. I went into Twitch and I don't see a previous connection. Any ideas?

    Collin_SDS_PSNC 1 Reply Last reply
    0
  • oooKilaMlik_XBLO Offline
    oooKilaMlik_XBLO Offline
    oooKilaMlik_XBL
    wrote on last edited by
    #8

    Also cannot link

    1 Reply Last reply
    0
  • Anomaly1996_MLBTSA Offline
    Anomaly1996_MLBTSA Offline
    Anomaly1996_MLBTS
    wrote on last edited by
    #9

    Perfect! Thank you!

    1 Reply Last reply
    0
  • Collin_SDS_PSNC Offline
    Collin_SDS_PSNC Offline
    Collin_SDS_PSN SDS
    replied to Guest on last edited by
    #10

    @SinnTheWeapon_XBL said in Twitch Drops Thread:

    My Twitch says "Not connected" but I don't have the option to Link. I went into Twitch and I don't see a previous connection. Any ideas?

    Make sure you create an MLB The Show account, and then link your PlayStation, Xbox or Switch, and once have that, you can link Twitch.

    If you continue to run into issues, please submit a ticket here, https://theshow.sonysandiegostudio.games/hc/en-us/requests/new?ticket_form_id=360003012253

    1 Reply Last reply
    0
  • oooKilaMlik_XBLO Offline
    oooKilaMlik_XBLO Offline
    oooKilaMlik_XBL
    replied to Guest on last edited by
    #11

    @Collin_SDS_PSN said in Twitch Drops Thread:

    @jaychvz_XBL said in Twitch Drops Thread:

    If you are already linked , do you have to re link ? Because I was linked last time . Or is this thread for new links

    You shouldn't have to relink if your account looks like Step 3, so an MLB The Show Account with an PlayStation, Xbox or Switch account linked AND Twitch.

    There were instances of players having an MLB The Show Account with just a Twitch Account linked, but no platform account linked. Moving forward linking Twitch will be disabled until a PlayStation, Xbox or Switch account is linked correctly.

    This is making it so I cannot link twitch

    Collin_SDS_PSNC 1 Reply Last reply
    0
  • Collin_SDS_PSNC Offline
    Collin_SDS_PSNC Offline
    Collin_SDS_PSN SDS
    replied to Guest on last edited by
    #12

    @oooKilaMlik_XBL said in Twitch Drops Thread:

    This is making it so I cannot link twitch

    Please submit a ticket and we can investigate further.

    1 Reply Last reply
    0
  • TrappinGorilla_MLBTST Offline
    TrappinGorilla_MLBTST Offline
    TrappinGorilla_MLBTS
    wrote on last edited by TrappinGorilla_MLBTS
    #13

    I have all accounts linked but packs arent showing in game, i claimed 2 packs so far on twitch.

    1 Reply Last reply
    5
  • Gamrtag This_XBLG Offline
    Gamrtag This_XBLG Offline
    Gamrtag This_XBL
    wrote on last edited by
    #14

    I’ve claimed 4 packs and have all accounts linked but am not seeing the packs in game

    1 Reply Last reply
    2
  • MushroomOcean46_XBLM Offline
    MushroomOcean46_XBLM Offline
    MushroomOcean46_XBL
    wrote on last edited by
    #15

    For anyone having trouble with it not showing the “Link” button for twitch it’s because you’re currently logged in through your Microsoft/PSN account, log out of that and sign in with your MLB the Show account and it will let you link.

    Collin_SDS_PSNC 1 Reply Last reply
    1
  • Collin_SDS_PSNC Offline
    Collin_SDS_PSNC Offline
    Collin_SDS_PSN SDS
    replied to Guest on last edited by Collin_SDS_PSN
    #16

    @MushroomOcean46_XBL said in Twitch Drops Thread:

    For anyone having trouble with it not showing the “Link” button for twitch it’s because you’re currently logged in through your Microsoft/PSN account, log out of that and sign in with your MLB the Show account and it will let you link.

    Correct. You should only be able to link Twitch when logged into your MLB The Show Account. You shouldn't be able to link Twitch if you login with your PSN, Xbox or Nintendo Switch account.

    @Gamrtag-This_XBL said in Twitch Drops Thread:

    I’ve claimed 4 packs and have all accounts linked but am not seeing the packs in game

    After you claim, you will need to start or restart your game if you are currently playing. If they don't appear, please submit a ticket.

    1 Reply Last reply
    0
  • demon_jarzry_MLBTSD Offline
    demon_jarzry_MLBTSD Offline
    demon_jarzry_MLBTS
    wrote on last edited by
    #17

    I have claimed 4 packs so far today have created a show account linked my ps5 and twitch and still yet to receive, have tried closing the game and starting again

    Collin_SDS_PSNC 1 Reply Last reply
    0
  • Collin_SDS_PSNC Offline
    Collin_SDS_PSNC Offline
    Collin_SDS_PSN SDS
    replied to Guest on last edited by
    #18

    @demon_jarzry_MLBTS said in Twitch Drops Thread:

    I have claimed 4 packs so far today have created a show account linked my ps5 and twitch and still yet to receive, have tried closing the game and starting again

    If you could submit a ticket here, https://theshow.sonysandiegostudio.games/hc/en-us/requests/new?ticket_form_id=360003012253

    demon_jarzry_MLBTSD 1 Reply Last reply
    0
  • demon_jarzry_MLBTSD Offline
    demon_jarzry_MLBTSD Offline
    demon_jarzry_MLBTS
    replied to Guest on last edited by
    #19

    @Collin_SDS_PSN said in Twitch Drops Thread:

    @demon_jarzry_MLBTS said in Twitch Drops Thread:

    I have claimed 4 packs so far today have created a show account linked my ps5 and twitch and still yet to receive, have tried closing the game and starting again

    If you could submit a ticket here, https://theshow.sonysandiegostudio.games/hc/en-us/requests/new?ticket_form_id=360003012253

    I have submitted a ticket hours ago yet to hear back

    1 Reply Last reply
    0
  • SF_SWEATYNERD_YT_PSNS Offline
    SF_SWEATYNERD_YT_PSNS Offline
    SF_SWEATYNERD_YT_PSN
    wrote on last edited by
    #20

    i dont have the link button

    1 Reply Last reply
    0

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