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App- Change Microsoft Login

Scheduled Pinned Locked Moved Companion App
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  • hicksd1_XBLH Offline
    hicksd1_XBLH Offline
    hicksd1_XBL
    wrote on last edited by
    #1

    Trying to use the 2023 Companion App. First time trying to login, it logged me into the wrong Microsoft account. Now, it will not let me change the email used and displays it in the top left corner.

    I have cleared cache, deleted and redownloaded app many times and reset my phone. I have tried logging into different browsers with the correct email. I cannot figure out how to clear that info from the companion app though.

    It seems like this has been an issue previously. Any tips or help would be appreciated.

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  • M Offline
    M Offline
    Manu_SDS_PSN SDS
    wrote on last edited by
    #2

    Howdy,

    did you try to use the Are you experiencing login issues? button? That was created specifically to address these 3rd party authentication issues!

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  • hicksd1_XBLH Offline
    hicksd1_XBLH Offline
    hicksd1_XBL
    wrote on last edited by
    #3

    Yes. I do that and it says that it will sign me out and it is a good idea to close all other browsers. I’ve done this, then deleted the app, redownloaded. It still defaults to the same account with no way of changing it.

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